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Broadband to Infinity upgrade a new contract?


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Old 24-01-2016, 19:32
Davey_Jones1
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Join Date: Jan 2016
Posts: 1

So i'm having a nightmare with BT.

Could anyone advise on the following please -

If I upgrade my copper broadband to Infinity would I then be in a new contract and subject to the 14 day cooling off period for distance selling?

I'm currently 2 months into a 12 month broadband contract.

Any help greatly appreciated.
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Old 25-01-2016, 09:18
victorslot
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Join Date: Jun 2008
Posts: 533
BT upgrades normally involve entering into a new contract.
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Old 11-02-2016, 19:09
SepangBlue
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Join Date: Oct 2014
Posts: 1,519
Upgrading to Infinity involves the installation of a nice new hub (currently Home Hub 5) and yes, a new contract with the usual cooling off period.

Definitely worth the extra costs though; my broadband never runs slower than 71 Mbps and only earlier this evening it was showing 72.43 Mbps on Ookla ( http://www.speedtest.net/ ).
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