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Old 01-02-2016, 18:57
zak2012
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Join Date: Feb 2012
Posts: 307

Hi,i have o2 contract its for 2 years and end s in sep2016 ,but i realy want end it early becuase i dont need it, i called them few times they ask for £200 to end early,but i dont have money to pay,so i was thinking maybe Ofcom rule helps?which says when price increse u can leave ur contract, so o2 will increase thier prices each year around April,so my question is can i use this and push them to cancel my contract in April? on thier website it says u cant leave even if we increase price becuase we tell customers when they sign to new contract so ofcom rule is useless here.but can i still deny this and say noone told me about this when i joined o2? thanks
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Old 01-02-2016, 19:31
camer_000
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Join Date: Dec 2015
Posts: 75
Hi,i have o2 contract its for 2 years and end s in sep2016 ,but i realy want end it early becuase i dont need it, i called them few times they ask for £200 to end early,but i dont have money to pay,so i was thinking maybe Ofcom rule helps?which says when price increse u can leave ur contract, so o2 will increase thier prices each year around April,so my question is can i use this and push them to cancel my contract in April? on thier website it says u cant leave even if we increase price becuase we tell customers when they sign to new contract so ofcom rule is useless here.but can i still deny this and say noone told me about this when i joined o2? thanks
The price increase in April is considered legal, and is based off the Retail Price Index (i think???), so ofcom wouldn't be able to help you here, and your only option really would be to pay it off early or upgrade and maybe they'll give you a better deal.
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