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BT system issues and outages for today |
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#1 |
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Forum Member
Join Date: Nov 2008
Location: Scotland
Posts: 929
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BT system issues and outages for today
Called to see why my infinity broadband isn't working was told whole system is down so couldn't even open my file on computer. Said most likely to connected to others who are suffering infinity outages etc.
So thought I'd spread word. I've to call back in 6 hours to see if they at least have their system up, using my iPhone as a dongle as only browsing web and have plenty of data for this and that. (3.7GB that's to be used in 3 days then resets back to my current data level) |
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#2 |
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Forum Member
Join Date: Oct 2004
Posts: 14,636
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It's already starting to come back online. The BT website works again, the BT connection I have access to is up again.
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#3 |
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Forum Member
Join Date: Nov 2008
Location: Scotland
Posts: 929
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Quote:
It's already starting to come back online. The BT website works again, the BT connection I have access to is up again.
So wasn't off for too long.
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#4 |
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Forum Member
Join Date: Sep 2005
Location: Barrow in Furness
Posts: 908
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Back up in Barrow, Cumbria. If anything, it seems even faster; this may change as more people get online.
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#5 |
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Forum Member
Join Date: Nov 2008
Location: Scotland
Posts: 929
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Quote:
Back up in Barrow, Cumbria. If anything, it seems even faster; this may change as more people get online.
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#6 |
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Forum Member
Join Date: Sep 2008
Location: Hedge End, Southampton, Hants.
Posts: 2,814
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The last hour of work was interesting.
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#7 |
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Forum Member
Join Date: Mar 2003
Location: Cambridge
Posts: 1,259
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My job isn't dependent on the internet, which is... nice..
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#8 |
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Forum Member
Join Date: Nov 2008
Location: Scotland
Posts: 929
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Quote:
My job isn't dependent on the internet, which is... nice..
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#9 |
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Forum Member
Join Date: Mar 2012
Posts: 6,365
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The weird thing is when I couldn't connect the hub was still showing blue. So I thought it must be the laptop at fault and tried some virus/malware scans and they wouldn't run. They would start then terminate. This for the period of the outage.
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#10 |
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Forum Member
Join Date: Feb 2015
Posts: 934
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Quote:
The weird thing is when I couldn't connect the hub was still showing blue. So I thought it must be the laptop at fault and tried some virus/malware scans and they wouldn't run. They would start then terminate. This for the period of the outage.
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#11 |
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Inactive Member
Join Date: Sep 2015
Posts: 394
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Just had a very strange call from an Indian claiming to be from BT, saying that I've had problems with my broadband, and that some "uknown third party" is sending malcious software down my phone line to my PC, and that I had to "take steps" to stop it happening.
I hung up. |
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#12 |
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Forum Member
Join Date: Nov 2002
Location: Wearside
Posts: 5,245
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Although my BT Broadband speed seems fine I'm struggling to be able to watch anything on the likes of youtube. This started yesterday. Simply, the videos are taking ages to start and then often keep buffering / cutting out.
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#13 |
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Forum Member
Join Date: Nov 2002
Location: Wearside
Posts: 5,245
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Is anyone else continuing to have issues with their broadband connection? For the third time today the connection has been lost and the router restarted itself.
There doesn't appear to be any reported issues in the Sunderland / Newcastle area though there was a reported issue in the Durham area two or three hours ago which has since been resolved. |
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#14 |
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Forum Member
Join Date: Dec 2008
Posts: 3,447
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Quote:
Is anyone else continuing to have issues with their broadband connection? For the third time today the connection has been lost and the router restarted itself.
There doesn't appear to be any reported issues in the Sunderland / Newcastle area though there was a reported issue in the Durham area two or three hours ago which has since been resolved. Rang them and they said it must be my router, as l did not have a contract with them, which was a WTF moment, l have had an account with them telephone 25 years and broadband for about 12 yrs. They said l would have to pay for a new one, but as l was a BT customer l could have it for £10 reduced to £6. I got the new router a couple of hours ago. Considering l pay a small fortune every month for telephone and broadband, l going to look into this (after checking they have not charged £90 for the damn thing). So anyway it was the router, the old one was working perfectly okay until their crash, l would love to know if their outage caused the issue. |
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