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BBC Complaints
Sarah_Jones5
03-02-2016
An article on BBC complaints.


http://www.denofgeek.com/tv/bbc/3875...ade-to-the-bbc
daziechain
03-02-2016
Some bizarre complaints there but I have to agree with the one about the unnecessary clapping and cheering during the musical guest performances ... so irritating. What the complainant didn't point out though was that the applause etc is not even for the singer ... it's for the dancers.
I wouldn't bother complaining to the BBC about it though!! I'd just come here to do it
JohnStannard
03-02-2016
theres enough complaint threads on here ah well each to their own though I guess
Doghouse Riley
03-02-2016
People will complain about anything. Some of the complaints are trivial and others seem important to some, but probably not to others.
I complained the other day about the many original contemporary (1950s) recordings missing from the repeats of the Australian TV drama, "A Place to Call Home." First shown in 2014 and now showing daily in the afternoons on BBC2.
I thought these recordings really enhanced the atmosphere of the show. I only wanted to know if it were that the BBC didn't want to pay the royalties the second time around.
I'm really just curious, it was a good series otherwise.
Complaining isn't as easy as just dashing off an e-mail with the name of the programme, in the title. It's quite involved with "lots of boxes to tick," before you can actually say something. I have had an automated acknowledgement of the complaint, I'm just wondering if I'll get an "automated response."
dippydancing
04-02-2016
Originally Posted by Doghouse Riley:
“People will complain about anything. Some of the complaints are trivial and others seem important to some, but probably not to others.
I complained the other day about the many original contemporary (1950s) recordings missing from the repeats of the Australian TV drama, "A Place to Call Home." First shown in 2014 and now showing daily in the afternoons on BBC2.
I thought these recordings really enhanced the atmosphere of the show. I only wanted to know if it were that the BBC didn't want to pay the royalties the second time around.
I'm really just curious, it was a good series otherwise.
Complaining isn't as easy as just dashing off an e-mail with the name of the programme, in the title. It's quite involved with "lots of boxes to tick," before you can actually say something. I have had an automated acknowledgement of the complaint, I'm just wondering if I'll get an "automated response."”

I've complained about a variety of issues and programmes in the past and was always pleasantly surprised at the time and effort they seem to put into the replies. There's clearly an element of cutting & pasting, but the replies were always germane and detailed. However, there was also always a polite undercurrent of "we like the way we're doing things and it's not gonna change".
Doghouse Riley
04-02-2016
Originally Posted by dippydancing:
“I've complained about a variety of issues and programmes in the past and was always pleasantly surprised at the time and effort they seem to put into the replies. There's clearly an element of cutting & pasting, but the replies were always germane and detailed. However, there was also always a polite undercurrent of "we like the way we're doing things and it's not gonna change".”

It's a while back but someone on this board said they too had received a response, but in their case, the "cutting and pasting" made no sense at it obvious wasn't relative to the topic. I've no problem with "generic" responses, we don't want the BBC diverting any more money from programmes to "admin."
The BBC usually take the attitude "we're right, the viewer wrong,." the Points of View programme wouldn't have been going for forty years if it were presented in any other way.
TerryM22
11-02-2016
Originally Posted by daziechain:
“Some bizarre complaints there but I have to agree with the one about the unnecessary clapping and cheering during the musical guest performances ... so irritating. What the complainant didn't point out though was that the applause etc is not even for the singer ... it's for the dancers.
I wouldn't bother complaining to the BBC about it though!! I'd just come here to do it ”

I don't mind a bit of clapping and cheering, it adds to the show atmosphere.
James_Laverty
11-02-2016
How long until this becomes a Clifton complaint thread?
TerryM22
18-02-2016
Originally Posted by James_Laverty:
“How long until this becomes a Clifton complaint thread?”

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