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Samsung Galaxy Tab S2 9.7 takes ages to charge |
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#1 |
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Forum Member
Join Date: Feb 2013
Location: Manchester
Posts: 3,178
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Samsung Galaxy Tab S2 9.7 takes ages to charge
We got the tablet for our daughter at Christmas and I have never know anything to take as long as this to charge fully!
It can take nearly 6/7 hours to charge fully and that is not even charging from 0%. For example, I plugged the charger in at 2pm today when it was 62% nearly two hours on it is still only at 82%. When fully charged it will last over 8 hours even with her playing games on it ect. We never let it get to below 20% before charging but even still, it is less than 2 months old and should not take so many hours to charge surely? I used the same charger on my HTC and it works fine, so the charger itself is not the problem. |
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#2 |
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Forum Member
Join Date: Aug 2014
Posts: 507
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your warranty, (or extended cover?) should cover you for any issues that are causing the device to fail. return it to the store if nearby or inform them online, providing all the details to gain the necessary help.
the device has been sold unwittingly, "not fit for purpose", and you have a good chance of resolving the problem |
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#3 |
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Forum Member
Join Date: Sep 2003
Location: Sandy Heath, Beds. UK
Posts: 10,379
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Quote:
We got the tablet for our daughter at Christmas and I have never know anything to take as long as this to charge fully!
It can take nearly 6/7 hours to charge fully and that is not even charging from 0%. For example, I plugged the charger in at 2pm today when it was 62% nearly two hours on it is still only at 82%. When fully charged it will last over 8 hours even with her playing games on it ect. We never let it get to below 20% before charging but even still, it is less than 2 months old and should not take so many hours to charge surely? I used the same charger on my HTC and it works fine, so the charger itself is not the problem. |
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#4 |
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Forum Member
Join Date: Oct 2003
Location: the wild world web
Posts: 28,132
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Also, using the wrong USB cable can disallow fast charging.
On a positive, slow charging protects the battery, lowering wear. |
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#5 |
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Forum Member
Join Date: Nov 2001
Location: Central Belt
Posts: 12,277
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Quote:
Also, using the wrong USB cable can disallow fast charging.
On a positive, slow charging protects the battery, lowering wear. |
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#6 |
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Forum Member
Join Date: Nov 2001
Location: Central Belt
Posts: 12,277
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Quote:
We got the tablet for our daughter at Christmas and I have never know anything to take as long as this to charge fully!
It can take nearly 6/7 hours to charge fully and that is not even charging from 0%. For example, I plugged the charger in at 2pm today when it was 62% nearly two hours on it is still only at 82%. When fully charged it will last over 8 hours even with her playing games on it ect. We never let it get to below 20% before charging but even still, it is less than 2 months old and should not take so many hours to charge surely? I used the same charger on my HTC and it works fine, so the charger itself is not the problem. That with the tablet or smartphone switched on. |
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#7 |
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Forum Member
Join Date: Oct 2003
Location: the wild world web
Posts: 28,132
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Quote:
Doesn’t the charger that came with your samsung galaxy smartphone or tablet work universally i.e. charge equally well on any galaxy smartphone or tablet.
My ZTE Blade puzzingly rejects various USB cables, maybe because the voltage gets altered in the cable. |
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#8 |
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Forum Member
Join Date: Nov 2001
Location: Central Belt
Posts: 12,277
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Quote:
Likely yes, but maybe not all Samsungs. But it is often a pre-determined voltage across the data lines of the USB cable that tells the device it can try higher power.
My ZTE Blade puzzingly rejects various USB cables, maybe because the voltage gets altered in the cable. |
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#9 |
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Forum Member
Join Date: Dec 2008
Location: UK
Posts: 14,219
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You need to use the plug that came with the charger and the cable that came with it. Mobile phone charging plugs and cables emit at a lower power than those that come with tablets. If you use the stuff that came with your mobile it will take a lot longer to charge.
OP has it always taken this long to charge? I've used a Samsung galaxy tab 2 and a galaxy tab pro. They took quite a while to charge. I think between 5-6 hours. So what you are reporting doesn't sound all that odd if Samsung haven't improved charging times. The iPad charges quite quickly in comparison. My iPad mini 3 and air 2 can charge from less than 10% to 100% in 3 hours. |
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#10 |
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Forum Member
Join Date: Sep 2003
Location: Sandy Heath, Beds. UK
Posts: 10,379
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Quote:
Doesn’t the charger that came with your samsung galaxy smartphone or tablet work universally i.e. charge equally well on any galaxy smartphone or tablet.
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