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Email Not Syncing Across Devices
Claire_Small
17-02-2016
Hi all,

Asking on behalf of a friend, as I cannot offer much help myself.

She has a laptop, phone and tablet and uses one email address (its a Microsoft Live email account).

When an email is viewed or deleted an on one of her devices, its still classed as unread and viewable on the other 2. Even deleting old messages doesn't clear them and she's lumbered with over 3,000 in her inbox.

Is there anyway these can be managed so that whatever device the email has been viewed on, the other devices are synced to know it has been read/deleted etc?

I suggested using a Gmail address, but she has so many accounts and profiles under a Live email account it would be a mega hassle changing.

Any help, please?
Last edited by Claire_Small : 17-02-2016 at 10:45
MikeC2
17-02-2016
Hi Claire.

I'm sure this is possible. We'll need to know what sort of laptop, tablet and phone your friend has.
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