Tesco mobile

Tele_addict · 18-02-2016, 00:07

Does anyone on here use Tesco Mobile? Their prices are very good and they use the o2 network. I have just ordered a 32gb iPhone 5s for £23.50 a month which is cheap considering it is the 32gb model. You can also cap your bills and upgrade anytime of your contract. I'm hoping the reliability is good.

ramraideruk · 18-02-2016, 00:36

I've been with them for years. Very happy with the quality of service and my sim package.
I have seen the new ID (from Carphone Warehouse) sim only deals and I'm thinking of switching.

clewsy · 18-02-2016, 08:20

Yes I've been with them for many many years. Very impressed, UK customer service and always seem to solve the few issues I've had. Network coverage is good and the 4g is rolling into more places all the time.

scruffpot · 18-02-2016, 08:47

I've been with Tesco mobile for a few years, I've never had a problem. When I have had to call the helpline with a question, technical update, they knew the answer straight off the bat.
I got a deal through topcashback then have the mobile phone contract linked up to my tesco credit card (points etc) so I made about £45 back on the plan first year and I get about £5 a year (ok not much) off my phone bill when it averages out at £13 a month. but I can't use the other networks where I need to use my phone unless I stand on the pile of rocks at the end of the garden .

binary · 18-02-2016, 15:03

I haven't heard anything lately about Tesco selling their 50% stake in Tesco Mobile, which they were considering after the Tesco accounting scandal came to light. Perhaps they've ditched the idea.

clewsy · 18-02-2016, 17:10

Quote:

Originally Posted by binary

I haven't heard anything lately about Tesco selling their 50% stake in Tesco Mobile, which they were considering after the Tesco accounting scandal came to light. Perhaps they've ditched the idea.

Yeah I am hoping they are not going to as they have some good long term deals on offer, but don't want to commit if they are going to sell everyone down the river.

Tele_addict · 20-02-2016, 22:55

So far quite impressed. UK call centres. And I particularly like their app. You can see how many minutes, texts and data you've used and how much you have spent outside your allowance instantly all laid out so simply on the app. Better than the 3 app.

clewsy · 20-02-2016, 23:09

Yeah however it can be a bit delayed can't it from my experienc so don't rely on it that much, if close to your limits.

swb1964 · 22-02-2016, 14:38

Their pay as you go tariffs are awful, value for money wise. It's true they do have some good sim only deals though.

petef · 22-02-2016, 17:16

Tesco PAYG Lite is not that bad at 8p per min/4p per text/10p per MB. The other big O2 MVNO is giffgaff at 10p/4p/20p per day. The cheapest on O2 is Fonome at 5p/5p/2p per MB.

--
Pete Forman
https://payg-petef.rhcloud.com

d123 · 22-02-2016, 18:28

Quote:

Originally Posted by petef

Tesco PAYG Lite is not that bad at 8p per min/4p per text/10p per MB. The other big O2 MVNO is giffgaff at 10p/4p/20p per day. The cheapest on O2 is Fonome at 5p/5p/2p per MB.

--
Pete Forman
https://payg-petef.rhcloud.com

Your Giffgaff data costs shown aren't quite right.

Giffgaff charge 20p a day (for up to 20MB) BUT if you go over the 20MB you'll be charged 20p per MB used.

PAYG data is not cheap on Giffgaff, you really need to be a goody bag user to use data with them.

petef · 22-02-2016, 21:15

Quote:

Originally Posted by d123

Your Giffgaff data costs shown aren't quite right.

Giffgaff charge 20p a day (for up to 20MB) BUT if you go over the 20MB you'll be charged 20p per MB used.

PAYG data is not cheap on Giffgaff, you really need to be a goody bag user to use data with them.

That is what I say, “20p / day for 20 MB then 20p / MB”. Though I don't have a big BUT

I do my grading on the assumption of 10 MB per day. On that basis GG is reasonable at 20p. Tesco will charge you £1. Of course you can get cheaper if the 3 network covers you.

--
Pete Forman
https://payg-petef.rhcloud.com

swb1964 · 23-02-2016, 11:37

Quote:

Originally Posted by petef

Tesco PAYG Lite is not that bad at 8p per min/4p per text/10p per MB. The other big O2 MVNO is giffgaff at 10p/4p/20p per day.]

For most people Giff gaff works out much cheaper on goody bags though.

If you want pure PAYG then Three's 321 tariff is the way to go.

BKM · 23-02-2016, 12:35

Quote:

Originally Posted by swb1964

If you want pure PAYG then Three's 321 tariff is the way to go.

Various add-ons available on 321 as well - BUT, unlike GiffGaff, they don't make it even cheaper (but they ARE required for inclusive roaming in selected countries)

sdduk · 23-02-2016, 15:45

Quote:

Originally Posted by binary

I haven't heard anything lately about Tesco selling their 50% stake in Tesco Mobile, which they were considering after the Tesco accounting scandal came to light. Perhaps they've ditched the idea.

I read that they are not putting the mobile side up for sale because they wouldn't make much money because they only own half as you probable no O2 owns the other half
also its making money for them selling wouldn't make a big dent off there what ever billions they owe so they decided to keep it.

sdduk · 23-02-2016, 15:50

Quote:

Originally Posted by BKM

Various add-ons available on 321 as well - BUT, unlike GiffGaff, they don't make it even cheaper (but they ARE required for inclusive roaming in selected countries)

Delight mobile do the 321 as well they run on EE
Three and delight are the only networks that do the 321.

d123 · 23-02-2016, 20:03

Quote:

Originally Posted by petef

That is what I say, “20p / day for 20 MB then 20p / MB”. Though I don't have a big BUT

--
Pete Forman
https://payg-petef.rhcloud.com

Not going to start an argument over it, but you don't mention the 20p per MB anywhere in that post. Maybe you thought it, but you forgot to write it.

Quote:

Originally Posted by petef

Tesco PAYG Lite is not that bad at 8p per min/4p per text/10p per MB. The other big O2 MVNO is giffgaff at 10p/4p/20p per day. The cheapest on O2 is Fonome at 5p/5p/2p per MB.

Pete Forman
https://payg-petef.rhcloud.com

petef · 23-02-2016, 20:44

Quote:

Originally Posted by d123

Not going to start an argument over it, but you don't mention the 20p per MB anywhere in that post. Maybe you thought it, but you forgot to write it.

Yes, sorry, I did not mean that I had posted that figure in the thread. There was an implicit hint to click on the link to my web site where I do list details for Giffgaff and all the other PAYG operators. Apologies for the confusion. The topic is Tesco Mobile and I did not want to stray too far.

--
Pete Forman
https://payg-petef.rhcloud.com

clewsy · 23-02-2016, 21:28

Quote:

Originally Posted by sdduk

I read that they are not putting the mobile side up for sale because they wouldn't make much money because they only own half as you probable no O2 owns the other half
also its making money for them selling wouldn't make a big dent off there what ever billions they owe so they decided to keep it.

Oh right. That would be good to see a link to as its stopped me looking at a new sim only deal with them as don't fancy being locked into a move.

david16 · 24-02-2016, 02:42

Quote:

Originally Posted by petef

Tesco PAYG Lite is not that bad at 8p per min/4p per text/10p per MB. The other big O2 MVNO is giffgaff at 10p/4p/20p per day. The cheapest on O2 is Fonome at 5p/5p/2p per MB.

--
Pete Forman
https://payg-petef.rhcloud.com

Tesco’s PAYG add ons seem good value for money, plus you get triple credit.

Lyceum · 24-02-2016, 04:35

I was with Tesco for about three years can't fault the service or customer service.

One bad experiance with a rude and arrogant CS rep when I called for my PAC. Not only was she downright rude she also didn't bother to send me my PAC.

But every company has jobsworths don't they. And thankfully not a reflection of the usual level of CS.

I left and joined life mobile. Same allowance as with Tesco 1500mins. Unlimited sms and 1gb data but for £6 a month instead of £10.

chopsim · 24-02-2016, 05:24

I've been with them for about 11 years. Not a single problem.

ihatemarmite · 04-03-2016, 15:40

Happy long term customer. Wish they did cheaper roaming though although if we stay in the EU, that'll change next year to the same rate as at home.
I also like that I can go in store if there's a problem or need to swap a SIM.

mastanlem · 05-03-2016, 13:03

Quote:

Originally Posted by david16

Tesco’s PAYG add ons seem good value for money, plus you get triple credit.

Tesco mobile is very good. However you do not get triple credit on the lite tariff.

Marina

18-02-2016, 00:07	#1
Tele_addict Forum Member Join Date: Nov 2007 Location: Bognor Regis, Sussex Posts: 1,088	Tesco mobile Does anyone on here use Tesco Mobile? Their prices are very good and they use the o2 network. I have just ordered a 32gb iPhone 5s for £23.50 a month which is cheap considering it is the 32gb model. You can also cap your bills and upgrade anytime of your contract. I'm hoping the reliability is good.

18-02-2016, 00:36	#2
ramraideruk Forum Member Join Date: Dec 2004 Posts: 1,026	I've been with them for years. Very happy with the quality of service and my sim package. I have seen the new ID (from Carphone Warehouse) sim only deals and I'm thinking of switching.

18-02-2016, 08:20	#3
clewsy Forum Member Join Date: Mar 2003 Location: Midlands Posts: 2,860	Yes I've been with them for many many years. Very impressed, UK customer service and always seem to solve the few issues I've had. Network coverage is good and the 4g is rolling into more places all the time.

18-02-2016, 08:47	#4
scruffpot Forum Member Join Date: Oct 2005 Posts: 4,342	I've been with Tesco mobile for a few years, I've never had a problem. When I have had to call the helpline with a question, technical update, they knew the answer straight off the bat. I got a deal through topcashback then have the mobile phone contract linked up to my tesco credit card (points etc) so I made about £45 back on the plan first year and I get about £5 a year (ok not much) off my phone bill when it averages out at £13 a month. but I can't use the other networks where I need to use my phone unless I stand on the pile of rocks at the end of the garden .

18-02-2016, 15:03	#5
binary Forum Member Join Date: Jan 2002 Posts: 636	I haven't heard anything lately about Tesco selling their 50% stake in Tesco Mobile, which they were considering after the Tesco accounting scandal came to light. Perhaps they've ditched the idea.

18-02-2016, 17:10	#6
clewsy Forum Member Join Date: Mar 2003 Location: Midlands Posts: 2,860	Quote: Originally Posted by binary I haven't heard anything lately about Tesco selling their 50% stake in Tesco Mobile, which they were considering after the Tesco accounting scandal came to light. Perhaps they've ditched the idea. Yeah I am hoping they are not going to as they have some good long term deals on offer, but don't want to commit if they are going to sell everyone down the river.

20-02-2016, 22:55	#7
Tele_addict Forum Member Join Date: Nov 2007 Location: Bognor Regis, Sussex Posts: 1,088	So far quite impressed. UK call centres. And I particularly like their app. You can see how many minutes, texts and data you've used and how much you have spent outside your allowance instantly all laid out so simply on the app. Better than the 3 app.

20-02-2016, 23:09	#8
clewsy Forum Member Join Date: Mar 2003 Location: Midlands Posts: 2,860	Yeah however it can be a bit delayed can't it from my experienc so don't rely on it that much, if close to your limits.

22-02-2016, 14:38	#9
swb1964 Forum Member Join Date: Jan 2015 Posts: 2,455	Their pay as you go tariffs are awful, value for money wise. It's true they do have some good sim only deals though.

22-02-2016, 17:16	#10
petef Forum Member Join Date: Jun 2007 Posts: 120	Tesco PAYG Lite is not that bad at 8p per min/4p per text/10p per MB. The other big O2 MVNO is giffgaff at 10p/4p/20p per day. The cheapest on O2 is Fonome at 5p/5p/2p per MB. -- Pete Forman https://payg-petef.rhcloud.com

22-02-2016, 18:28	#11
d123 Forum Member Join Date: Jul 2007 Posts: 3,993	Quote: Originally Posted by petef Tesco PAYG Lite is not that bad at 8p per min/4p per text/10p per MB. The other big O2 MVNO is giffgaff at 10p/4p/20p per day. The cheapest on O2 is Fonome at 5p/5p/2p per MB. -- Pete Forman https://payg-petef.rhcloud.com Your Giffgaff data costs shown aren't quite right. Giffgaff charge 20p a day (for up to 20MB) BUT if you go over the 20MB you'll be charged 20p per MB used. PAYG data is not cheap on Giffgaff, you really need to be a goody bag user to use data with them.

22-02-2016, 21:15	#12
petef Forum Member Join Date: Jun 2007 Posts: 120	Quote: Originally Posted by d123 Your Giffgaff data costs shown aren't quite right. Giffgaff charge 20p a day (for up to 20MB) BUT if you go over the 20MB you'll be charged 20p per MB used. PAYG data is not cheap on Giffgaff, you really need to be a goody bag user to use data with them. That is what I say, “20p / day for 20 MB then 20p / MB”. Though I don't have a big BUT I do my grading on the assumption of 10 MB per day. On that basis GG is reasonable at 20p. Tesco will charge you £1. Of course you can get cheaper if the 3 network covers you. -- Pete Forman https://payg-petef.rhcloud.com

23-02-2016, 11:37	#13
swb1964 Forum Member Join Date: Jan 2015 Posts: 2,455	Quote: Originally Posted by petef Tesco PAYG Lite is not that bad at 8p per min/4p per text/10p per MB. The other big O2 MVNO is giffgaff at 10p/4p/20p per day.] For most people Giff gaff works out much cheaper on goody bags though. If you want pure PAYG then Three's 321 tariff is the way to go.

23-02-2016, 12:35	#14
BKM Forum Member Join Date: Jul 2007 Posts: 6,288	Quote: Originally Posted by swb1964 If you want pure PAYG then Three's 321 tariff is the way to go. Various add-ons available on 321 as well - BUT, unlike GiffGaff, they don't make it even cheaper (but they ARE required for inclusive roaming in selected countries)

23-02-2016, 15:45	#15
sdduk Forum Member Join Date: Oct 2011 Posts: 216	Quote: Originally Posted by binary I haven't heard anything lately about Tesco selling their 50% stake in Tesco Mobile, which they were considering after the Tesco accounting scandal came to light. Perhaps they've ditched the idea. I read that they are not putting the mobile side up for sale because they wouldn't make much money because they only own half as you probable no O2 owns the other half also its making money for them selling wouldn't make a big dent off there what ever billions they owe so they decided to keep it.

23-02-2016, 15:50	#16
sdduk Forum Member Join Date: Oct 2011 Posts: 216	Quote: Originally Posted by BKM Various add-ons available on 321 as well - BUT, unlike GiffGaff, they don't make it even cheaper (but they ARE required for inclusive roaming in selected countries) Delight mobile do the 321 as well they run on EE Three and delight are the only networks that do the 321.

23-02-2016, 20:03	#17
d123 Forum Member Join Date: Jul 2007 Posts: 3,993	Quote: Originally Posted by petef That is what I say, “20p / day for 20 MB then 20p / MB”. Though I don't have a big BUT -- Pete Forman https://payg-petef.rhcloud.com Not going to start an argument over it, but you don't mention the 20p per MB anywhere in that post. Maybe you thought it, but you forgot to write it. Quote: Originally Posted by petef Tesco PAYG Lite is not that bad at 8p per min/4p per text/10p per MB. The other big O2 MVNO is giffgaff at 10p/4p/20p per day. The cheapest on O2 is Fonome at 5p/5p/2p per MB. Pete Forman https://payg-petef.rhcloud.com

23-02-2016, 20:44	#18
petef Forum Member Join Date: Jun 2007 Posts: 120	Quote: Originally Posted by d123 Not going to start an argument over it, but you don't mention the 20p per MB anywhere in that post. Maybe you thought it, but you forgot to write it. Yes, sorry, I did not mean that I had posted that figure in the thread. There was an implicit hint to click on the link to my web site where I do list details for Giffgaff and all the other PAYG operators. Apologies for the confusion. The topic is Tesco Mobile and I did not want to stray too far. -- Pete Forman https://payg-petef.rhcloud.com

23-02-2016, 21:28	#19
clewsy Forum Member Join Date: Mar 2003 Location: Midlands Posts: 2,860	Quote: Originally Posted by sdduk I read that they are not putting the mobile side up for sale because they wouldn't make much money because they only own half as you probable no O2 owns the other half also its making money for them selling wouldn't make a big dent off there what ever billions they owe so they decided to keep it. Oh right. That would be good to see a link to as its stopped me looking at a new sim only deal with them as don't fancy being locked into a move.

24-02-2016, 02:42	#20
david16 Forum Member Join Date: Nov 2001 Location: Central Belt Posts: 12,290	Quote: Originally Posted by petef Tesco PAYG Lite is not that bad at 8p per min/4p per text/10p per MB. The other big O2 MVNO is giffgaff at 10p/4p/20p per day. The cheapest on O2 is Fonome at 5p/5p/2p per MB. -- Pete Forman https://payg-petef.rhcloud.com Tesco’s PAYG add ons seem good value for money, plus you get triple credit.

24-02-2016, 04:35	#21
Lyceum Forum Member Join Date: Nov 2009 Posts: 3,124	I was with Tesco for about three years can't fault the service or customer service. One bad experiance with a rude and arrogant CS rep when I called for my PAC. Not only was she downright rude she also didn't bother to send me my PAC. But every company has jobsworths don't they. And thankfully not a reflection of the usual level of CS. I left and joined life mobile. Same allowance as with Tesco 1500mins. Unlimited sms and 1gb data but for £6 a month instead of £10.

DS Forums

Tesco mobile

24-02-2016, 05:24	#22
chopsim Forum Member Join Date: Mar 2013 Posts: 2,135	I've been with them for about 11 years. Not a single problem.

04-03-2016, 15:40	#23
ihatemarmite Forum Member Join Date: Jun 2006 Posts: 4,060	Happy long term customer. Wish they did cheaper roaming though although if we stay in the EU, that'll change next year to the same rate as at home. I also like that I can go in store if there's a problem or need to swap a SIM.

05-03-2016, 13:03	#24
mastanlem Forum Member Join Date: Mar 2007 Posts: 306	Quote: Originally Posted by david16 Tesco’s PAYG add ons seem good value for money, plus you get triple credit. Tesco mobile is very good. However you do not get triple credit on the lite tariff. Marina