Long story short
bt were supposed to attend a week last monday but no one turned up or called and said they couldnt activate the line because of a pancake race the week earlier, an engineer came monday and fitted a new base plate but no broadband. Another engineer has called today and fitted a master socket and the modem is connected ok to the cabinet but the light is staying solid red as if to indicate a wrong user name / password. Is a solid red light supposed to happen on the day of activation? It has been previously flashing red
Line stats
. Product Name: HomeHub5
2. Serial number:
3. Firmware version: v0.07.03.0814-BT (Type B) Last updated [Unknown]
4. Board version: 01
5. VDSL uptime: -
6. Data Rate: -
7. Maximum Data Rate: 35261 / 97091
8. Noise Margin: 15.4 / 10.8
9. Line Attenuation: 0.0 / 13.6
10. Signal Attenuation: 0.0 / 0.0
11. Data sent/received: -
12. Broadband username: bthomehub@btbroadband.com
bt were supposed to attend a week last monday but no one turned up or called and said they couldnt activate the line because of a pancake race the week earlier, an engineer came monday and fitted a new base plate but no broadband. Another engineer has called today and fitted a master socket and the modem is connected ok to the cabinet but the light is staying solid red as if to indicate a wrong user name / password. Is a solid red light supposed to happen on the day of activation? It has been previously flashing red
Line stats
. Product Name: HomeHub5
2. Serial number:
3. Firmware version: v0.07.03.0814-BT (Type B) Last updated [Unknown]
4. Board version: 01
5. VDSL uptime: -
6. Data Rate: -
7. Maximum Data Rate: 35261 / 97091
8. Noise Margin: 15.4 / 10.8
9. Line Attenuation: 0.0 / 13.6
10. Signal Attenuation: 0.0 / 0.0
11. Data sent/received: -
12. Broadband username: bthomehub@btbroadband.com
