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Does any one know what might cause wifi to not work on LG G3 with BT hub 5?


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Old 01-03-2016, 16:36
fmradiotuner1
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Hi last few weeks my LG G3 is really playing up.
Not sure but the wifi never seems to work any more.
see picture here

https://c2.staticflickr.com/2/1471/2...15efa2b9_o.png

if I turn it off it will connect but only for about an hour to cut out again.
I do not think its my router because my laptop and other tablet seem fine.
I also have the wifi to stay on when screen is off.
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Old 01-03-2016, 18:52
Thine Wonk
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I wonder if the phone is getting an IP address via DHCP, check your wifi access point's saved settings on the phone and check and see what IP address is given.

Is DNS / DHCP everything all default on the phone? Maybe screenshot the phone's wifi settings so that we can see. It looks like it's connected to the access point, but not being given a valid IP or something is blocking the phone from accessing the Internet like a bad gateway or DNS setting.

Make sure the phone is on 'obtain IP address automatically via DHCP' and make sure the router has DHCP enabled and generally check the settings in that section to make sure everything looks good.
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Old 01-03-2016, 19:13
red_snow
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Also check the advanced settings in the phone's Wi-Fi connection to make sure there is no proxy set ie = none
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Old 01-03-2016, 19:37
fmradiotuner1
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hello I see there is DHCP and Static in the options and its set to DHCP
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Old 01-03-2016, 19:39
Thine Wonk
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hello I see there is DHCP and Static in the options and its set to DHCP
That's good, what about the IP address information and DNS information when you're connected to the wifi.
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Old 01-03-2016, 19:55
fmradiotuner1
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I don't see any ip address?
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Old 01-03-2016, 20:04
Thine Wonk
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I don't see any ip address?
So you should go into your wifi access point and connect and then under "advanced wifi settings" under information it should show the MAC address and IP address, it's the IP address that I'm asking about.

Your router should also list your phone in the DHCP settings page, make sure DHCP is enabled and you should see your phone's MAC address (same one as in advanced wifi settings) listed in the DHCP list on the router, along with the IP address that is assigned to it.

You are able to successfully connect to the access point are you? It's just that you can't browse and the phone thinks it has no Internet when connected to wifi?
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Old 01-03-2016, 22:14
fmradiotuner1
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No the interent will work for a short time and facebook then it just cuts off.
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Old 02-03-2016, 00:40
Jono
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i have to connect my devices on the bt hub 5 to the 2.4 ghz signal when they used to auto connect to the 5 ghz signal after short period the speed would drop off.
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Old 02-03-2016, 19:54
Thine Wonk
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Well... we tried to help
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Old 05-03-2016, 15:10
fmradiotuner1
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since I have reset the hub 5 and G3 its been OK I did this before though and it cut out but for now its been connected the last 2 days.
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