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Old 14-03-2016, 16:16
Stereo Steve
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Sorry, a bit off topic but do you need an engineer visit for this? My work makes this pretty tricky and I would be happy to set it up myself I think. I assume it uses the existing dish etc. Also don't yet have a second TV for the mini so that can't be set up until I do.

Another question. My router is a long way from my HD box so Wifi is no good. Can the main box use ethernet? I gather it also has powerline but I would think Ethernet is more reliable as I have a single cable all the way to the box.

Thanks.
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Old 14-03-2016, 16:23
sodafountain
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Sorry, a bit off topic but do you need an engineer visit for this? My work makes this pretty tricky and I would be happy to set it up myself I think. I assume it uses the existing dish etc. Also don't yet have a second TV for the mini so that can't be set up until I do.

Another question. My router is a long way from my HD box so Wifi is no good. Can the main box use ethernet? I gather it also has powerline but I would think Ethernet is more reliable as I have a single cable all the way to the box.

Thanks.
You need an installer visit, as they have to change the LNB on your dish.

Apparently the installers like to use wifi, even if ethernet cables are present (according to someone who had an install), but nothing stopping you using your own ethernet cable if you wish, as it will always be better than wifi.
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Old 14-03-2016, 16:37
Stereo Steve
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You need an installer visit, as they have to change the LNB on your dish.

Apparently the installers like to use wifi, even if ethernet cables are present (according to someone who had an install), but nothing stopping you using your own ethernet cable if you wish, as it will always be better than wifi.
Thanks for that. There's no way the installer will get wifi from hub to box so that's out. I live in a converted barn with thick stone walls. The mini should work over wifi where it's going to live.
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Old 14-03-2016, 16:38
Stereo Steve
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Another Q, I can see the touch remote causing issues in my house. Can I swap them? So use the mini remote on the main box and vice versa. Or will that lose me functionality?
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Old 14-03-2016, 16:44
sodafountain
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Another Q, I can see the touch remote causing issues in my house. Can I swap them? So use the mini remote on the main box and vice versa. Or will that lose me functionality?
The main box comes with 2 remotes anyway, a standard and a touch one, so just use the standard remote.
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Old 14-03-2016, 19:50
Stereo Steve
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The main box comes with 2 remotes anyway, a standard and a touch one, so just use the standard remote.
Ah, thanks.
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Old 15-03-2016, 08:38
CTD101
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Thanks for that. There's no way the installer will get wifi from hub to box so that's out. I live in a converted barn with thick stone walls. The mini should work over wifi where it's going to live.
If getting wifi from your hub to the Q box is a problem, boosters can be fitted (free of charge) to give better coverage
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Old 15-03-2016, 10:15
MR_Pitkin
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Why do programmes show up available to continue in MyQ that are no longer in my list of recordings?
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Old 16-03-2016, 05:59
Parker45
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You need an installer visit, as they have to change the LNB on your dish.

.
They changed my dish and LNB.
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Old 17-03-2016, 12:48
sukisuke
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I Had Sky Q silver installed on Monday and up to press I am very pleased with it. everything seems to work ok, the touch remote takes some getting used to but the more I use it the easier it is becoming.
The new user Interface also seemed strange at first but again with use, it is proving a great improvement on the old EPG.
Once I began to understand the logic of the system it became a doddle.

I have read that quite a few people are not feeling comfortable with the new system and layout, and at first I was the same, but all I would say is stick with it and I'm sure you wont want to go back once it clicks.

Picture quality excellent and the mini box seems to work perfectly well too.

So all in all very pleased with the whole set up.

Sukisuke
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Old 17-03-2016, 17:44
swills
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We had Q on 29.02 overall I like it, wife not overly convinced ! she does not like the new EPG, more clunky than the old one.

Niggles... No Favs ? No back button, Red Button seems random whether it works or not. No direct access to TV Guide.

I know people say that they watch recordings...but you have to go to guide first to see what to record ! If SKY takes you to recordings, then HOME should go to GUIDE ! or vice versa and No stop button when playing back, just pause

Do not use main remote as too sensitive !
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Old 18-03-2016, 08:37
BOOTHY2905
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We had Q on 29.02 overall I like it, wife not overly convinced ! she does not like the new EPG, more clunky than the old one.

Niggles... No Favs ? No back button, Red Button seems random whether it works or not. No direct access to TV Guide.

I know people say that they watch recordings...but you have to go to guide first to see what to record ! If SKY takes you to recordings, then HOME should go to GUIDE ! or vice versa and No stop button when playing back, just pause

Do not use main remote as too sensitive !
Swipe or left press is a back up button depending on your menu location.
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Old 18-03-2016, 12:00
Philip Wales
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For us, it means we can get multi-room services without having to have cabling drilled through our bedroom wall. We can also move the box around to the lesser used kitchen TV if needed again without having to have cabling put in. We had Now TV boxes for the two TVS and were paying £7 a month for that, but now we can get the full gamut of sky channels including our movie channel subscription plus planner etc. It's costing us £7 a month extra from our old cost, so the same as we were paying as we've cancelled now TV. Also being able to Airplay to the bedroom mini box is great and means we now don't need to shell out for a dock of some sort to play music in there (only had our radio alarms before).

Also the launch came in a no council tax month, so we used the saving from that to cover the installation costs.

Oh, and we've had no problems whatsoever with it! We've even had broadband issues due to our local exchange having a fault and the mini has stilled worked perfectly!
And!! I'm not sure I see your point, it obviously works for you and your happy. My post was aimed at people moaning about it and how it's not SKY HD, just going out and ordering it because it's the latest thing, without making sure it did what they wanted it to do, or even needing the features it can/will offer.
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Old 25-03-2016, 18:55
Stanmoor
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The guide layout is virtually identical apart from the colours maybe.
One big criticism for Sky classic stuff is the clunky and old EPG.
People don't like having to use their head to adapt to change. You're all prime examples of this.

Not one person I've seen using it has said it's rubbish and not good enough.

And 5 button presses is an exaggeration. press home and swipe up and press button again. that's 3 actions, but again if your sweating and out of breath after this then I'll get you a tv remote servant to follow your commands till the voice command options kick in.
It's about convenience, and currently, it's not convenient.

I've used Sky Q for the last few hours and think there's still room for improvement, doesn't feel like this was user tested at all.

Annoyances:

- in order to scroll through other channels whilst watching a show, you first need to press the centre button, then scroll. (This is on the older style remote).

- scrolling through the mini guide at the bottom is slow - it shows the tv channel quickly, but you have to wait a few seconds to see what is currently showing. Makes 'channel surfing' painful.

- no button to take you straight to TV guide.

- back up button when you're within TV guide just exits you from entire guide, rather than backing up to previous menu.

- pressing info button twice does nothing - previously it removed the info pane.

These are all to do with CONVENIENCE, which is the whole point of having Sky Q. Apart from shiny new menus, feels like a step back in terms of how intuitive it is.
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Old 25-03-2016, 20:02
BOOTHY2905
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It's about convenience, and currently, it's not convenient.

I've used Sky Q for the last few hours and think there's still room for improvement, doesn't feel like this was user tested at all.

Annoyances:

- in order to scroll through other channels whilst watching a show, you first need to press the centre button, then scroll. (This is on the older style remote).

- scrolling through the mini guide at the bottom is slow - it shows the tv channel quickly, but you have to wait a few seconds to see what is currently showing. Makes 'channel surfing' painful.

- no button to take you straight to TV guide.

- back up button when you're within TV guide just exits you from entire guide, rather than backing up to previous menu.

- pressing info button twice does nothing - previously it removed the info pane.

These are all to do with CONVENIENCE, which is the whole point of having Sky Q. Apart from shiny new menus, feels like a step back in terms of how intuitive it is.
Channel banner takes a press of a button. Surely an adult aged human can handle this

Sorry to hear its a PAINFUL surfing experience, Actually no I'm not, Thats actually a laughable adjective. Painful it is not. mini guide is instantaneous on my screen. even if it wasn't pain never enters my mind ha ha ha

There isn't a back up button on the new sky Q remotes. There is an Exit button and if you swipe left or press left this is a back up variant.

and pressing info twice removed banner, wow, how about using the Exit button which returns to live TV.

no point having issues with things that you wanted to be there.
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Old 25-03-2016, 22:39
Stanmoor
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Channel banner takes a press of a button. Surely an adult aged human can handle this

Sorry to hear its a PAINFUL surfing experience, Actually no I'm not, Thats actually a laughable adjective. Painful it is not. mini guide is instantaneous on my screen. even if it wasn't pain never enters my mind ha ha ha

There isn't a back up button on the new sky Q remotes. There is an Exit button and if you swipe left or press left this is a back up variant.

and pressing info twice removed banner, wow, how about using the Exit button which returns to live TV.

no point having issues with things that you wanted to be there.
I explained why it's an issue - it's because it's not convenient or intuitive. The reason Apple have done so well with the iPhone is because it's intuitive, and actions are simple and quick to perform. Flicking through the channels and having to wait 1-2 seconds per channel just to see what's on is not quick and simple.

I can guarantee it'll be fixed within the year because of customer feedback.
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Old 26-03-2016, 07:33
Colin_25
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I explained why it's an issue - it's because it's not convenient or intuitive. The reason Apple have done so well with the iPhone is because it's intuitive, and actions are simple and quick to perform. Flicking through the channels and having to wait 1-2 seconds per channel just to see what's on is not quick and simple.

I can guarantee it'll be fixed within the year because of customer feedback.
Sigh, you lost me as soon as you said apple. Fan boys of that want to mention them everywhere.
eg
Wow, I just had a snack, now if Apple had made a apple, they would have made it without the seeds, no core...why couldn't God do that...etc etc
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Old 26-03-2016, 08:50
Robin Armitage
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I explained why it's an issue - it's because it's not convenient or intuitive. The reason Apple have done so well with the iPhone is because it's intuitive, and actions are simple and quick to perform. Flicking through the channels and having to wait 1-2 seconds per channel just to see what's on is not quick and simple.

I can guarantee it'll be fixed within the year because of customer feedback.
Ignore boothy2905.. just a vindictive person.....
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Old 26-03-2016, 18:26
albany
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I explained why it's an issue - it's because it's not convenient or intuitive. The reason Apple have done so well with the iPhone is because it's intuitive, and actions are simple and quick to perform. Flicking through the channels and having to wait 1-2 seconds per channel just to see what's on is not quick and simple.

I can guarantee it'll be fixed within the year because of customer feedback.
I think I agree with your point about the lack of a back button, which is why I don't like the iPhone!
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Old 26-03-2016, 21:52
BOOTHY2905
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Ignore boothy2905.. just a vindictive person.....
Not sure how you can be vindictive on a forum but hey ho. Some people tend to spout big words to look cool.
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Old 26-03-2016, 21:56
BOOTHY2905
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I explained why it's an issue - it's because it's not convenient or intuitive. The reason Apple have done so well with the iPhone is because it's intuitive, and actions are simple and quick to perform. Flicking through the channels and having to wait 1-2 seconds per channel just to see what's on is not quick and simple.

I can guarantee it'll be fixed within the year because of customer feedback.
Well I can probably guess that a back up button isn't going to be fixed coz that would mean a new remote design and involve sending hundreds or thousands if not millions of free remotes with the new back up button on.

And yes, I also started yawning when you said Apple.
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Old 27-03-2016, 09:35
simon194
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I think I agree with your point about the lack of a back button, which is why I don't like the iPhone!
Does it really make any difference if there isn't a physical back button if the functionality is already present in for form of swiping left or pressing the left arrow button?

I've had Q for almost a month now and TBH I don't even notice the lack of a back button, you just get used to a differences.
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Old 27-03-2016, 11:50
swills
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Given up on the main remote, the touch pad is just too sensitive, just use the IR remote, all seems OK, yes there are niggles, Red Button for text is random,, pain in the arse having to press home, then scroll up to the TV Guide, everything seems based around watching pre-records, but of course it all starts with the guide ! it seems there are two buttons to recordings HOME& SKY, in my view, press SKY go to guide
Loss of TV Guide is also a pain, this ends up needing a reboot normally, this affects the Q box and the two minis of course !

Still press 'I' at the moment to get rid of the info banner, keep forgetting its a different button for some reason, its not rocket science to keep it on the 'I' button ...or is it ?

Other small things like subtitles, where they were just two presses are now buried way down the settings menu !

One day maybe the coloured buttons may actually do something !
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Old 28-03-2016, 13:57
MR_Pitkin
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Given up on the main remote, the touch pad is just too sensitive, just use the IR remote, all seems OK, yes there are niggles, Red Button for text is random,, pain in the arse having to press home, then scroll up to the TV Guide, everything seems based around watching pre-records, but of course it all starts with the guide ! it seems there are two buttons to recordings HOME& SKY, in my view, press SKY go to guide
Loss of TV Guide is also a pain, this ends up needing a reboot normally, this affects the Q box and the two minis of course !

Still press 'I' at the moment to get rid of the info banner, keep forgetting its a different button for some reason, its not rocket science to keep it on the 'I' button ...or is it ?

Other small things like subtitles, where they were just two presses are now buried way down the settings menu !

One day maybe the coloured buttons may actually do something !
Press the ? Button to turn on/off subtitles.
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Old 29-03-2016, 07:25
hybridtheory
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Hi

Why is Sky Q Silver limited to being able to use two Sky Q Mini Boxes at any one time?

Thanks

Baz
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