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Firestick won't connect to network
OMTT
01-03-2016
Tonight, I switched my input on my TV to use my Firestick to watch the latest episode of Better Call Saul & I had a message about an update which had installed overnight which adds My Videos to the home screen.

Since the update, my Firestick won't connect to my network. I've done reboots, forget network, add network, fresh start & rebooted my router but it won't connect to network at all!

It connects to my wifi & says the range is very good & when I check my router status, it shows the Firestick as connected. The Firestick just says "connected with issues" on my TV.

My Sky HD boxes, PS4, laptop, iPad & phones all connect to wifi & the network with no issues, just this has stopped working since the update.

Any ideas on how to fix it?
c00kiemonster72
02-03-2016
Try it on somebody else's network to see if it connects ok.

If it does the issue is on your own network and maybe troublesome to find the source of the issue.
If it still has the same issues, then its a prob with the firestick, so contacting Amazon would be the best next step.
ovbg
02-03-2016
Originally Posted by OMTT:
“Tonight, I switched my input on my TV to use my Firestick to watch the latest episode of Better Call Saul & I had a message about an update which had installed overnight which adds My Videos to the home screen.

Since the update, my Firestick won't connect to my network. I've done reboots, forget network, add network, fresh start & rebooted my router but it won't connect to network at all!

It connects to my wifi & says the range is very good & when I check my router status, it shows the Firestick as connected. The Firestick just says "connected with issues" on my TV.

My Sky HD boxes, PS4, laptop, iPad & phones all connect to wifi & the network with no issues, just this has stopped working since the update.

Any ideas on how to fix it?”

Have you tried rebooting your router?
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