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Sky Not Doing Deals Anymore?


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Old 10-03-2016, 09:34
asimmd
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Hi All
Yesterday I rand the cancellation number to ask if my subscription could be reduced
as it was due to go up to £94 a month and being a pensioner I could not afford that.

Simply told Sky not doing deals anymore and would I like to go ahead with the cancellation.
Of course I said yes and I was than offered Line rental for £10 and half price Fibre for 12 months.
This included keeping my Sky+ box and using it for freeview.

I accepted the offer and now my bill will be £17:40 a month.

If I take BT sport at £23 a month I am still only going to be paying £40:40.

I think Sky must have another reason for doing this but I expect I may get
the please stay emails and a discounted price.
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Old 10-03-2016, 09:53
wizzywick
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Hi All
Yesterday I rand the cancellation number to ask if my subscription could be reduced
as it was due to go up to £94 a month and being a pensioner I could not afford that.

Simply told Sky not doing deals anymore and would I like to go ahead with the cancellation.
Of course I said yes and I was than offered Line rental for £10 and half price Fibre for 12 months.
This included keeping my Sky+ box and using it for freeview.

I accepted the offer and now my bill will be £17:40 a month.

If I take BT sport at £23 a month I am still only going to be paying £40:40.

I think Sky must have another reason for doing this but I expect I may get
the please stay emails and a discounted price.
If you had cancelled and gone to Plusnet, you could have got a fibre broadband deal plus a tv deal featuring Youview that includes free BT Sport, for around £36.00 per month for 18 months. Its worth shopping around before you commit.
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Old 10-03-2016, 09:54
sodafountain
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The deals usually come through after you have confirmed your cancellation, logging onto your account usually has a 50% offer within minutes of hanging up the phone.

The Sky+ box is your property, so they can't take it from you, although it can't be used for Freeview, it can be used for the freetoview (and freetoair) channels, although you can't pause, rewind or record them.
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Old 10-03-2016, 10:16
asimmd
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Thanks for the replies.
I'm no good at shopping round although I do have 31 days to keep or
cancel the whole lot.

Regarding the Sky + box I was told I would still be able to record pause and rewind
live tv.

No deals been offered.

Don't know what to do now.
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Old 10-03-2016, 10:54
sodafountain
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Thanks for the replies.
I'm no good at shopping round although I do have 31 days to keep or
cancel the whole lot.

Regarding the Sky + box I was told I would still be able to record pause and rewind
live tv.

No deals been offered.

Don't know what to do now.
If they have said you can still pause and record, then they must have left you with a Sky+ subscription, which normally costs about £10 a month, are they charging you for that, or have they offered it for free, how is your price broken down they have offered you?
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Old 10-03-2016, 11:07
asimmd
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I have half price Fibre £10 per month.

Half price Line Rental £7.40 per month.
Both on a 12 month contract.

So for £17:40 I am quite happy with this.

I would be happy to get BT Sports @ £19.99 but it would be just my luck
to take BT then Sky come back with an offer.

I only want the sports for Football but you get so much more with Sky.
I was quite happy paying my £56 per month for everything then they go
and mess it up.

I even said to him on the phone would it not be better for me to keep paying
my £56 rather than leave and Sky get nothing?

Still its their loss,i get my fibre which is good.
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Old 10-03-2016, 12:27
aurichie
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It's good to hear heavy discounting is going to be a thing of the past. It isn't fair that many of us are paying full price while others get massive discounts every year just by threatening to cancel.

The launch of Sky Q should give the company the ideal opportunity to position themselves as a premium brand. Premium brands do not slash their prices 50%-60% a year (Apple is a good example).
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Old 10-03-2016, 12:59
kas
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I am currently about 9 months into a 60% off Sky TV deal. I have recently been receiving e-mails and post from Sky offering me a continued discount of 20% off for another 12 months. So, I reckon they are still doing 'deals'. This has been offered to me at no request of mine and seems ridiculous as I would lose the remaining 3 months of my current 60% off deal. I have for numerous years only paid what I believe Sky TV is worth to me, not what they want me to pay. I basically only watch Premiership football and even then not regularly as I work shift and weekends so I would never pay full price.
If it turns out that they stop 'deals' then I will cancel no problem, as I say I am currently paying what I believe is a fair price for what I watch (which is not a lot).
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Old 10-03-2016, 13:15
aurichie
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20% off for a new 12 month commitment to Sky seems reasonable to me. I'd be happy to pay full price without a contract, not that I'd ever leave. But if you are willing to commit to keeping Sky for another full year I don't think 20% is grotesque discounting that offends me as a loyal full price paying subscriber.
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Old 10-03-2016, 13:20
kas
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Agree, but why send it out in the first place. I have not been on the phone to them recently. And losing the 60% off for 3 months left on current contract, which was specified in letter would virtually negate any saving of 20% off for next 12 months. Very strange !
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Old 10-03-2016, 13:48
sodafountain
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Agree, but why send it out in the first place. I have not been on the phone to them recently. And losing the 60% off for 3 months left on current contract, which was specified in letter would virtually negate any saving of 20% off for next 12 months. Very strange !
It might seem strange to you, but to Sky, if you didn't read it, or understand it properly, you might sign up, not realising you are not really any better off, but Sky will be.
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Old 10-03-2016, 16:40
Young Turks
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It's good to hear heavy discounting is going to be a thing of the past. It isn't fair that many of us are paying full price while others get massive discounts every year just by threatening to cancel.

The launch of Sky Q should give the company the ideal opportunity to position themselves as a premium brand. Premium brands do not slash their prices 50%-60% a year (Apple is a good example).
Why is it good if heavy discount is a thing of past? Sky get subscription and income from the customers they offer discounts.

It is much better to offer discount and keep the money coming in than let customers cancel and perhaps join rivals.

You should be grateful that Sky offer heavy discount and keep the income coming, as otherwise they would probably increase your sub to make up for lost revenue.

It is perfectly fair for other customers to get heavy discount while many of you still pay the full price because every product has a value. You may think the full price is good value but others may not.

People pay what they think is good value whether it is full price or half price.

Heavy discount is there to stay, as so many customers are used to it now and only keep their their sub as long as they get good discount.

I have not paid the full price for 5 years and have no intention of paying it. They either give me very good discount or I cancel it. No bluffing no if and buts.

They know that fact and keep offering me substantial discount, if they don't, we just part company
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Old 10-03-2016, 16:46
Stiggles
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It's good to hear heavy discounting is going to be a thing of the past. It isn't fair that many of us are paying full price while others get massive discounts every year just by threatening to cancel.

The launch of Sky Q should give the company the ideal opportunity to position themselves as a premium brand. Premium brands do not slash their prices 50%-60% a year (Apple is a good example).
2 things wrong in this post.

First they are not getting rid of deals.

Second, they are not a premium brand. Skyq isnt a premium service anyway no matter what they say about it.
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Old 10-03-2016, 17:59
ickabod
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Thanks for the replies.
I'm no good at shopping round although I do have 31 days to keep or
cancel the whole lot.

Regarding the Sky + box I was told I would still be able to record pause and rewind
live tv.

No deals been offered.

Don't know what to do now.
I'd expect an offer to show in "MySky" offers by Friday asking you to come back for 35%/50% discount, sometimes takes them a few hours to get the online account updated
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Old 13-03-2016, 00:30
ShaunIOW
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Why is it good if heavy discount is a thing of past? Sky get subscription and income from the customers they offer discounts.

It is much better to offer discount and keep the money coming in than let customers cancel and perhaps join rivals.

You should be grateful that Sky offer heavy discount and keep the income coming, as otherwise they would probably increase your sub to make up for lost revenue.

It is perfectly fair for other customers to get heavy discount while many of you still pay the full price because every product has a value. You may think the full price is good value but others may not.

People pay what they think is good value whether it is full price or half price.

Heavy discount is there to stay, as so many customers are used to it now and only keep their their sub as long as they get good discount.

I have not paid the full price for 5 years and have no intention of paying it. They either give me very good discount or I cancel it. No bluffing no if and buts.

They know that fact and keep offering me substantial discount, if they don't, we just part company
Thats how I feel, I have a maximum price I'm prepared to pay and either get a discount that matches or betters it or i cancel and do without and save even more - either is good with me. I had six months without Sky TV and never really missed it, but Sky obviously missed my monthly subs as even a discounted sub makes them money as me receiving their signal costs them nothing as it is sent anyway whether I can watch it or not.
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Old 13-03-2016, 02:56
bubblegun
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I have half price Fibre £10 per month.

Half price Line Rental £7.40 per month.
Both on a 12 month contract.

So for £17:40 I am quite happy with this.

I would be happy to get BT Sports @ £19.99 but it would be just my luck
to take BT then Sky come back with an offer.

I only want the sports for Football but you get so much more with Sky.
I was quite happy paying my £56 per month for everything then they go
and mess it up.

I even said to him on the phone would it not be better for me to keep paying
my £56 rather than leave and Sky get nothing?

Still its their loss,i get my fibre which is good.
erm...You're mis-reporting the deal you've got or are misunderstanding it.

You got 12m half price Fibre and you got a price protected deal on your line rental for 12m. You will be paying £7.40 for your line rental for 12m as long as you keep Sky+ @ £10 per month.

Your total costs will be £27.40 per month NOT £17.40.

There is a 12m contract on telephone and broadband but only a monthly "rolling contract" on Sky+.

The "price protection" comes with the fact that you will only pay £7.40 per month for 12m for line rental if you keep Sky+ therefore if you just took this deal then you will keep line rental (effectively) at £17.40 for 3 extra months [assuming it goes up in December again like the last 3 years].

You will still get deals to return to Sky TV which will be on top of this deal, eg. even if you go back to Original pack @ £20 and you get 12m half price it will still only be £10 which is the same cost as the Sky+ in this bundle.

You need to wait until after the end of your notice period for these (combined loyalty and..) rejoining deals to (definitely) work. eg keep the same package you rejoin on for 12m otherwise the £7.40 line rental deal will end if you change your TV package. So if you have old HD mix and you wanted to keep that, with F1 channel without Sky Sports, then you would need to chance it by taking a deal before the end of your notice period but this may lose you the line rental part of the offer.

Happy bargain hunting!
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Old 14-03-2016, 19:38
Paul000
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I think like some others best to cancel - after 4 months I have just come back for 25 Pounds for everything. No phone connected mutiroom working at extra 11.50 again no phone as its in a distant shed...
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Old 14-03-2016, 19:48
Jimmy_Barnes
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20% off for a new 12 month commitment to Sky seems reasonable to me. I'd be happy to pay full price without a contract, not that I'd ever leave. But if you are willing to commit to keeping Sky for another full year I don't think 20% is grotesque discounting that offends me as a loyal full price paying subscriber.
Aurichie: Paying the full Sky subscription price, so you don't have to!

I think a man who is doing all you "penny pinching" discount hunters a massive service by refusing to threaten to cancel and take even a slight bill reduction should be honoured with an MBE or some such. He's clearly a national hero.
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Old 14-03-2016, 21:27
mindset
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Sky are definitely still doing deals. I just threatened to cancel today via live chat (they only offered 20% off, which I rejected). Sky attempted to phone me even before the live chat ended. A few minutes later I accepted 50% off for 12 months and £50 on my account. I did it last year, I've just done it now and will probably do it again next year. I won't ever pay full price again.
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Old 14-03-2016, 21:44
jab6cc
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I just signed into My Sky (been without it since middle of Feb and I'm not missing it!) - the offer is as follows:

50% off any package (cheapest now being £10/mo - or £18.50 with movies)
OR
the Complete Bundle for £25/month (should be £71.50)

My advice would be for people to try living without it for a few weeks, wait for the offers to come flying in, and then decide whether you really need it!
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Old 15-03-2016, 05:47
Paul000
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I just signed into My Sky (been without it since middle of Feb and I'm not missing it!) - the offer is as follows:

50% off any package (cheapest now being £10/mo - or £18.50 with movies)
OR
the Complete Bundle for £25/month (should be £71.50)

My advice would be for people to try living without it for a few weeks, wait for the offers to come flying in, and then decide whether you really need it!
Exactly what I ve just done only we have mutiroom so its 11.25 for the extra suscription...its not connected to a phone line as its away in a far flung shed.
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Old 18-03-2016, 20:19
PhilStix
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Ordered Sky Q today - Silver package. Was expecting to pay £149 for set-up - £99 for the "Services Feature Set-Up" and £50 for the engineer visit. However, unprompted was told it would be only £50 for the engineer visit and they would drop the £99 fee as we have been with Sky for years. Sky rewarding long-term customers, well I never!
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Old 21-03-2016, 13:34
poshman
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I went on line and got my BB reduced by £5 then phoned up and got £100 off sky silver with 2 minis that is because I've been with them over 10 years. Job done 😜
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Old 21-03-2016, 16:22
Icaraa
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Sky will continue to offer deals. They have to or they'd lose subscribers. They know what is profitable to them and I'm assuming the system won't let the contact centre staff offer deals that would mean Sky making a loss.
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Old 21-03-2016, 17:13
JSemple3
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Before we left sky 2 weeks ago. We asked about a deal on our account but apparently because we had had too many deals (and that was our first after 5 years) we weren't getting offered anything. Left them anyway and found better options (and cut the bill per year by about 90%)
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