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Sky Not Doing Deals Anymore? |
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#226 |
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Join Date: Nov 2008
Posts: 8,671
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Ok - it has been possible in the past (I used MythTV for many years to do something similar), but only with FTA channels..
And downloadable content, both legal and otherwise, via other sources and media players (XBMC, KODI, PLEX for example) had 'fluid viewing'. As well as streamed content over Microsoft and Playstation video... Anyway, fact is, upon looking at it, it's totally not original from Sky. They've seen the tide of battle changing and have developed their own system to jump on board whilst marketing the hell out of it. Fair enough. But folk saying 'fluid viewing' is new and Sky exclusive are wrong. |
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#227 |
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Join Date: May 2009
Location: Northumberland
Posts: 280
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Sky Q's the first to offer it on recorded content though (useful for people with poor broadband like me!).
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They're not. They're just the first to offer it on an easily accessible/closed retail platform.
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#228 |
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Join Date: Nov 2008
Posts: 8,671
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EE TV. Thats been around what? 18 months?
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#229 |
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Join Date: Jan 2002
Posts: 432
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The 100's of channels you refer too are the fta channels, though bundled in each pack, it's only the encrypted channels you technically pay for......
At last look it was about 30 in the Original bundle, 65 in the Variety and 65 plus HD variants for the Family bundle. Sky minimum is £240 a year. |
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#230 |
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Join Date: Jan 2012
Posts: 5,099
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Sky would surely do anything to stop you going, and certainly wouldn't cut anyone off.
Now I assume you are simply meaning they'll let you go ahead and cancel, but the way it's written suggests that if you try too hard to haggle they'll punish you by cutting your service - and that's obviously not true. Basically in the past they wouldn't offer you a massive discount until after your notice had been served and the premium channels were disabled. And usually you'd have to wait for a mailer in the post, you wouldn't get any offers in your online account (admittedly the Sky Service app didn't exist back then). Occasionally they would sometimes call with an offer during your notice period offering you 25% off. But most often you'd have to wait several months for the "Come Back To Sky" mailer in the post offering you the really great deals (the 50% offers people get instantly now). I do know if you take broadband and calls and threaten to cancel the TV you don't typically get the immediate offer of a 50% off TV discount. I'm guessing Sky's system sees you will still be paying them money after the TV goes off, so they don't need to be aggressive with the retentions offer. Sky has acquired a significant number of broadband customers with very generous first year offers. So I'm sure there are very significant number of people who still can't get easy TV discounts. |
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#231 |
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Join Date: Jul 2002
Location: a land filled with trolls
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They got a load of users for broadband with the whole 'press to activate Sky Sports' nonsense. You know, the thing you didn't need to do.
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#232 |
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Join Date: Nov 2008
Posts: 130
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I've cancelled my sports & movies as the discounted 50% offer I had on all my packages comes to an end next month and my contract is up for renewal come July. It's the same old same old but this time I'm prepared to cancel and walk away and sign up with VM as I've just transferred my Broadband and landline to them.
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#233 |
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Join Date: Feb 2008
Posts: 8,103
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Correct - I worded it badly.
Basically in the past they wouldn't offer you a massive discount until after your notice had been served and the premium channels were disabled. And usually you'd have to wait for a mailer in the post, you wouldn't get any offers in your online account (admittedly the Sky Service app didn't exist back then). Occasionally they would sometimes call with an offer during your notice period offering you 25% off. But most often you'd have to wait several months for the "Come Back To Sky" mailer in the post offering you the really great deals (the 50% offers people get instantly now). I do know if you take broadband and calls and threaten to cancel the TV you don't typically get the immediate offer of a 50% off TV discount. I'm guessing Sky's system sees you will still be paying them money after the TV goes off, so they don't need to be aggressive with the retentions offer. Sky has acquired a significant number of broadband customers with very generous first year offers. So I'm sure there are very significant number of people who still can't get easy TV discounts. I won't be taking the TV offer, or any other offers that may come along, moving over to UHD Bluray for movies and box sets when available. |
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#234 |
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Join Date: Apr 2004
Location: Derbyshire / UK
Posts: 3,724
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So that's £240 for 30 channels then? Looks like a bargain next to £150+ for the BBC alone!
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#235 |
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Join Date: Jan 2016
Posts: 414
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The 100's of channels you refer too are the fta channels, though bundled in each pack, it's only the encrypted channels you technically pay for......
At last look it was about 30 in the Original bundle, 65 in the Variety and 65 plus HD variants for the Family bundle. Sky minimum is £240 a year. And my point is BBC TV £145 a year, and sky as you put it £245, and dont forget all your getting for that extra £100 a year with sky is a few extra channels, the rest of them are FTA. |
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#236 |
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Join Date: Jul 2012
Location: Utopia
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I assume that £240 a year for Sky includes HD, national and local radio, access to all programmes on catch up, and actual 720/704 x 576 SD picture quality?
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#237 |
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Join Date: Feb 2008
Posts: 8,103
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How many sky subscribers pay £240 a year, come on lets be honest not a lot.
And my point is BBC TV £145 a year, and sky as you put it £245, and dont forget all your getting for that extra £100 a year with sky is a few extra channels, the rest of them are FTA. No, it's £240 for around 30 encrypted channels, dont forget you also have to pay the £145 TVL. For the past 11 months I've only been paying £18 a month/£216 a year for The Family bundle, I consider this much better value for money than my TVL. |
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#238 |
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Join Date: Jan 2016
Posts: 414
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No idea how many take the Original bundle, but the minimum cost is £240, not £480.
No, it's £240 for around 30 encrypted channels, dont forget you also have to pay the £145 TVL. For the past 11 months I've only been paying £18 a month/£216 a year for The Family bundle, I consider this much better value for money than my TVL. |
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#239 |
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Join Date: Jan 2010
Posts: 9,204
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At the end of the day it's Sky's business decision. I don't agree with it, I think it's unfair on those who pay an ever-increasing full price, but ultimately Sky have clearly decided they will take whatever they can get from those who are playing the cancel game every year for the time being.
It's a complex balancing act for sure and I don't pretend to have all the data that presumably led them down this new path. But my gut instinct is they are devaluing the brand, and they are worrying about a customer exodus that is never going to happen due to all the rights they have locked up. I'm sure Sky saw some terrifying emerging trend out of big data analytics that after 3 months disconnected customers were far more likely to refuse to take up a new deal when finally offered, and so it was better to keep people connected to Sky with a deal before cancellation. I'm more interested in what the move to leased equipment means about future plans. What I think it means is those who want to keep getting huge discounts every year will not be able to make their move to the future with Sky Q. That we're going to see a two-tier service where people who want 50% off each year won't receive Sky Q and have to stay on the legacy platform. Eventually UHD should tempt many more people over to pay full price I think, but we haven't even started broadcasting in UHD yet. |
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#240 |
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Join Date: Jul 2012
Location: Utopia
Posts: 10,162
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I'd say discounts are more likely to be offered on Sky Q. Sky won't want to be picking boxes up and then sending them back out if people decide to re-subscribe. In fact I'd say they are likely to offer the bigger discounts while the Sky Q customer is still on the phone because of this.
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#241 |
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Join Date: Jan 2010
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Then I think you will be in for a major shock. VM are not so generous with discounts and you rent their equipment, and once the service is deactivated the equipment is useless...at least with a Sky+ box it still is usable.
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#242 |
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Join Date: Jul 2012
Location: Utopia
Posts: 10,162
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Well Virgin are a different company, so who knows? We'll see when people start canceling in 17 months or so of guess. I can't see any reason why Sky would offer lesser discounts, just because someone has a Sky Q box though.
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#243 |
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Join Date: Jan 2002
Posts: 432
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Then I think you will be in for a major shock. VM are not so generous with discounts and you rent their equipment, and once the service is deactivated the equipment is useless...at least with a Sky+ box it still is usable.
I've literally just sent back my VM Tivo box. Quite painless - they send you out the packaging which you just stick the Tivo into, put the pre-printed sticky label on and drop it at the local corner shop. As for discounts, in my case I was ditching my VM TV service and upgrading my broadband, leaving me with just broadband and phone and they still offered me a very good deal, even though they had to "reclaim" the Tivo. Basically I think it costs them peanuts to get them back so doesn't really have much effect on what offers they make. |
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#244 |
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Join Date: Mar 2005
Location: Wrexham
Posts: 12,101
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Well Virgin are a different company, so who knows? We'll see when people start canceling in 17 months or so of guess. I can't see any reason why Sky would offer lesser discounts, just because someone has a Sky Q box though.
That would work out, at a guess, about £10 more than a 50% discount on Sky+HD with the same package. Once that is offered to existing customers, I would be tempted. http://forums.digitalspy.co.uk/showthread.php?t=2148590 |
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#245 |
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Join Date: Oct 2010
Location: Northampton
Posts: 1,014
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They are already doing free Sports & Movies for 18 months, with a £10 install, for new customers on SkyQ with Friends & Families.
That would work out, at a guess, about £10 more than a 50% discount on Sky+HD with the same package. Once that is offered to existing customers, I would be tempted. http://forums.digitalspy.co.uk/showthread.php?t=2148590 |
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#246 |
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Join Date: Mar 2005
Location: Wrexham
Posts: 12,101
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Correct me if I am wrong but do you need to know someone who works at Sky to get this offer or is it open to everyone i.e new customers?
In reality, if you ask for a code in the thread i linked, someone will give you a code, it has happened on here for years. |
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#247 |
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Join Date: May 2009
Location: London.
Posts: 2,572
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Any one know the likelihood of getting an free engineer call out? I was finally offered 50% of any package today but I wanted an engineer call out as there is an issue with one of my outputs. I was quoted £60(!) so turned it down.
Am I wasting my time trying to haggle for it? |
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#248 |
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Forum Member
Join Date: Nov 2008
Posts: 130
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Any one know the likelihood of getting an free engineer call out? I was finally offered 50% of any package today but I wanted an engineer call out as there is an issue with one of my outputs. I was quoted £60(!) so turned it down.
Am I wasting my time trying to haggle for it? |
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#249 |
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Join Date: May 2009
Location: London.
Posts: 2,572
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Just cancel and if by magic the charge will get wavered. I've never paid for any call out charge yet even whilst still in contract.
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#250 |
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Join Date: May 2005
Posts: 30,036
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Hi All
Yesterday I rand the cancellation number to ask if my subscription could be reduced as it was due to go up to £94 a month and being a pensioner I could not afford that. Simply told Sky not doing deals anymore and would I like to go ahead with the cancellation. Of course I said yes and I was than offered Line rental for £10 and half price Fibre for 12 months. This included keeping my Sky+ box and using it for freeview. I accepted the offer and now my bill will be £17:40 a month. If I take BT sport at £23 a month I am still only going to be paying £40:40. I think Sky must have another reason for doing this but I expect I may get the please stay emails and a discounted price.
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