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Sky Not Doing Deals Anymore? |
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#526 |
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Forum Member
Join Date: Jul 2007
Posts: 399
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Quote:
Phoned up to cancel movies from my sky q silver bundle (tried online but kept saying I had to call). No attempt to get me to keep them with offers. Just said ok. They'll go off in 31 days.
Unusual as they normally give them half price or thereabouts when I've cancelled in the past. Not overly bothered but would've kept them for half price. Notice there's no sky sports offers on my page either. In fact no offers for anything. Don't know if this is a new thing with sky q - not doing any deals? Just seemed unusual. Also the option being there online to cancel but then insisting I call them. |
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#527 |
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Forum Member
Join Date: Jul 2002
Location: a land filled with trolls
Posts: 12,012
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Now my Sky sub has lapsed, I've lost any offers on MySky and when I check for offers it says it can't show me and I must call up...
I'm not bothered as I now have free Now TV Entertainment until June 2018, but I am surprised it has removed the offer at the top when you log in. Or maybe it's just me. |
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#528 |
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Forum Member
Join Date: Nov 2008
Posts: 8,671
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Now my Sky sub has lapsed, I've lost any offers on MySky and when I check for offers it says it can't show me and I must call up...
I'm not bothered as I now have free Now TV Entertainment until June 2018, but I am surprised it has removed the offer at the top when you log in. Or maybe it's just me.
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#529 |
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Forum Member
Join Date: Jan 2012
Posts: 5,100
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Quote:
Now my Sky sub has lapsed, I've lost any offers on MySky and when I check for offers it says it can't show me and I must call up...
I'm not bothered as I now have free Now TV Entertainment until June 2018, but I am surprised it has removed the offer at the top when you log in. Or maybe it's just me. http://sky.com/bundleoffer If you login there, you should see an offer if you cancelled within the last 12 months. |
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#530 |
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Forum Member
Join Date: Jul 2011
Posts: 190
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Sky have a crazy retention department.
Offered 25% of tv package + fibre and line rental for £34.99. A total of £87.47 per month. Told them that the offer is good and would take it if they could get the fibre down another £10.00. they said no Cancelled just the TV, then offered me fibre and line rental for £24.99. Told me they couldn't offer the fibre discount until i had cancelled the tv as it had just popped up on the screen Then straight away after hanging up the phone, i get 50% of tv through the sky app. I do love my yearly chats to sky |
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#531 |
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Forum Member
Join Date: Jan 2003
Location: In Gods Own County
Posts: 20,678
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Currently no deals on Sky Q TV as Sky consider it a premium package... I'd like Sky Q myself but ain't paying £39pm extra from deal I am on for next 5 years
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#532 |
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Forum Member
Join Date: Jul 2007
Posts: 399
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Quote:
Someone mention there were some deals on Sky Q on Hotdealsuk ?
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#533 |
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Forum Member
Join Date: Mar 2005
Location: Wrexham
Posts: 12,102
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Yep, just checked & seen a couple of deals on installation but also 1 small discount on the monthly sub, hopefully as the original 18 month contracts start to expire next year Sky will start giving the good discounts
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#534 |
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Forum Member
Join Date: Jul 2002
Location: a land filled with trolls
Posts: 12,012
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I probably shouldn't share this but what the hell I'm feeling generous today:
http://sky.com/bundleoffer If you login there, you should see an offer if you cancelled within the last 12 months. |
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#535 |
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Forum Member
Join Date: Jan 2012
Posts: 5,100
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Those bundles must make you very angry. People should pay full price, no?
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#536 |
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Forum Member
Join Date: Dec 2005
Posts: 250
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Sky
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If people have left with Sky disconnected for months then clearly you need to try and win them back. It's those who cancel in order to get a discount before the service is ever disconnected that I really have a problem with.
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#537 |
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Forum Member
Join Date: Jan 2003
Location: In Gods Own County
Posts: 20,678
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Last year I settled on 50% off everything,this year I was adamant I was not going to accept anything less than 60% plus the £100 credit on the account.I was going to let the cancellation stand after the 31 days of notice
If that upsets other DS FM's then sorry but its a deal agreed between Sky and me that suits both of us. If you want to pay full price and not negotiate then don't knock others that don't want to pay full price If it wasn't in Skys interest to offer discounts to get subscribers to either stop their cancellation and stay with Sky or offer it as a sweetner to get them back,they would NOT be offering it |
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#538 |
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Forum Member
Join Date: Oct 2000
Location: Swindon
Posts: 2,893
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If people have left with Sky disconnected for months then clearly you need to try and win them back. It's those who cancel in order to get a discount before the service is ever disconnected that I really have a problem with.
Its no different in other industries, with 30 minutes of your time you can save loads - Car Insurance often provide renewal quotes in excess of their new customer quotes. Ring up and they generally match. - Ditto RAC - Ditto BT broadband, or close to it anyway. Its all fair game - the companies can say no if they choose, we have freedom to move around if they do. Loyalty/laziness is the road to more expensive bills. |
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#539 |
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Forum Member
Join Date: May 2007
Posts: 376
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Quote:
Last year I settled on 50% off everything,this year I was adamant I was not going to accept anything less than 60% plus the £100 credit on the account.I was going to let the cancellation stand after the 31 days of notice
If that upsets other DS FM's then sorry but its a deal agreed between Sky and me that suits both of us. If you want to pay full price and not negotiate then don't knock others that don't want to pay full price If it wasn't in Skys interest to offer discounts to get subscribers to either stop their cancellation and stay with Sky or offer it as a sweetner to get them back,they would NOT be offering it Well done on getting the 60% offer you wanted. Did you get it before or after you was switched off? How long was you without service if after? |
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#540 |
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Forum Member
Join Date: Jan 2010
Posts: 9,206
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Quote:
Last year I settled on 50% off everything,this year I was adamant I was not going to accept anything less than 60% plus the £100 credit on the account.I was going to let the cancellation stand after the 31 days of notice
If that upsets other DS FM's then sorry but its a deal agreed between Sky and me that suits both of us. If you want to pay full price and not negotiate then don't knock others that don't want to pay full price If it wasn't in Skys interest to offer discounts to get subscribers to either stop their cancellation and stay with Sky or offer it as a sweetner to get them back,they would NOT be offering it My philosophy is that if you can live a lifestyle a good few quid above than your income then do it. In any case do people really think that Sky aren't doing exactly the same thing with their suppliers? They'll be threatening to cancel every other day to get a better deal on something. These companies aren't my friends. They want to make as much out of me as possible, I want to pay as little as possible, so we have to meet somewhere in the middle. |
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#541 |
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Forum Member
Join Date: Jul 2002
Location: a land filled with trolls
Posts: 12,012
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I managed to get 1% off on a loan application, which isn't massive by any means, but proves the 'don't ask, don't get' point.
The sad thing is that companies now factor in bartering, so set higher prices in order to be able to do discounts, or do promotions. Rather like those furniture companies that say their sofas are normally 20 grand, but you can have it today for just £399. Businesses obviously have to make money, I get that, but everything now is a game. Don't play and you lose out, and many people don't like playing. My parents still pay Sky the full fee, despite me telling them regularly just to phone up and give notice. They are somehow scared, as I suspect many are, that Sky will somehow go 'Oh, you want to leave? Okay then, we'll cut you off right now' and hang up, leaving them without TV. I can say they'll definitely offer something before they ever actually get cut off, but they say 'what if they don't?'. How can you promise that they won't? I mean, what if I am wrong because Sky one day decides not to make any attempt to keep a customer? |
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#542 |
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Forum Member
Join Date: Jul 2011
Posts: 148
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Was just called by sky and offered 50% off and £50 credit, still said no, then got the oh will you not miss Sky One and Atlantic and movies
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#543 |
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Forum Member
Join Date: Jul 2007
Posts: 399
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Quote:
There was a friends and family deal last month for new customers, free Sports/Movies for 18 months on SkyQ, i would take that deal as an existing customer, if anything close to is is ever offered (don't mind paying the upfront cost for that deal either)
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#544 |
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Forum Member
Join Date: Jul 2016
Posts: 1
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I can't seem to get any better than 50% off with £50 credit... Any tips guys or should I leave it another few days or so?
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#545 |
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Forum Member
Join Date: Jan 2012
Posts: 375
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I can't seem to get any better than 50% off with £50 credit... Any tips guys or should I leave it another few days or so?
She said to keep checking my account for other offers. |
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#546 |
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Forum Member
Join Date: Jan 2008
Posts: 270
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Quote:
I can't seem to get any better than 50% off with £50 credit... Any tips guys or should I leave it another few days or so?
Nobby. |
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#547 |
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Forum Member
Join Date: Jun 2014
Posts: 393
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It's those who cancel in order to get a discount before the service is ever disconnected that I really have a problem with.
lol at you
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#548 |
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Forum Member
Join Date: Jun 2013
Posts: 60
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I was speaking to one of their chat advisors yesterday.
They said current offer is 50% off for 10 months (doesn't include HD or Multiscreen). I asked if it was a new 12-month contract and they said no. Last year I had 50% off everything for 12 months, so had to decline it. Will wait and see what happens. |
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#549 |
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Forum Member
Join Date: Jul 2007
Posts: 399
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Quote:
I was speaking to one of their chat advisors yesterday.
They said current offer is 50% off for 10 months (doesn't include HD or Multiscreen). I asked if it was a new 12-month contract and they said no. Last year I had 50% off everything for 12 months, so had to decline it. Will wait and see what happens. |
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#550 |
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Forum Member
Join Date: Jan 2003
Location: In Gods Own County
Posts: 20,678
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Quote:
If people have left with Sky disconnected for months then clearly you need to try and win them back. It's those who cancel in order to get a discount before the service is ever disconnected that I really have a problem with.
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