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Sky Not Doing Deals Anymore? |
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#601 |
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Forum Member
Join Date: Mar 2008
Location: London
Posts: 7,582
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Sky Not Doing Deals Anymore?
Quote:
Was looking to add Sky Cinema to my package, last week it was showing as £3.75 a month to add it, this week its showing that it will cost £43.55 extra a month to add it and that is half price for 3 months, don't think i will bother.
and not what you quoted |
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#602 |
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Forum Member
Join Date: Mar 2006
Location: Newcastle upon Tyne
Posts: 1,505
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Quote:
If you have Sky Sports then you can get Sky Cinema channels for £8.50 a month
and not what you quoted The £26.20 is the Family pack plus sports at 60% off |
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#603 |
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Forum Member
Join Date: Mar 2008
Location: London
Posts: 7,582
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Sky Not Doing Deals Anymore?
Quote:
The price is what it says on the website under offers, it also says my price would go up from £26.20 to £69.75.
The £26.20 is the Family pack plus sports at 60% off |
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#604 |
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Forum Member
Join Date: Mar 2006
Location: Newcastle upon Tyne
Posts: 1,505
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Quote:
Do you get Sky Sports in HD for that price, you do you have to add it onto your package?
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#605 |
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Forum Member
Join Date: Mar 2006
Location: Newcastle upon Tyne
Posts: 1,505
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Ok just heard back from Sky on Facebook, the reason im getting quoted that price as the Sky Cinema pack would cancel out my 60% discount, so won't bother adding it.
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#606 |
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Forum Member
Join Date: May 2002
Posts: 783
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Quote:
So went ahead today and cancelled on the phone, Best they would do is 40%.
Within 2mins went on to the sky service App and already an offer of 50% off sitting waiting. Next plan is to hit live chat but i only want half price on sports and movies ![]() ![]() ![]() ![]() It's 60% and £100 credit or it goes off. |
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#607 |
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Forum Member
Join Date: May 2002
Posts: 783
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Quote:
Maybe they've found out about this thread and decided to scrap the 60% discount offer.
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#608 |
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Forum Member
Join Date: Sep 2011
Location: 🇬🇧
Posts: 60,766
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Quote:
60% off and £100 credit expired on the 3rd of July they say. "Best" offer now is 50% off for 10 months (12 month contract). No thanks.
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#609 |
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Forum Member
Join Date: Mar 2005
Location: Wrexham
Posts: 12,102
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Quote:
I didn't realise that 60% offer had an expiration date. Shame.
After all, when you cancel, you are told that 20/30% off is the best you would get, yet it's not. |
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#610 |
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Forum Member
Join Date: Jun 2013
Posts: 60
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I have also been told the 60% offer has 'expired' and the best offer is 50% off TV pack, 35% off HD pack and £50 credit.
The guy on Sky chat tried his best to convince me otherwise I might only get a 35% offer in future. Still waiting for a better deal. |
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#611 |
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Forum Member
Join Date: Aug 2003
Posts: 98
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Quote:
I have also been told the 60% offer has 'expired' and the best offer is 50% off TV pack, 35% off HD pack and £50 credit..
Also is your HD pack the £6 sports, or the £12 legacy pack? By my maths, 50% discount for 10 months is equivalent to a 41.67% discount over a year. So far I have been offered 50% off for 10 months. If I can also get 35% of my legacy HD plus a credit I would be more tempted. |
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#612 |
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Forum Member
Join Date: May 2002
Posts: 783
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Quote:
It probably doesn't, Sky CS will say anything to try and get you to sign (they might even believe it themselves).
After all, when you cancel, you are told that 20/30% off is the best you would get, yet it's not. They offered half price fibre and free Sky+ if I stay for land line and fibre. Decent deal but I don't want to sign up for it now or I lose my current £10 off line rental and £7.50 fibre for the next month. I might take them up on that offer in a month though. |
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#613 |
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Forum Member
Join Date: Jun 2013
Posts: 60
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Quote:
Is that discount for 10 months with a 12 month contract? In which case I suppose the credit is just partially making up for the 2 month tie in at full price.
Also is your HD pack the £6 sports, or the £12 legacy pack? By my maths, 50% discount for 10 months is equivalent to a 41.67% discount over a year. So far I have been offered 50% off for 10 months. If I can also get 35% of my legacy HD plus a credit I would be more tempted. HD pack is the sports and movies one (now only sports). If only they gave me 50% off my Multiscreens i would renew. |
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#614 |
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Forum Member
Join Date: Jun 2003
Posts: 2,279
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Sky's profits rose to £1.196bn in the year to the end of June 2016.
https://www.theguardian.com/media/20...-germany-italy Just in case anyone was feeling guilty about trying to get their TV packages discounted.
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#615 |
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Forum Member
Join Date: Jun 2014
Posts: 393
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Quote:
Sky's profits rose to £1.196bn in the year to the end of June 2016.
https://www.theguardian.com/media/20...-germany-italy Just in case anyone was feeling guilty about trying to get their TV packages discounted. ![]() Aurichie will pleased
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#616 |
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Forum Member
Join Date: Jan 2003
Location: In Gods Own County
Posts: 20,678
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Quote:
Sky's profits rose to £1.196bn in the year to the end of June 2016.
https://www.theguardian.com/media/20...-germany-italy Just in case anyone was feeling guilty about trying to get their TV packages discounted. ![]() from the link Quote:
The level of customer churn – people who cancel their subscription – fell to 9.8%, its lowest for 11 years.
So all those 60% discounts and £100 credit worked ?
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#617 |
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Forum Member
Join Date: Jun 2002
Posts: 13,934
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Does anyone know if their callbacks are coming from withheld or unknown numbers now? I've missed a couple of calls recently from one and now I can't use the online chat to discuss cancellation related matters. I'm wondering if someone has clicked another button on the account somewhere.
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#618 |
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Forum Member
Join Date: Jan 2012
Posts: 5,100
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Quote:
from the link
So all those 60% discounts and £100 credit worked ? |
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#619 |
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Forum Member
Join Date: Feb 2007
Posts: 339
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A lot of subscribers have no interest in sky q with its eighteen month contract and minimum spend of £44 pounds per month. I would just cancel if the sky hd platform was closed.
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#620 |
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Forum Member
Join Date: Jul 2007
Location: London, UK
Posts: 4,751
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Quote:
A lot of subscribers have no interest in sky q with its eighteen month contract and minimum spend of £44 pounds per month. I would just cancel if the sky hd platform was closed.
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#621 |
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Forum Member
Join Date: Sep 2005
Location: Suffolk
Posts: 959
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Quote:
A lot of subscribers have no interest in sky q with its eighteen month contract and minimum spend of £44 pounds per month. I would just cancel if the sky hd platform was closed.
There are only so many hours in a day.
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#622 |
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Forum Member
Join Date: Jun 2002
Posts: 13,934
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Quote:
Sky said last quarter they have been limiting the discounts. They are far less generous with them, and less customers are getting an easy ride to discounts now. I think they will be very encouraged to see churn is down in spite of this. Once they get more customers off the legacy platform and onto leased Sky Q equipment then the discounting game will be over.
As for the enormous activation (or whatever you want to call them) fees for rented equipment, they can jog right on with that one. |
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#623 |
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Forum Member
Join Date: Sep 2011
Location: 🇬🇧
Posts: 60,766
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Deleted.
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#624 |
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Forum Member
Join Date: Sep 2011
Location: 🇬🇧
Posts: 60,766
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Wrong thread.
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#625 |
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Forum Member
Join Date: Dec 2004
Posts: 5,060
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Quote:
Sky said last quarter they have been limiting the discounts. They are far less generous with them, and less customers are getting an easy ride to discounts now. I think they will be very encouraged to see churn is down in spite of this. Once they get more customers off the legacy platform and onto leased Sky Q equipment then the discounting game will be over.
It's increasing and is at his highest point since 30/9/10 (Q1 10/11) when it was also at 11.2%.Churn for the financial year ending 30/6/15 was 9.8% Churn for the financial year ending 30/6/16 was 11.2% Q1 15/16 9.8% Q2 15/16 10.2% Q3 15/16 10.7% Q4 15/16 11.2% It's a valid business decision for Sky, of course, if they choose to restrict discounts- however, the churn rate would suggest that restrictions of discounts is causing a higher number of customers not to continue subscribing to Sky. https://corporate.sky.com/media-cent...d_30_june_2016 (UK Churn rates only) |
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It's increasing and is at his highest point since 30/9/10 (Q1 10/11) when it was also at 11.2%.