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Sky Not Doing Deals Anymore? |
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#826 |
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Forum Member
Join Date: Jun 2006
Location: Cornwall
Posts: 2,714
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Help what should I do????????
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#827 |
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Forum Member
Join Date: Jun 2006
Location: Cornwall
Posts: 2,714
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he says I am out of contract it's going off tomorrow!!!! I've asked to give 30 days notice from today.
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#828 |
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Join Date: Sep 2011
Location: 🇬🇧
Posts: 60,766
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Quote:
Help what should I do????????
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#829 |
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Forum Member
Join Date: Nov 2011
Posts: 1,076
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Quote:
he says I am out of contract it's going off tomorrow!!!! I've asked to give 30 days notice from today.
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#830 |
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Forum Member
Join Date: Sep 2011
Location: 🇬🇧
Posts: 60,766
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Quote:
he says I am out of contract it's going off tomorrow!!!! I've asked to give 30 days notice from today.
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#831 |
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Forum Member
Join Date: Jun 2006
Location: Cornwall
Posts: 2,714
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Quote:
ok. And did he accept that? If he did just wait and see what offer appears on your account on the sky.com website in a few days. You can always speak to them on Live Chat in a few days to see what they offer you.
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#832 |
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Forum Member
Join Date: Mar 2005
Location: Wrexham
Posts: 12,102
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Quote:
S**t he says they will cut it off tomorrow!!!!! I thought there was so many days we had to change our mind
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#833 |
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Forum Member
Join Date: Jun 2006
Location: Cornwall
Posts: 2,714
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Quote:
What date do you pay your bill on? As every subscriber to Sky pays for their service a month in advance they cannot just cancel your service, that is why its a statutory 31 days notice to turn off your service.
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#834 |
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Forum Member
Join Date: Jun 2006
Location: Cornwall
Posts: 2,714
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Quote:
When did you give your original notice to cancel, as it should be 31 days after that.
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#835 |
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Forum Member
Join Date: Jun 2006
Location: Cornwall
Posts: 2,714
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he's typing........
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#836 |
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Forum Member
Join Date: Sep 2011
Location: 🇬🇧
Posts: 60,766
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Quote:
Just now on live chat. I said I wanted to cancel, he offered 20% I said no so he cancelled and said it will go off tomorrow or maybe midnight!
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#837 |
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Forum Member
Join Date: Jun 2006
Location: Cornwall
Posts: 2,714
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phew it's fixed, going off on the 3rd October now.
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#838 |
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Forum Member
Join Date: Jun 2006
Location: Cornwall
Posts: 2,714
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Quote:
It can't be cut off tomorrow as you have paid in advance so you still have another months service. Call cancellations and speak to them because those Live Chat guys in India don't have a clue what they are talking about most of the time.
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#839 |
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Join Date: Sep 2011
Location: 🇬🇧
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Quote:
I've done it now. Do you think I should still ring to make sure?
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#840 |
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Forum Member
Join Date: Jun 2006
Location: Cornwall
Posts: 2,714
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Quote:
Yes because those guys in India are rubbish on Live Chat. If it's going off on 3rd October than that gives you almost a month to get a better deal.
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#841 |
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Forum Member
Join Date: Mar 2005
Location: Wrexham
Posts: 12,102
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Quote:
Just now on live chat. I said I wanted to cancel, he offered 20% I said no so he cancelled and said it will go off tomorrow or maybe midnight!
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I just accepted a paltry 15% off and £3 off multiscreen and I'm not happy. Been with sky donkeys years. I'm in the cooling off period. Would it be worth calling and cancelling? What should I do cancel and wait for an offer?
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#842 |
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Forum Member
Join Date: Jun 2006
Location: Cornwall
Posts: 2,714
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Where will I see offers and how long do they take to come in? I see the offers section in sky but it's just the usual offers for new customers or to sign up a friend. Will an offer pop up in that section?
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#843 |
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Forum Member
Join Date: Jun 2006
Location: Cornwall
Posts: 2,714
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Quote:
You said this morning you accepted an offer, and was in the cooling off period, so i presumed you had cancelled previously to get that deal
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#844 |
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Forum Member
Join Date: Jun 2006
Location: Cornwall
Posts: 2,714
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All canceled for 3rd October. Finished chat. This is the first time I've ever cancelled my sky tv ever. Hoping for a half decent offer.
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#845 |
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Forum Member
Join Date: Mar 2006
Posts: 209
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deleated
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#846 |
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Forum Member
Join Date: Jun 2006
Location: Cornwall
Posts: 2,714
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I agreed originally without cancelleing but staying in contract for another 12 months to £3 off multiscreen and £5.70 off sky tv.
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#847 |
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Forum Member
Join Date: Mar 2005
Location: Wrexham
Posts: 12,102
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Quote:
Where will I see offers and how long do they take to come in? I see the offers section in sky but it's just the usual offers for new customers or to sign up a friend. Will an offer pop up in that section?
You can try it online with MySky, through the phone Sky Service App, and on your box (as all 3 often have different offers on them), and usually shows up instantly. To check you have cancelled properly, look at bills, and future bills, which should show a final bill in there, to prove the cancellation has gone trough. |
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#848 |
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Forum Member
Join Date: Jun 2006
Location: Cornwall
Posts: 2,714
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Quote:
As soon as you log into your account, it should have a message with an offer on the main screen (it will not be in the offers section).
You can try it online with MySky, through the phone Sky Service App, and on your box (as all 3 often have different offers on them), and usually shows up instantly. To check you have cancelled properly, look at bills, and future bills, which should show a final bill in there, to prove the cancellation has gone trough. |
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#849 |
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Forum Member
Join Date: Jun 2006
Location: Cornwall
Posts: 2,714
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There is a half price box set offer is that it? That was there before.
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#850 |
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Forum Member
Join Date: Jun 2006
Location: Cornwall
Posts: 2,714
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Quote:
As soon as you log into your account, it should have a message with an offer on the main screen (it will not be in the offers section).
You can try it online with MySky, through the phone Sky Service App, and on your box (as all 3 often have different offers on them), and usually shows up instantly. To check you have cancelled properly, look at bills, and future bills, which should show a final bill in there, to prove the cancellation has gone trough. |
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