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Sky Not Doing Deals Anymore? |
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#1026 |
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Join Date: Sep 2011
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Quote:
You would, as you didn't have multiroom, AdamMJones_ did say:
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#1027 |
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Join Date: Sep 2011
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Quote:
I was going by the Sky t&c's as follows. Note existing customers. The final bit says it's £199 if you don't take multiscreen. Obviously some people have got this cheaper then.
Installation: Engineer set-up required. Standard installation: New Sky TV customers: Sky Q 1TB box: £15 with or without a Sky Q Multiscreen subscription; Sky Q 2TB box with a Sky Q Multiscreen subscription: £60; Sky Q 2TB box without a Sky Q Multiscreen subscription: £199. Existing customers taking a Sky Q Multiscreen subscription: Sky Q 1TB box: up to £49; Sky Q 2TB box: up to £99. Prices discounted to £15 for Sky Q 1TB box or £60 for Sky Q 2TB for existing customers without a current Sky+ Multiscreen subscription. Existing Sky+ customers wishing to upgrade to Sky Q 1TB box or Sky Q 2TB box without taking a Sky Q Multiscreen subscription: £199 standard set-up, |
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#1028 |
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Join Date: Mar 2005
Location: Wrexham
Posts: 12,102
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Quote:
But it's not £99 now regardless of having multiroom already or not. It's £30 per box installation fee.
Yes, you can phone and get a better deal, but we are talking about standard prices, not special prices. |
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#1029 |
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Join Date: Sep 2011
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No, £30 is only for customers without multiroom already (I know, they wanted to charge me £199).
Yes, you can phone and get a better deal, but we are talking about standard prices, not special prices. |
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#1030 |
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Join Date: May 2008
Location: Sheffield
Posts: 2,219
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Quote:
I wonder if Sky will also update their general rejoin offer soon to reflect the new Sky Q entry point. I currently have 60% of everything available, but I guess this requires using my existing box.
Has anyone tried phoning to get the offer, but then saying you no longer have the original box. I wonder if they'd offer the Sky Q with the 60% also. Greed, I know! Anyway, now I've cancelled Virgin (because of the pathetic slow internet speeds at peak times on their "superfast" broadband) and was looking to go back to Sky. Because that sports offer I took up expired in May I'm not classed as a new customer, and I was attracted by the £32 complete bundle offer for returning customers who have left in the last 12 months. However, I'd need a new box / remote / viewing card for this for which they quoted me £250 to provide and install a new Sky+HD box which is a lot of cash up front and pretty much negates the savings made with the £32 offer. Do you think if I ask them they might do a better deal with that £32 bundle and a Sky Q box? Or even an older HD box, I'm not fussy! They weren't budging on the live webchat, would they probably be more forgiving if I speak to them? I really can't afford the £250 upfront, and it'd need an engineer install rather than just connecting it myself because the wiring came out when Virgin was installed. |
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#1031 |
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Join Date: Sep 2011
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Quote:
I'm in this situation, sort of. Basically I cancelled Sky after being a 14 year customer about 18 months ago and joined Virgin, but just after that Sky offered me a good deal on Sky Sports only which I took up for a year until May 2016 - however I'd sold my Sky HD box but it was fine as I was able to watch it via Sky Go.
Anyway, now I've cancelled Virgin (because of the pathetic slow internet speeds at peak times on their "superfast" broadband) and was looking to go back to Sky. Because that sports offer I took up expired in May I'm not classed as a new customer, and I was attracted by the £32 complete bundle offer for returning customers who have left in the last 12 months. However, I'd need a new box / remote / viewing card for this for which they quoted me £250 to provide and install a new Sky+HD box which is a lot of cash up front and pretty much negates the savings made with the £32 offer. Do you think if I ask them they might do a better deal with that £32 bundle and a Sky Q box? Or even an older HD box, I'm not fussy! They weren't budging on the live webchat, would they probably be more forgiving if I speak to them? I really can't afford the £250 upfront, and it'd need an engineer install rather than just connecting it myself because the wiring came out when Virgin was installed. |
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#1032 |
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Forum Member
Join Date: May 2001
Posts: 418
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Quote:
I'm in this situation, sort of. Basically I cancelled Sky after being a 14 year customer about 18 months ago and joined Virgin, but just after that Sky offered me a good deal on Sky Sports only which I took up for a year until May 2016 - however I'd sold my Sky HD box but it was fine as I was able to watch it via Sky Go.
Anyway, now I've cancelled Virgin (because of the pathetic slow internet speeds at peak times on their "superfast" broadband) and was looking to go back to Sky. Because that sports offer I took up expired in May I'm not classed as a new customer, and I was attracted by the £32 complete bundle offer for returning customers who have left in the last 12 months. However, I'd need a new box / remote / viewing card for this for which they quoted me £250 to provide and install a new Sky+HD box which is a lot of cash up front and pretty much negates the savings made with the £32 offer. Do you think if I ask them they might do a better deal with that £32 bundle and a Sky Q box? Or even an older HD box, I'm not fussy! They weren't budging on the live webchat, would they probably be more forgiving if I speak to them? I really can't afford the £250 upfront, and it'd need an engineer install rather than just connecting it myself because the wiring came out when Virgin was installed. So, probably best to phone, mention the 60% offer you have in your online account and also mention about migrating to SkyQ, then I guess they will offer you the prices. Tell us how you get on anyhow, if you do. |
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#1033 |
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Forum Member
Join Date: Jun 2000
Location: Berkshire, UK
Posts: 279
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Quote:
I'm in this situation, sort of. Basically I cancelled Sky after being a 14 year customer about 18 months ago and joined Virgin, but just after that Sky offered me a good deal on Sky Sports only which I took up for a year until May 2016 - however I'd sold my Sky HD box but it was fine as I was able to watch it via Sky Go.
Anyway, now I've cancelled Virgin (because of the pathetic slow internet speeds at peak times on their "superfast" broadband) and was looking to go back to Sky. Because that sports offer I took up expired in May I'm not classed as a new customer, and I was attracted by the £32 complete bundle offer for returning customers who have left in the last 12 months. However, I'd need a new box / remote / viewing card for this for which they quoted me £250 to provide and install a new Sky+HD box which is a lot of cash up front and pretty much negates the savings made with the £32 offer. Do you think if I ask them they might do a better deal with that £32 bundle and a Sky Q box? Or even an older HD box, I'm not fussy! They weren't budging on the live webchat, would they probably be more forgiving if I speak to them? I really can't afford the £250 upfront, and it'd need an engineer install rather than just connecting it myself because the wiring came out when Virgin was installed. You can marry the new card to the box yourself using the mySky page. |
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#1034 |
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Forum Member
Join Date: Aug 2011
Posts: 12
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After reading a few of the forums and doing as much research on the new Q boxes I was quite pleased with what i was reading about it, until I called them up to see what deals they would offer and to my surprise they offered NONE not one...😕 as I'm an existing customer who very rarely if ever calls them up to try get a discount on packages mainly due to being busy and couldn't be bothered with waiting on hold. So tonight I decided to give it a go and the lady I spoke to was nice but sturdy voiced you can always tell when your barking up the wrong tree when you hear a commanding type voice and I wasn't wrong. I currently have sky+hd and multi room and all in, the package comes to something like £70 pm and I asked what could be done for upgrading I was told that installation cost for both boxes would be a combined total of £198 and package price would also stay the same I asked why new customers were only paying £30 installation she says, because that was a new customer only offer 🙄 What I initially was after was a cheaper price on install plus a minimal drop in price on my current package so now I'm thinking to claw back ££ on some promos offers existing customers are given no leeway deal wise, which is a shame really. Anyone had any good deals on upgrading ?
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#1035 |
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Join Date: Sep 2011
Location: 🇬🇧
Posts: 60,766
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Quote:
After reading a few of the forums and doing as much research on the new Q boxes I was quite pleased with what i was reading about it, until I called them up to see what deals they would offer and to my surprise they offered NONE not one...😕 as I'm an existing customer who very rarely if ever calls them up to try get a discount on packages mainly due to being busy and couldn't be bothered with waiting on hold. So tonight I decided to give it a go and the lady I spoke to was nice but sturdy voiced you can always tell when your barking up the wrong tree when you hear a commanding type voice and I wasn't wrong. I currently have sky+hd and multi room and all in, the package comes to something like £70 pm and I asked what could be done for upgrading I was told that installation cost for both boxes would be a combined total of £198 and package price would also stay the same I asked why new customers were only paying £30 installation she says, because that was a new customer only offer 🙄 What I initially was after was a cheaper price on install plus a minimal drop in price on my current package so now I'm thinking to claw back ££ on some promos offers existing customers are given no leeway deal wise, which is a shame really. Anyone had any good deals on upgrading ?
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#1036 |
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Join Date: Aug 2011
Posts: 12
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Quote:
Originally Posted by anyonefortennis;84222f933
Are you on a 12 month contract or rolling contract?
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#1037 |
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Join Date: Sep 2011
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Haven't been in contract for about three years.
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#1038 |
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Join Date: Jul 2007
Posts: 10,877
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I'm looking at Sky Q at the moment but am halfway through a "25% off when you re-contract for 12 months" offer on my TV subscription. If I switch to Sky Q, does the discount remain?
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#1039 |
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Join Date: Sep 2011
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Quote:
I'm looking at Sky Q at the moment but am halfway through a "25% off when you re-contract for 12 months" offer on my TV subscription. If I switch to Sky Q, does the discount remain?
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#1040 |
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Join Date: Jan 2001
Location: Worcestershire
Posts: 2,535
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Quote:
Then just give them notice to quit and your offers will come flooding in. 50% off any TV package at first then 60% plus maybe £100 credit which you can carry forward now to Sky Q.
![]() I would decide what price you are looking for & take it when offered as offers appear to go down & well as up
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#1041 |
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Join Date: Sep 2011
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My first offer was 60% which then went down to 50% after a week so I may of missed out. I have just under 2 weeks left so hoping for a new offer.
![]() I would decide what price you are looking for & take it when offered as offers appear to go down & well as up ![]() |
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#1042 |
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Join Date: Oct 2016
Posts: 19
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I'm now 9 days from cut off - last conversation with CS was "50% off for 10 months with no contract". Told that they can't do any better in terms of discount and no cash credits now available.
Yesterday got an email - but exactly the same offer - now looking extremely likely that I'm going to have to wait until after it all goes off ![]() @gillw -the consensus seems to be that the 60% off deals vanished with the "launch" of SkyQ as the only new customer option. |
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#1043 |
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Join Date: Mar 2005
Location: Wrexham
Posts: 12,102
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Quote:
I'm now 9 days from cut off - last conversation with CS was "50% off for 10 months with no contract". Told that they can't do any better in terms of discount and no cash credits now available.
Yesterday got an email - but exactly the same offer - now looking extremely likely that I'm going to have to wait until after it all goes off ![]() @gillw -the consensus seems to be that the 60% off deals vanished with the "launch" of SkyQ as the only new customer option. Also, the Sky Service App on your phone, or on the Sky+HD box can often show different deals, have you tried them also? |
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#1044 |
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Join Date: May 2007
Posts: 376
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Or even if the offer you want is not showing on any of those just start a live chat and say you are responding to take up an offer of (for example, 50% off for 12 months) that you saw on interactive services (and keep it as vague as that). They may well give it to you.
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#1045 |
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Join Date: Sep 2011
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Posts: 60,766
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Quote:
Or even if the offer you want is not showing on any of those just start a live chat and say you are responding to take up an offer of (for example, 50% off for 12 months) that you saw on interactive services (and keep it as vague as that). They may well give it to you.
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#1046 |
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Join Date: May 2010
Posts: 3
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Quote:
Or a 60% offer plus credit even. They send so many different offers out all the time by letter, email and online it's hard for them to keep track.
Went on the sky chat straight away to ask about taking my 60% off (to try my luck) offer from sky. They asked did I get the offer via email? I said yes. They put me through to the win back team to process my offer! So i'm getting sky box sets plus HD, Sky Sports HD/Cinema all for £32.50. Normally £80. Result! Also enquired about sky q and they said I can get it for no extra charge monthly but have to pay a £15 one off charge. But they disconnected due to a fire alarm Is the sky Q deal legit? £15 one off fee for sky q?
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#1047 |
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Join Date: Sep 2011
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I cancelled my sky yesterday after declining their 20% off offer then received a 50% off sky tv instantly on the sky service app.
Went on the sky chat straight away to ask about taking my 60% off (to try my luck) offer from sky. They asked did I get the offer via email? I said yes. They put me through to the win back team to process my offer! So i'm getting sky box sets plus HD, Sky Sports HD/Cinema all for £32.50. Normally £80. Result! Also enquired about sky q and they said I can get it for no extra charge monthly but have to pay a £15 one off charge. But they disconnected due to a fire alarm Is the sky Q deal legit? £15 one off fee for sky q? |
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#1048 |
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Join Date: May 2010
Posts: 3
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Quote:
Maybe it is now. The offers keep changing all the time. It's hard to keep track. I was charged £30 per box a couple of weeks ago but now that Sky Q is the standard box, they are trying to push it by offering even better deals now than I got. Did you say you were offered £100 credit also? Just call them back and say you were offered that one off £15 charge but they ended the call due to the fire alarm going off before you were able to go ahead with the offer and they will probably honour it.
Currently waiting in the queue to speak to a sky expert about the £15 one off offer for Sky q |
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#1049 |
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Join Date: Sep 2011
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no I didn't get any credit with the offer. I asked about any credit offers and they said they didn't have any at that time. I was happy enough with 60% off offer for 12 months.
Currently waiting in the queue to speak to a sky expert about the £15 one off offer for Sky q |
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#1050 |
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Join Date: Aug 2014
Posts: 847
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I left Sky in August, before the end of September I had a come back to sky offer of 60% and £75 credit, now that has reverted back to just 60%.
I was planning to accept it some time soon but came across all these offers for SkyQ, I'm going to get a 4ktv in Nov and move my current one to the next room. I've read some random offers on a few other discussion forums (sky discussions, MSE etc) and a person got the Sky Q 1TB, with a mini box for £32 pm (complete bundle sports/movies) and £30 one off installation , can anyone here confirm that this is legit? To be honest if the offer was over £40 I probably wouldnt take it but this offer I would bite their hand off. I need to know what is possible before I try to haggle, thanks for any info. |
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Is the sky Q deal legit? £15 one off fee for sky q?