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Sky Not Doing Deals Anymore?


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Old 27-10-2016, 16:07
Bannsider
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Thanks for the very useful replies. I will know better next time.
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Old 27-10-2016, 19:14
ArtfulDodger81
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Tried live chat but it's impossible to get through to someone as it's always busy. Called up instead but was told my 60% would not be rolled over if I got a sky q box, but it still applies if I use my current hd box, said no thanks and ended the call. Was hoping for a call back but no luck

FYI
My offers page is still showing 60% so that offer has not expired
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Old 27-10-2016, 19:17
anyonefortennis
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Tried live chat but it's impossible to get through to someone as it's always busy. Called up instead but was told my 60% would not be rolled over if I got a sky q box, but it still applies if I use my current hd box, said no thanks and ended the call. Was hoping for a call back but no luck

FYI
My offers page is still showing 60% so that offer has not expired
Whoever told you that is wrong. Your 60% definitely rolls over to Sky Q.
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Old 27-10-2016, 19:26
Resonance
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Whoever told you that is wrong. Your 60% definitely rolls over to Sky Q.
Yes, I'm about 6 months into a 60% off offer. I went through the Sky Q upgrade process online, only as far as it itemises the costs and the discounts were all listed. I didn't pull the trigger. If I do I'll get another discount in 6 months time and then upgrade to Sky Q. Otherwise I'd end up in contract paying full price.
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Old 27-10-2016, 19:52
ArtfulDodger81
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Whoever told you that is wrong. Your 60% definitely rolls over to Sky Q.
Seems to be luck of the draw on who you get when you call, I'd probably wait for the win back team to call
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Old 27-10-2016, 19:55
anyonefortennis
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Seems to be luck of the draw on who you get when you call, I'd probably wait for the win back team to call
True. I was told twice that the 60% didn't carry over to Sky Q then the 3rd person said it does now. Best to call or go on Live Chat early in the morning if you can.
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Old 30-10-2016, 01:05
samantha_vine
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if your out of contract with sky can you get sky in the same address but with a different name?
basically i want a new sky box but sky are only willing to offer me an engineers visit.
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Old 30-10-2016, 09:02
anyonefortennis
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if your out of contract with sky can you get sky in the same address but with a different name?
basically i want a new sky box but sky are only willing to offer me an engineers visit.
Depends how long out of contract you are. CPW told me 3 months but Sky told me 6 months.
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Old 30-10-2016, 16:29
samantha_vine
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Depends how long out of contract you are. CPW told me 3 months but Sky told me 6 months.
I'm talking different name not the same name?
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Old 30-10-2016, 16:38
anyonefortennis
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I'm talking different name not the same name?
I know. But you still need to be out of contract for a certain period of time before they allow you to open a new account under a different name at the same address.
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Old 30-10-2016, 20:57
samantha_vine
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I know. But you still need to be out of contract for a certain period of time before they allow you to open a new account under a different name at the same address.
Ohhhhhhhh
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Old 31-10-2016, 15:16
beachbabe0
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Just to update on my previous enquiry - I received an offer on friday - a'a spooktacular TV offer' - giving me 60% on a rolling contract, when I contacted on chat I asked about credit to account and was immediately given £50. Happy with this I rejoined - original with sports and cinema for £22.40. With the £50 credit and credit from overpayment of my old account I don't pay anything til February. Happy days. Thanks guys
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Old 31-10-2016, 15:19
Zachriel
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I spoke with the Win Back Team last week and they best they could offer was 50% off my package (including HD) for 12 months. I took this.

They advised the 60% offers had ended.
I'm new to the forum and ended up here after googling Sky retention offers.

I previously only saw the 50% off offer after cancelling and had decided to go with that. Logged onto chat yesterday morning and decided I'd just tell them I had been offered 60% via email. So I just opened the conversation with.

"Hi, I recently cancelled Sky and have just recieved an email offering me 60% off my TV for 12 months. I would like to take that deal please."

To which they responded:

"Yes, we can see that deal noted on your account and can apply it now for you."

Not sure if it was because I was actually about to recieve an email with that offer, either way it worked
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Old 31-10-2016, 15:40
colin25
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Should we rename thread, "sky doing deals"
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Old 31-10-2016, 15:58
aurichie
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Should we rename thread, "sky doing deals"
Nope.

They are scaling back discounts and it's going to get ever more difficult to get discounts in the next year or two. So the thread title asking the question remains valid.
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Old 31-10-2016, 16:05
jonmorris
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Just to update on my previous enquiry - I received an offer on friday - a'a spooktacular TV offer' - giving me 60% on a rolling contract, when I contacted on chat I asked about credit to account and was immediately given £50. Happy with this I rejoined - original with sports and cinema for £22.40. With the £50 credit and credit from overpayment of my old account I don't pay anything til February. Happy days. Thanks guys
I got that. The small print still says 12 months minimum term, which is silly.

I'm getting more offers all the time now. Seems Sky must have changed its mind of late, perhaps wishing to counter a growing number of people leaving - or threatening to leave.
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Old 31-10-2016, 16:26
colin25
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Nope.

They are scaling back discounts and it's going to get ever more difficult to get discounts in the next year or two. So the thread title asking the question remains valid.
Strictly speaking it is wrong. they are doing deals, quite happily.

Unless you change it to.."maybe sky won't do deals in future", then your premise has no basis.
I am a current customer, that was happy to accept 50% off, to continue with sky.
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Old 31-10-2016, 19:08
aurichie
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Strictly speaking it is wrong. they are doing deals, quite happily.

Unless you change it to.."maybe sky won't do deals in future", then your premise has no basis.
I am a current customer, that was happy to accept 50% off, to continue with sky.
Some people can easily get discounts, others cannot, so the thread title is a valid question for those who cannot easily obtain discounts.
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Old 31-10-2016, 20:18
colin25
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Some people can easily get discounts, others cannot, so the thread title is a valid question for those who cannot easily obtain discounts.
lol..maybe it should be.."everyone can get deals but me"
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Old 01-11-2016, 08:15
sodafountain
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Some people can easily get discounts, others cannot, so the thread title is a valid question for those who cannot easily obtain discounts.
The OP asked the question, as they were told that Sky were no longer doing deals, and just cancelled him.

This thread proves that is wrong, Sky are still doing deals, and i expect the OP has probably even had an offer since he cancelled.

So while the question might be a valid question, so is the answer, Yes, Sky are still doing deals (available to EVERYONE).
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Old 01-11-2016, 21:43
Dave_Edwards2
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Got an "Autumn special" deal to rejoin after ~ 2 days off -60% discount on everything for 12 months (inc HD pack) on a rolling 31 day contract which actually brought my sub down below last year's deal.
HOWEVER, wouldn't budge on a further cash credit -I suspect that I would have had to be switched off for at least a couple of weeks to get cash as well
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Old 02-11-2016, 14:33
seasidedaz
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Some people can easily get discounts, others cannot, so the thread title is a valid question for those who cannot easily obtain discounts.
left sky a month now and so far nothing,no call's,email,post, not missing it now. so some people can get discount's and other's not.
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Old 02-11-2016, 15:15
jonmorris
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Are you opted in for marketing contact? If you didn't give permission for contact, you'll get nothing.
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Old 02-11-2016, 15:22
sodafountain
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left sky a month now and so far nothing,no call's,email,post, not missing it now. so some people can get discount's and other's not.
If you opted out of marketing contact, then they cannot contact you.

Also, have you logged into My Sky, usually the first thing you'll see, if you have cancelled - or are in the cancellation period - is a message saying they are sorry to see you go, and an offer of at least 50% off.
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Old 02-11-2016, 20:49
seasidedaz
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If you opted out of marketing contact, then they cannot contact you.

Also, have you logged into My Sky, usually the first thing you'll see, if you have cancelled - or are in the cancellation period - is a message saying they are sorry to see you go, and an offer of at least 50% off.
Thank you for that bit of info yes i have the marketing information with them,but i'm no longer interested after there last conversation.not missing sky like i said. maybe return in 12 month's now.
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