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EE 2G/3G/4G Discussion Thread (Part 2)
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nickgold
20-10-2016
Originally Posted by jonmorris:
“Had an interesting chat with someone I know at EE, albeit not with great news regarding VoLTE.

Firstly, it seems Huawei can't get VoLTE working with EE's set up - although they are being pressured to find a solution for the 6P, P9 and others.

As I mentioned before, Huawei IS testing VoLTE in some markets/some networks, but having issues. EE won't accept a roll out until it is working properly, so that means no VoLTE for the foreseeable future - but it isn't forgotten.

Indeed, EE is pressuring all the manufacturers to add support which is why we're seeing phones getting support natively now, not needing an EE-supplied model. That's intentional.

The Nexus 5X apparently is working, and of course both Pixel phones are supported.

I am therefore slowly starting to realise that I may have to just get a Pixel XL if I want to finally get a phone that supports VoLTE perfectly and is Cat 9 capable.”

I would have thought that with a Huawei RAN there should be no compatibility issues.
jonmorris
20-10-2016
Originally Posted by nickgold:
“I would have thought that with a Huawei RAN there should be no compatibility issues.”

But sadly there is, and Huawei is being told to step up the pace to fix things.

The 5X works but the 6P doesn't.
Ed3925
20-10-2016
Originally Posted by jonmorris:
“But sadly there is, and Huawei is being told to step up the pace to fix things.

The 5X works but the 6P doesn't.”

Thanks for the information Jon.

The EE 4g calling help page doesn't seem to be up to date. Do you know of any other phones which can currently use EE VoLTE which aren't listed on the official page?

Any information on where they are up to with other Samsung phones apart from the S7/Edge?

Thanks.
Synthetic42
20-10-2016
Originally Posted by Ed3925:
“Thanks for the information Jon.

The EE 4g calling help page doesn't seem to be up to date. Do you know of any other phones which can currently use EE VoLTE which aren't listed on the official page?

Any information on where they are up to with other Samsung phones apart from the S7/Edge?

Thanks.”

OnePlus 3 VoLTE works on EE, on the latest community build
Ed3925
20-10-2016
Originally Posted by Synthetic42:
“OnePlus 3 VoLTE works on EE, on the latest community build”

Thanks.

Seems like an unlikely phone to be supported. I really think they need to sort out support for a wide range of Samsung phones ASAP, just because they're so widely used.
jonmorris
20-10-2016
My understanding is that EE (and I assume other carriers) are putting pressure on all manufacturers to sort out their VoLTE implementations, and we're seeing it happening.

Huawei is working on it now, starting with various trial ROMs on the P9 for some markets. I expect that once they crack it, all their phones for a while will get updates.

OnePlus seems to have done it. HTC has. LG has. Samsung has (as in they're putting in support natively, so it doesn't need you seeking out an EE specific ROM).

I expect OnePlus did it because it's maybe more nimble as a relatively small player, or perhaps that it wants to have its phones ranged by EE in the future - and knows it would now be a requirement. No VoLTE support, no sale.

I now believe that with this extra knowledge, it could give another explanation of why 800 is still not switched on. If EE goes big on 800, as I think it will because it will be gamechanging in terms of coverage, it needs most phones to work. And EE isn't a small time player, so probably has a fair amount of clout.
packages
20-10-2016
Originally Posted by jonmorris:
“My understanding is that EE (and I assume other carriers) are putting pressure on all manufacturers to sort out their VoLTE implementations, and we're seeing it happening.

Huawei is working on it now, starting with various trial ROMs on the P9 for some markets. I expect that once they crack it, all their phones for a while will get updates.

OnePlus seems to have done it. HTC has. LG has. Samsung has (as in they're putting in support natively, so it doesn't need you seeking out an EE specific ROM).

I expect OnePlus did it because it's maybe more nimble as a relatively small player, or perhaps that it wants to have its phones ranged by EE in the future - and knows it would now be a requirement. No VoLTE support, no sale.

I now believe that with this extra knowledge, it could give another explanation of why 800 is still not switched on. If EE goes big on 800, as I think it will because it will be gamechanging in terms of coverage, it needs most phones to work. And EE isn't a small time player, so probably has a fair amount of clout.”

Is EE putting pressure on manufacturers older models which can support volte (say from models a couple of years old) or just the ones now being released.

I would guess (or it should be) that all phones released on EE must now be VoLTE active out of the box.
DevonBloke
20-10-2016
I would say the only reason 800 is not powered up is because it's not ready. Not because there aren't enough VoLTE handsets.
Indeed it would probably be better in terms of testing to initially have fewer VoLTE handsets when they turn up the 800 volume.
jonmorris
20-10-2016
During the testing, it made sense to stick to one manufacturer. Apparently IMS stacks vary from phone to phone and manufacturers want to keep their own, so it means no Android phone is the same. It's why it is so messy, and why we didn't get a simple OTA solution even though Android itself supports it. It needs extra content on the phone that doesn't exist a lot of the time.

800 being weak or low priority is so it can be tested, which also makes sense.

What I'd love to know, but don't and can't find out, is a launch date. My guess is 2017 now, as all the marketing up to Christmas will be on other things.
Broken Hope
20-10-2016
My brother's Pixel direct from Google can't enable VoLTE

http://i.imgur.com/hjt9R9G.jpg
Ed3925
20-10-2016
Originally Posted by Broken Hope:
“My brother's Pixel direct from Google can't enable VoLTE

http://i.imgur.com/hjt9R9G.jpg”

EE's VoLTE doesn't require you to enable anything on other compatible android phones, it just works (if you have the correct ROM).

On my Samsung, the 'Enable VoLTE' switch disappears entirely when an EE SIM is used, but VoLTE still works. The switch only appears for use on Three UK.

Does the phone stay on 4g during calls? Or drop back?
Broken Hope
20-10-2016
Originally Posted by Ed3925:
“EE's VoLTE doesn't require you to enable anything on other compatible android phones, it just works (if you have the correct ROM).

On my Samsung, the 'Enable VoLTE' switch disappears entirely when an EE SIM is used, but VoLTE still works. The switch only appears for use on Three UK.

Does the phone stay on 4g during calls? Or drop back?”

VoLTE is apparently working, I just assumed that setting was VoLTE as it seems to suggest that.
Gigabit
20-10-2016
But that switch is turned on, you're just not able to disable it. And I don't see why you would want to.
georgi_prodanov
20-10-2016
Anyone has tried the new EE MAX Plans with roaming if the speeds are good abroad? Is there any caps on roaming speed?
beans0ntoast
20-10-2016
Originally Posted by packages:
“This is my mast: https://www.google.co.uk/maps/@51.85...7i13312!8i6656

The base is completely overgrown now. Still transmits Orange GPRS on 33 but transmits 3G on 30 (although it shouldn't bother as you're lucky to get 0.1m/bits out of it).

Still waiting for 4G upgrade (hopefully they change the panels as they are really old). No planning application for it though so it's still going to be a while ”

Hmm, maybe MBNL have upgraded the 3G before EE have upgraded the 2G to code 30 (and added 4G)? I believe that can sometimes happen.
As for the 0.1Mbit/s speeds, it looks to be in the middle of a daisy chain of microwaved masts (I can see 2 microwave links from that Maps link) so that's likely the problem. Either that, or some other backhaul problem.

As for the panels, some older panels are perfectly fine transmitting 4G as well - particularly if they are dual band panels, so they can have 2G/4G in one input and 3G in the other.

Originally Posted by jchamier:
“they will need to deliver new/additional white cabinets, and maybe even swap the pole, it looks like a replica telegraph pole today. If only G18 then EE could upgrade it to G18 & L18 and then a while later add U21 - that has been seen elsewhere.

A mast near a friend of mine which on Streetview shows two identical green cabinets with Orange on, has had one of the cabinets removed and replaced by two small white/silver cabinets. It was EE G18/U21 and is now EE G18/U21/L18. (I assume Three are on the mast but can't test). It was only EE (former Tmobile) code for a long time despite the Orange Personal Communications Ltd name/address stickers on the cabinets.

The right most green cabinet has gone, replaced by the two white.
https://goo.gl/maps/UYC8gLwGaED2

viz from last Sat:
http://imgur.com/a/9UIKf

No change to the antenna section at all, its in the trees above and very 'aged' and looks almost mouldy!


Town, borough, or district council website, planning section usually.”

Doubt they'll swap the pole as there have been some other planning applications posted on this thread (albeit of other sites) stating that the mast and panels (in the fake telegraph bit) would be unaffected. They might do though, I don't know because I can't find the planning application for this mast.

It's currently on Orange (code 33) GPRS, and provides decent coverage towards Higham Ferrers and also reasonable coverage towards Chelveston (though Chelveston is in a bit of a dip, so signals are a bit weak, though CTIL 900MHz is better). Haven't tested the speed as it's GPRS (so 30kbit/s maximum) but it's likely copper backhaul anyway, so something would need to be done to get the backhaul 4G ready.

Some replica telegraph poles have had GL18/U21 but some (certainly from what I've read on here) are GL18 only, which was why I was asking (wondering if it will just have GL18, or whether it will have U21 as well).

I'll update you as and when I discover any more changes.

P.S. Looking on Google maps, I have noted that there was one green cabinet at the mast in December 2009 - however, when the mast was having works done to it in July 2016, there were (and still are) 4 green cabinets, one of which being a stacked cabinet (two compartments, one above the other). I'm going to try and see if I can identify them from Pedro's website but from the amount of cabs it might get 3G and 4G?
_m
20-10-2016
Originally Posted by beans0ntoast:
“P.S. Looking on Google maps, I have noted that there was one green cabinet at the mast in December 2009 - however, when the mast was having works done to it in July 2016, there were (and still are) 4 green cabinets, one of which being a stacked cabinet (two compartments, one above the other). I'm going to try and see if I can identify them from Pedro's website but from the amount of cabs it might get 3G and 4G?”

The single cabinet is an old Orange 2G cab so may well disappear soon. The two cabinets to the left of that are the new cabinets which will/can carry 2G/3G/4G (same as seen on this recently upgraded site). The cabinet to the right of the pole looks like power delivery to me.
_m
20-10-2016
Originally Posted by beans0ntoast:
“Hmm, maybe MBNL have upgraded the 3G before EE have upgraded the 2G to code 30 (and added 4G)? I believe that can sometimes happen.
As for the 0.1Mbit/s speeds, it looks to be in the middle of a daisy chain of microwaved masts (I can see 2 microwave links from that Maps link) so that's likely the problem. Either that, or some other backhaul problem.”

Some sites have 3G/4G on code 30 but 2G on 33 because H3G still need 2G fallback in the area so the site could have been recoloured to code 30 but is waiting on new BTS kit to allow for 4G and modern MBNL 3G. On the other hand, the new BTS equipment could be in place but there could be a backhaul problem holding up the switch on of 4G and increase in 3G speed.
packages
21-10-2016
New phones added to 4G Calling Help page:

Samsung S7 Edge (EE Direct Source Only)
Google Pixel, Pixel XL
Blackberry Priv DTEK50
LG G5 SE, X Cam (EE Direct Source Only)
Ed3925
21-10-2016
Originally Posted by packages:
“New phones added to 4G Calling Help page:

Samsung S7 Edge (EE Direct Source Only)
Google Pixel, Pixel XL
Blackberry Priv DTEK50
LG G5 SE, X Cam (EE Direct Source Only)”

Thanks for update.

EE VoLTE has been working on my S7 Edge for a while. Apparently, EE chose not to add the Edge to the help page immediately because some people reported it wasn't working. This could be resolved by doing a backup and factory reset after installing the software update, but they wanted the problem to be sorted before adding it to the official list.
Caspa_The_Ghost
21-10-2016
Working well on the Pixel XL, tested WC handover also and all good... I'm a happy camper...
plymouthbloke1974
21-10-2016
One thing I didn't realise with the Pixel until today was that it will automatically remove the network lock after 2 years... if only Apple did that too...
Everything Goes
22-10-2016
Originally Posted by plymouthbloke1974:
“One thing I didn't realise with the Pixel until today was that it will automatically remove the network lock after 2 years... if only Apple did that too...”

I wonder if you can put the clock 2 years ahead and it will be magically unlocked. Worth a try.....
jo_m1
22-10-2016
Originally Posted by plymouthbloke1974:
“One thing I didn't realise with the Pixel until today was that it will automatically remove the network lock after 2 years... if only Apple did that too...”

Aren't most iPhones sold unlocked today ?
Everything Goes
22-10-2016
Originally Posted by jo_m1:
“Aren't most iPhones sold unlocked today ?”

EE, Vodafone, O2 and Carphone Warehouse still sell locked (autolock) iPhones.
jchamier
22-10-2016
Originally Posted by jo_m1:
“Aren't most iPhones sold unlocked today ?”

No.

Only unlocked if you don't buy on a price plan - e.g. direct from Apple store or www.apple.com

The networks WANT the phones locked, Apple (and Google, Samsung etc) give the networks the tools to do this.
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