EE 2G/3G/4G Discussion Thread (Part 2)

beans0ntoast · 22-10-2016, 20:14

A quick question...

Has anyone recently been up near the A1/A47 junction at Wansford to see if that old T-Mobile 2G mast has been upgraded? (Three have their mast further up the A1.)

Reason why I am asking is that 3G has not improved, so I shoved my phone to 4G mode and got a strength of 62% - so has this mast been upgraded to 2G/4G or is it still T-Mob 2G?

matty1000kk · 22-10-2016, 20:16

Currently up in the peak district. 800 4G in a few places but sometimes only available if i force 4G only. Perhaps the priority is set lower than 3G while it is in testing? Speeds are perfectly acceptable as well http://www.speedtest.net/my-result/a/2320647364

Gigabit · 22-10-2016, 20:27

I wonder if custom ROMs like CyanogenMod could be made to support EE VoLTE as OnePlus has done with their ROM?

d123 · 22-10-2016, 22:47

Quote:

Originally Posted by jchamier

No.

Only unlocked if you don't buy on a price plan - e.g. direct from Apple store or www.apple.com

Not quite true...

There are networks that supply unlocked iPhones, like Three and Giffgaff.

There are also a lot more retailers than Apple that supply unlocked as well, like Currys and John Lewis.

jonmorris · 22-10-2016, 22:53

I locked a Pixel XL to 4G only today on EE and couldn't make a call, even though VoLTE is set (you can't change it). Any ideas what's wrong?

Everything Goes · 22-10-2016, 23:18

Quote:

Originally Posted by jonmorris

I locked a Pixel XL to 4G only today on EE and couldn't make a call, even though VoLTE is set (you can't change it). Any ideas what's wrong?

Has it been sourced from EE direct? If not may need EE firmware?

Gigabit · 22-10-2016, 23:20

Quote:

Originally Posted by Everything Goes

Has it been sourced from EE direct? If not may need EE firmware?

That's not correct as my Pixel is from Google directly and works perfectly with EE VoLTE.

Perhaps it doesn't work when 4G is forced Jon? Have you tried making a call on automatic network selection whilst using 4G?

jonmorris · 22-10-2016, 23:22

If I make a call normally it doesn't show me I'm using VoLTE either as an icon or anything on the dialler.

How would I know? Am I being stupid? It's the first phone I've had that supports VoLTE on EE!

CheshireBumpkin · 22-10-2016, 23:24

Quote:

Originally Posted by jonmorris

I locked a Pixel XL to 4G only today on EE and couldn't make a call, even though VoLTE is set (you can't change it). Any ideas what's wrong?

Given today's *suspected* 4G problems, could it be related? I don't know technically how VoLTE works, but if it's some sort of VOIP data solution, and 4G data connections are not resolving, might VoLTE also be affected?

Gigabit · 22-10-2016, 23:26

Quote:

Originally Posted by jonmorris

If I make a call normally it doesn't show me I'm using VoLTE either as an icon or anything on the dialler.

How would I know? Am I being stupid? It's the first phone I've had that supports VoLTE on EE!

When you make a call with WiFi disabled, does the 4G icon remain in the status bar or does it change to 3G?

On my Pixel (not XL), the only indication that I can recall of the voice call being 4G is the 4G icon as I explained above.

jonmorris · 22-10-2016, 23:40

Quote:

Originally Posted by Gigabit

When you make a call with WiFi disabled, does the 4G icon remain in the status bar or does it change to 3G?

On my Pixel (not XL), the only indication that I can recall of the voice call being 4G is the 4G icon as I explained above.

The 4G icon remains.

Call set up time seems a bit hit and miss too. Sometimes it's so quick I think it must be 4G, other times there's a pause.

But with all the problems EE has had today, it might be the worst possible time to be troubleshooting as there could be other factors.

Ed3925 · 22-10-2016, 23:52

Quote:

Originally Posted by jonmorris

The 4G icon remains.

Call set up time seems a bit hit and miss too. Sometimes it's so quick I think it must be 4G, other times there's a pause.

But with all the problems EE has had today, it might be the worst possible time to be troubleshooting as there could be other factors.

Evening,

I replied to you on the EE forum.

Not all phones have the VoLTE icon. The S7 does - I like it because it makes it easy to tell whether VoLTE is active.

Anyway, regardless of anything else, if the phone remains on 4g when you're not using WiFi calling, you can be certain it's a VoLTE call.

CheshireBumpkin · 22-10-2016, 23:52

Quote:

Originally Posted by jonmorris

But with all the problems EE has had today, it might be the worst possible time to be troubleshooting as there could be other factors.

I think you're spot on with this. I wish I'd been aware of the wider 4G issues before I spent hours doing hard resets on devices, changing DNS servers, flushing caches etc...

I'll bet @Devon's been tinkering in the cabinet again...

I'd leave it until the network is stable again....

jonmorris · 23-10-2016, 00:00

Quote:

Originally Posted by Ed3925

Evening,

I replied to you on the EE forum.

Not all phones have the VoLTE icon. The S7 does - I like it because it makes it easy to tell whether VoLTE is active.

Anyway, regardless of anything else, if the phone remains on 4g when you're not using WiFi calling, you can be certain it's a VoLTE call.

Indeed you did, so I'll thank you here too!

Caspa_The_Ghost · 23-10-2016, 00:37

Quicker call setup and 4G icon staying are our only indicators... The other I've noticed is handover from my home WiFi and not a dropped call like the retired 6P...

Gigabit · 23-10-2016, 11:42

WiFi calling seems a bit buggy. It seems to randomly stop working and this has happened on multiple WiFi networks.

Ed3925 · 23-10-2016, 13:58

Quote:

Originally Posted by Gigabit

WiFi calling seems a bit buggy. It seems to randomly stop working and this has happened on multiple WiFi networks.

WiFi texting wasn't working for me today, so I switched it off. Usually does work, but I don't normally need it.

sparky93 · 23-10-2016, 14:12

i just looked at one of my old phones, the htc chacha im using as a webcam device/ftp. that has a orange sim in it still. and the signal boost facility is still working well. the forerunner to wifi calling in 2011.

jonmorris · 23-10-2016, 14:17

Shame that never took off beyond mostly budget phone and BlackBerry handsets.

sparky93 · 23-10-2016, 14:20

Quote:

Originally Posted by jonmorris

Shame that never took off beyond mostly budget phone and BlackBerry handsets.

indeed, it worked very well. i dont recall any outage with it either.....ie even when the hlr's were playing up, the uma side still worked great. i also have the orange barcelona too lol.

Gigabit · 23-10-2016, 22:31

So the 5X apparently supports 4G Calling - has anyone here tested it to confirm?

A manufacturer clearly doesn't need EE's help to get 4G Calling working as OnePlus has managed it despite EE seemingly not supporting it.

If the CM devs could get on it maybe lots more phones could support it, at least unofficially.

jonmorris · 23-10-2016, 22:38

I'm not sure it does yet, but EE has tested a 5X that does work - so it may well be for a future update. The 6P has issues, so isn't ready yet.

Synthetic42 · 24-10-2016, 08:59

Doesn't the OP3 only work on the community builds though? Not the "official" public builds, so maybe that's why EE haven't added it to the page yet, as most people with the phone will be on the public builds.

DevonBloke · 24-10-2016, 11:14

Quote:

Originally Posted by matty1000kk

Currently up in the peak district. 800 4G in a few places but sometimes only available if i force 4G only. Perhaps the priority is set lower than 3G while it is in testing? Speeds are perfectly acceptable as well http://www.speedtest.net/my-result/a/2320647364

As a general rule L08 priority is set to be lower than G18 at the moment so most people won't ever see it.
Some sites are set up differently with the priority I think the same but the signal is more accessible (it appears to be where EE have 1800+800 4G+ working). Totnes is a good example of this where I can get on the 800 but speeds are more like 10-15Mbps, sometime slower.
In your case, forcing to L08 meant that you were probably pretty much the only person on it hence the very fast 30Mbps.
Absolute max for 5Mhz of LTE spectrum is around 37Mbps.

Broken Hope · 24-10-2016, 12:13

Quote:

Originally Posted by Gigabit

WiFi calling seems a bit buggy. It seems to randomly stop working and this has happened on multiple WiFi networks.

That seems to be a problem with Android handsets in general though. Never had problems with WiFi Calling on an iPhone.

22-10-2016, 20:14	#3126
beans0ntoast Inactive Member Join Date: Dec 2015 Posts: 932	A quick question... Has anyone recently been up near the A1/A47 junction at Wansford to see if that old T-Mobile 2G mast has been upgraded? (Three have their mast further up the A1.) Reason why I am asking is that 3G has not improved, so I shoved my phone to 4G mode and got a strength of 62% - so has this mast been upgraded to 2G/4G or is it still T-Mob 2G?

22-10-2016, 20:16	#3127
matty1000kk Forum Member Join Date: Feb 2010 Posts: 272	Currently up in the peak district. 800 4G in a few places but sometimes only available if i force 4G only. Perhaps the priority is set lower than 3G while it is in testing? Speeds are perfectly acceptable as well http://www.speedtest.net/my-result/a/2320647364

22-10-2016, 20:27	#3128
Gigabit Forum Member Join Date: Aug 2014 Location: United Kingdom Posts: 2,887	I wonder if custom ROMs like CyanogenMod could be made to support EE VoLTE as OnePlus has done with their ROM?

22-10-2016, 22:47	#3129
d123 Forum Member Join Date: Jul 2007 Posts: 3,993	Quote: Originally Posted by jchamier No. Only unlocked if you don't buy on a price plan - e.g. direct from Apple store or www.apple.com Not quite true... There are networks that supply unlocked iPhones, like Three and Giffgaff. There are also a lot more retailers than Apple that supply unlocked as well, like Currys and John Lewis.

22-10-2016, 22:53	#3130
jonmorris Forum Member Join Date: Jul 2002 Location: a land filled with trolls Posts: 12,018	I locked a Pixel XL to 4G only today on EE and couldn't make a call, even though VoLTE is set (you can't change it). Any ideas what's wrong?

22-10-2016, 23:18	#3131
Everything Goes Forum Member Join Date: Mar 2002 Location: In the future.... Posts: 11,259	Quote: Originally Posted by jonmorris I locked a Pixel XL to 4G only today on EE and couldn't make a call, even though VoLTE is set (you can't change it). Any ideas what's wrong? Has it been sourced from EE direct? If not may need EE firmware?

22-10-2016, 23:20	#3132
Gigabit Forum Member Join Date: Aug 2014 Location: United Kingdom Posts: 2,887	Quote: Originally Posted by Everything Goes Has it been sourced from EE direct? If not may need EE firmware? That's not correct as my Pixel is from Google directly and works perfectly with EE VoLTE. Perhaps it doesn't work when 4G is forced Jon? Have you tried making a call on automatic network selection whilst using 4G?

22-10-2016, 23:22	#3133
jonmorris Forum Member Join Date: Jul 2002 Location: a land filled with trolls Posts: 12,018	If I make a call normally it doesn't show me I'm using VoLTE either as an icon or anything on the dialler. How would I know? Am I being stupid? It's the first phone I've had that supports VoLTE on EE!

22-10-2016, 23:24	#3134
CheshireBumpkin Forum Member Join Date: Oct 2015 Location: Cheshire/Shropshire Border Posts: 592	Quote: Originally Posted by jonmorris I locked a Pixel XL to 4G only today on EE and couldn't make a call, even though VoLTE is set (you can't change it). Any ideas what's wrong? Given today's suspected 4G problems, could it be related? I don't know technically how VoLTE works, but if it's some sort of VOIP data solution, and 4G data connections are not resolving, might VoLTE also be affected?

22-10-2016, 23:26	#3135
Gigabit Forum Member Join Date: Aug 2014 Location: United Kingdom Posts: 2,887	Quote: Originally Posted by jonmorris If I make a call normally it doesn't show me I'm using VoLTE either as an icon or anything on the dialler. How would I know? Am I being stupid? It's the first phone I've had that supports VoLTE on EE! When you make a call with WiFi disabled, does the 4G icon remain in the status bar or does it change to 3G? On my Pixel (not XL), the only indication that I can recall of the voice call being 4G is the 4G icon as I explained above.

22-10-2016, 23:40	#3136
jonmorris Forum Member Join Date: Jul 2002 Location: a land filled with trolls Posts: 12,018	Quote: Originally Posted by Gigabit When you make a call with WiFi disabled, does the 4G icon remain in the status bar or does it change to 3G? On my Pixel (not XL), the only indication that I can recall of the voice call being 4G is the 4G icon as I explained above. The 4G icon remains. Call set up time seems a bit hit and miss too. Sometimes it's so quick I think it must be 4G, other times there's a pause. But with all the problems EE has had today, it might be the worst possible time to be troubleshooting as there could be other factors.

22-10-2016, 23:52	#3137
Ed3925 Forum Member Join Date: Sep 2016 Posts: 97	Quote: Originally Posted by jonmorris The 4G icon remains. Call set up time seems a bit hit and miss too. Sometimes it's so quick I think it must be 4G, other times there's a pause. But with all the problems EE has had today, it might be the worst possible time to be troubleshooting as there could be other factors. Evening, I replied to you on the EE forum. Not all phones have the VoLTE icon. The S7 does - I like it because it makes it easy to tell whether VoLTE is active. Anyway, regardless of anything else, if the phone remains on 4g when you're not using WiFi calling, you can be certain it's a VoLTE call.

22-10-2016, 23:52	#3138
CheshireBumpkin Forum Member Join Date: Oct 2015 Location: Cheshire/Shropshire Border Posts: 592	Quote: Originally Posted by jonmorris But with all the problems EE has had today, it might be the worst possible time to be troubleshooting as there could be other factors. I think you're spot on with this. I wish I'd been aware of the wider 4G issues before I spent hours doing hard resets on devices, changing DNS servers, flushing caches etc... I'll bet @Devon's been tinkering in the cabinet again... I'd leave it until the network is stable again....

23-10-2016, 00:00	#3139
jonmorris Forum Member Join Date: Jul 2002 Location: a land filled with trolls Posts: 12,018	Quote: Originally Posted by Ed3925 Evening, I replied to you on the EE forum. Not all phones have the VoLTE icon. The S7 does - I like it because it makes it easy to tell whether VoLTE is active. Anyway, regardless of anything else, if the phone remains on 4g when you're not using WiFi calling, you can be certain it's a VoLTE call. Indeed you did, so I'll thank you here too!

23-10-2016, 00:37	#3140
Caspa_The_Ghost Forum Member Join Date: Dec 2015 Posts: 39	Quicker call setup and 4G icon staying are our only indicators... The other I've noticed is handover from my home WiFi and not a dropped call like the retired 6P...

23-10-2016, 11:42	#3141
Gigabit Forum Member Join Date: Aug 2014 Location: United Kingdom Posts: 2,887	WiFi calling seems a bit buggy. It seems to randomly stop working and this has happened on multiple WiFi networks.

23-10-2016, 13:58	#3142
Ed3925 Forum Member Join Date: Sep 2016 Posts: 97	Quote: Originally Posted by Gigabit WiFi calling seems a bit buggy. It seems to randomly stop working and this has happened on multiple WiFi networks. WiFi texting wasn't working for me today, so I switched it off. Usually does work, but I don't normally need it.

23-10-2016, 14:12	#3143
sparky93 Forum Member Join Date: Nov 2008 Location: Bromsgrove Posts: 395	i just looked at one of my old phones, the htc chacha im using as a webcam device/ftp. that has a orange sim in it still. and the signal boost facility is still working well. the forerunner to wifi calling in 2011.

23-10-2016, 14:17	#3144
jonmorris Forum Member Join Date: Jul 2002 Location: a land filled with trolls Posts: 12,018	Shame that never took off beyond mostly budget phone and BlackBerry handsets.

23-10-2016, 14:20	#3145
sparky93 Forum Member Join Date: Nov 2008 Location: Bromsgrove Posts: 395	Quote: Originally Posted by jonmorris Shame that never took off beyond mostly budget phone and BlackBerry handsets. indeed, it worked very well. i dont recall any outage with it either.....ie even when the hlr's were playing up, the uma side still worked great. i also have the orange barcelona too lol.

DS Forums

EE 2G/3G/4G Discussion Thread (Part 2)

23-10-2016, 22:31	#3146
Gigabit Forum Member Join Date: Aug 2014 Location: United Kingdom Posts: 2,887	So the 5X apparently supports 4G Calling - has anyone here tested it to confirm? A manufacturer clearly doesn't need EE's help to get 4G Calling working as OnePlus has managed it despite EE seemingly not supporting it. If the CM devs could get on it maybe lots more phones could support it, at least unofficially.

23-10-2016, 22:38	#3147
jonmorris Forum Member Join Date: Jul 2002 Location: a land filled with trolls Posts: 12,018	I'm not sure it does yet, but EE has tested a 5X that does work - so it may well be for a future update. The 6P has issues, so isn't ready yet.

24-10-2016, 08:59	#3148
Synthetic42 Forum Member Join Date: Oct 2012 Location: Newcastle Posts: 1,510	Doesn't the OP3 only work on the community builds though? Not the "official" public builds, so maybe that's why EE haven't added it to the page yet, as most people with the phone will be on the public builds.

24-10-2016, 11:14	#3149
DevonBloke Forum Member Join Date: Apr 2011 Location: Totnes, Devon Posts: 6,694	Quote: Originally Posted by matty1000kk Currently up in the peak district. 800 4G in a few places but sometimes only available if i force 4G only. Perhaps the priority is set lower than 3G while it is in testing? Speeds are perfectly acceptable as well http://www.speedtest.net/my-result/a/2320647364 As a general rule L08 priority is set to be lower than G18 at the moment so most people won't ever see it. Some sites are set up differently with the priority I think the same but the signal is more accessible (it appears to be where EE have 1800+800 4G+ working). Totnes is a good example of this where I can get on the 800 but speeds are more like 10-15Mbps, sometime slower. In your case, forcing to L08 meant that you were probably pretty much the only person on it hence the very fast 30Mbps. Absolute max for 5Mhz of LTE spectrum is around 37Mbps.

24-10-2016, 12:13	#3150
Broken Hope Forum Member Join Date: Jan 2014 Location: Nottingham Posts: 314	Quote: Originally Posted by Gigabit WiFi calling seems a bit buggy. It seems to randomly stop working and this has happened on multiple WiFi networks. That seems to be a problem with Android handsets in general though. Never had problems with WiFi Calling on an iPhone.