No date, but I know it IS working - unlike the 6P.

Don't say that! Mine's still b*ggered. We're currently playing status page ping-pong:

EE: Mast working fine
Me: No it's not
EE: Oh yeah, there's a fault and we're fixing it.
EE: It's fixed! Mast working fine
Me: No it's not
EE: Oh yeah, there's a fault and we're fixing it.
EE: It's fixed! Mast working fine
Me: No it's not

etc....etc...

Mine has been saying "mast buggered, will be working in 16 hours" for just under three months now and after speaking to CS, complaining to corporate CS, and working through the problems I've been having I am certain it will take a fair bit longer than 16 hours.

I know what you mean. My closest one was unusable for about 18 months before it was 'fixed'. That one's still 3G,whereas the one I'm having problems with now is a 4G one that's a fair distance away and only accessible with an external antenna.

Well, it is accessible when it's working!

It's time to upgrade!

So i looked at what they had to offer and it's just what they offer on their site. no personalised/discounted deals.

Also. S7 BTU now has VOLTE on Nougat BETA.

Okay, so i've just upgraded my SIMO deal.

4GEE Max 12GB plan, plus an extra 3GB. for £19.99 a month

I've been having coverage problems in a certain area since Orange was taken over.
EE tech chat gave some details --- post #3303 --- so I emailed EE's CEO .
Had a reply from the CEO and a chap from EE phoned yesterday saying he had spent half an hour discussing the situation with the technical people.
I explained the situation to him that I relied on a mobile phone as there isn't a land line at the property.
He told me the mast in use in the area, which is not the original Orange mast but that mast is still there ---- who knows maybe they will reactivate it .

At least they got back to me -----

Regards

How? Brother needs to upgrade. This looks like a deal!

4G also isn't working for me and 3G is intermittent. My signal has been playing up over the last few days.

The same with me around my commute area. 4G keeps cutting off all the time.

4G still down, giving Emergency Calls Only. 3G unaffected and working at 10-15Mbps.

I wonder if this is work that EE are doing, to get the mast from microwave backhaul to fiber backhaul, to get it from single speed to double speed? Or maybe it's just an outage in Northamptonshire... or the whole of the East Midlands...

edit: EE Status Checker saying no known problems - yet 4G is not working. Something's not right...

Was offered it via live chat

My 4G remains b*ggered. I'm trying to keep an open mind, but if this is another wider problem that EE are refusing to acknowledge like the post-Dyn debacle I'll hit the roof...

Tried calling CS? I've had cases where faults have not shown on the status checker for whatever reason but CS can see them internally.

fyi, just forced 4g on my g5, and whilest norrmaly get signal, im not, showing that im barred, not allowed. same as if i force 800mhz.

Hmmm.... This makes me believe EE are having a 4G outage on various masts in various locations, because CheshireBumpkin is having problems on 4G as well as myself.
3G still works, but 4G is kaput.

Which makes me think back to masts like the A11 Monument mast; if all masts were like that, and those areas also had 4G problems, then those masts would be kaput as they don't offer 3G to fall back to.

indeed. here in redditch on the her sites.
pleasing to find in past that when theres a 3g outage either local or national, when i get home, my sig box connection is still up giving me a working 3g sig

I make very few calls but today (using VoLTE) I had one call drop twice. As a percentage, that probably means an almost 100% fail rate this month!

I've had plenty of VoLTE calls go silent on me. It's a bit irritating and IMO, it's still not ready for public use.

Is this in one particular area? I've had a couple fall back to 3G but never "fail" or go silent.

No different locations.

I was surprised when the Volte indicator appeared straight away after installing Nougat on my S7.

Only made one call on Volte so far but had no problems.

The firmware seems to be better at detecting the quality of a WiFi connection before switching to WiFi calling (when in standby).

Your distant mast is the one that is half a mile from me and yes, it's definitely been up and down the last couple of days. It was off when I went out at 6pm yesterday, then it came back, but was off at 7am today aswell. Don't know if these are related, but there was a power failure last week that also knocked out EE 2G (which usually stays on, I'm pretty sure) and the old Vodafone 2G gear on the mast has recently been upgraded to CTIL 2/3/4G.

Bizarrely, and also could be related, I got a text yesterday that said "Great news! Next week we're rolling out superfast 4GEE in Ellesmere..." and warning that there may be some disruption whilst they do the upgrades. Our mast has had 4G for ages, and two others in and just outside Ellesmere have been switched on in the last few weeks. Perhaps they're messing with different configurations to integrate the new masts?

I had the 'great news' text last month, and it does seem possible that they've added a new site or upgraded something else as I'm now getting 4G indoors at my local gym. However, despite getting 4G - it doesn't mean I've been getting any data flow.

I am wondering if any new site isn't fully integrated, and the cause of my voice problems on VoLTE (dropped call and silence, as the caller was still connected and didn't have it drop at their end) is down to this.

If so, poor show. I've had problems now for a couple of weeks and surely their engineering team can do upgrade work more effectively than messing people around for weeks?

It's not only a local problem, as a mile or two away there are lots of people on Facebook moaning about problems with EE and Three. If Three is affected too, it hints at a backhaul issue. Perhaps EE is upgrading fibre or something?

FWIW, EE and Three has at least got that post code up as having a problem. Nothing for me.

Anyone who got the 'great news' text can probably expect problems.

I called up today and spoke to a lovely lady in Ireland who had full access to site information, and could confirm that most of Hatfield and a lot of Welwyn Garden City (both places where people got the text) are showing as red. Serious problems and lack of 4G intermittently as optimisation work is carried out.

The work being done, including to my local cell (which is on the roof of EE's HQ) is all to upgrade the capacity and 'optimise' the network. I suspect, although she couldn't confirm, that this is 4G+ upgrade work. My site is already 4G+ but the others around aren't, so I expect that eventually we'll have 300 or even 450Mbps service.

She said that there are normal 4G upgrades and 4GEE upgrades, the latter being the fastest speeds. She wasn't an expert and didn't understand when I talked about different carriers and if the should see what speeds/capacity each site had (maybe she couldn't see that level of detail) but it does explain the problems.

It's odd that it isn't showing on the EE checker for me, although some post codes do. Maybe EE can't quite predict the affected areas. I was told I shouldn't be getting 4G today as they're making changes, but I am - but maybe I'm on a more distant cell.

Anyway, the ETA for completion is Sunday 13th and she's going to call me back in the afternoon to check.

I recommend anyone having similar problems call 150 and ask to speak to someone in the network team. Anyone having problems might be very happy when it's all fixed! However, shouldn't EE be making it a bit clearer to the public what's going on? How many people will be saying 'enough is enough' and ditching EE as a result of problems that have been on and off for a few weeks?