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EE 2G/3G/4G Discussion Thread (Part 2)


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Old 27-11-2016, 23:16
Gigabit
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My theory is the launch isn't actually until the 1st December.
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Old 27-11-2016, 23:20
georgi_prodanov
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My theory is the launch isn't actually until the 1st December.
yes i think so too as no body has mentioned any improved coverage using band 20
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Old 27-11-2016, 23:52
DevonBloke
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It seems to me you all spend more time fiddling with your phones looking at signal strength -- whether it's 1 bar or 5.etc- 2g 3g 4g 800 VoLTE--- than just making the odd phone call.
What does it matter when you make a call ----- as long as the call is completed who cares how it got there !!!
Regards.
Oh we care, we care a lot. It;s very important see. Can;t just have calls going out all willy nilly. Need to now how they go out and possibly if that could be improved! : )
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Old 27-11-2016, 23:58
DevonBloke
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With EE estimating that 50% of all of its 4G customers will have 4G Calling phones in September 2017, would the 2G capacity be able to handle the other 50% so the 1800mhz 4G power can be boosted to 2G levels?
Doesn't quite work like that. If they crank the L18 up to G18 levels then the L18 will actually go a bit further than the G18 simply because LTE is much more robust. 2G needs a specific signal level to connect it's two incoming and outgoing channels. LTE will attempt to work whatever the signal level.
So it follows that someone with say, an iPhone 5s will occasionally find themselves in a location that has 4G data but no voice to fall back to. The amount of these users has to become manageable for CS to handle before they can crank the power up, If that makes sense.
Well, that's how I read it anyway. Could be wrong.
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Old 28-11-2016, 00:34
ozz
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Doesn't quite work like that. If they crank the L18 up to G18 levels then the L18 will actually go a bit further than the G18 simply because LTE is much more robust. 2G needs a specific signal level to connect it's two incoming and outgoing channels. LTE will attempt to work whatever the signal level.
So it follows that someone with say, an iPhone 5s will occasionally find themselves in a location that has 4G data but no voice to fall back to. The amount of these users has to become manageable for CS to handle before they can crank the power up, If that makes sense.
Well, that's how I read it anyway. Could be wrong.
Plus you need to account for customers on BT Mobile and now Virgin mobile who have access to 4G but no VoLTE.
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Old 28-11-2016, 08:52
packages
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Doesn't quite work like that. If they crank the L18 up to G18 levels then the L18 will actually go a bit further than the G18 simply because LTE is much more robust. 2G needs a specific signal level to connect it's two incoming and outgoing channels. LTE will attempt to work whatever the signal level.
So it follows that someone with say, an iPhone 5s will occasionally find themselves in a location that has 4G data but no voice to fall back to. The amount of these users has to become manageable for CS to handle before they can crank the power up, If that makes sense.
Well, that's how I read it anyway. Could be wrong.
No I'm sure you're right. I just meant it so the 4G footprint was the same (or a tiny bit smaller) than the 2G footprint.
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Old 28-11-2016, 08:52
Cloudane
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Ordered a OnePlus 3T but one redditor who has it already (somehow) was saying Wifi Calling and VoLTE are NOT working on it with EE. Now I'm hovering over the cancel button wondering if I should just give up on all this shit and get an iPhone already...

How hard can it be?!

Who/where was the source saying the OP3 works with both? Going by this thread, it half-worked briefly in the community build of 3.5.3 of their OS then got removed in 3.5.4. This was t-mobile though. http://forum.xda-developers.com/onep...t3399287/page6
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Old 28-11-2016, 09:46
red_snow
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Ordered a OnePlus 3T but one redditor who has it already (somehow) was saying Wifi Calling and VoLTE are NOT working on it with EE. Now I'm hovering over the cancel button wondering if I should just give up on all this shit and get an iPhone already...

How hard can it be?!

Who/where was the source saying the OP3 works with both? Going by this thread, it half-worked briefly in the community build of 3.5.3 of their OS then got removed in 3.5.4. This was t-mobile though. http://forum.xda-developers.com/onep...t3399287/page6
I have the OP3 with CB Oxygen OS (OP3_O2_Open_7) and can confirm that VoLTE works on EE. I don't think WiFi calling is available however as I don't see any options for that.

Thus far VoLTE has been working fine on the EE 4G bands that are available. Last week, after the 800MHz announcement, I did briefly get an EE 4G signal at work where normally I get nothing at all. I ran a quick speed test which was 5-6mbps but didn't get a chance to test VoLTE before they pulled the signal again/ability to register. I'm really hoping that this becomes available on 01-Dec!
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Old 28-11-2016, 09:48
biggy7
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Ordered a OnePlus 3T but one redditor who has it already (somehow) was saying Wifi Calling and VoLTE are NOT working on it with EE. Now I'm hovering over the cancel button wondering if I should just give up on all this shit and get an iPhone already...

How hard can it be?!

Who/where was the source saying the OP3 works with both? Going by this thread, it half-worked briefly in the community build of 3.5.3 of their OS then got removed in 3.5.4. This was t-mobile though. http://forum.xda-developers.com/onep...t3399287/page6
I had a OP3 for short time, and EE wifi calling never worked, even with the latest community build, there are wrong reports being given by people, people who know what wifi calling is lol

i did get the VoLTE symbol on screen but still didnt work.
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Old 28-11-2016, 10:13
snappyleeds
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Not sure if anyone has posted this but according to the EE Community Support Team:
"We switched on 800MHz on 700 sites last night, and the signal is now broadcasting.
However, we now need to switch on customers’ ability to access the new band.
This is being activated in phases and customers with the right device and plan will be able to use the service by 1 December. Because it's a phased roll-out, some users will be able to use it before 1st December but not everyone. By 1st December all eligible users will be enabled."
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Old 28-11-2016, 10:19
red_snow
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Not sure if anyone has posted this but according to the EE Community Support Team:
"We switched on 800MHz on 700 sites last night, and the signal is now broadcasting.
However, we now need to switch on customers’ ability to access the new band.
This is being activated in phases and customers with the right device and plan will be able to use the service by 1 December. Because it's a phased roll-out, some users will be able to use it before 1st December but not everyone. By 1st December all eligible users will be enabled."
I'd love to know how they deem a customer to have the "right device", do we know? I'd be a little miffed if I couldn't use Band 20 as I don't have an EE supplied device given the fact that the OP3 supports and works.
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Old 28-11-2016, 10:36
Synthetic42
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I'd love to know how they deem a customer to have the "right device", do we know? I'd be a little miffed if I couldn't use Band 20 as I don't have an EE supplied device given the fact that the OP3 supports and works.
Any VoLTE device can use 800
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Old 28-11-2016, 10:40
Cloudane
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I had a OP3 for short time, and EE wifi calling never worked, even with the latest community build, there are wrong reports being given by people, people who know what wifi calling is lol

i did get the VoLTE symbol on screen but still didnt work.
Darn

There's so much BS out there it's almost impossible to know what's true any more.
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Old 28-11-2016, 10:47
red_snow
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Any VoLTE device can use 800
Interesting, so given I was able to use it, albeit for 60s in my place of work ....... I could be in luck, hopefully very shortly?

I'm on O2 at present, want to move nack to EE but was testing using my partner's contract SIM. VoLTE works fine where I get a 4G signal and presumably this means it should work fine on Band 20 when the account is provisioned to "allow" access. I guess this means that if the phone supports VoLTE/Band 20 but not supplied by EE it may still be allowed to register on Band 20 using some sort of capability negotiation during the registration process?
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Old 28-11-2016, 10:51
packages
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Any VoLTE device can use 800
Any 4G Calling device can, any VoLTE device cannot.
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Old 28-11-2016, 10:51
packages
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Interesting, so given I was able to use it, albeit for 60s in my place of work ....... I could be in luck, hopefully very shortly?

I'm on O2 at present, want to move nack to EE but was testing using my partner's contract SIM. VoLTE works fine where I get a 4G signal and presumably this means it should work fine on Band 20 when the account is provisioned to "allow" access. I guess this means that if the phone supports VoLTE/Band 20 but not supplied by EE it may still be allowed to register on Band 20 using some sort of capability negotiation during the registration process?
Yes if VoLTE works currently on Bands 3 and 7 you will be able to access band 20.
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Old 28-11-2016, 10:53
d123
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I'd love to know how they deem a customer to have the "right device", do we know? I'd be a little miffed if I couldn't use Band 20 as I don't have an EE supplied device given the fact that the OP3 supports and works.
Their systems can recognise the device, I'm on a sim only and change the phone I'm using quite regularly, but every time I sign into MyEE it shows the correct device as the one I'm using.
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Old 28-11-2016, 10:55
red_snow
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Yes if VoLTE works currently on Bands 3 and 7 you will be able to access band 20.
Great, I'll get a new 12m SIMO ordered and await, with some excitement, an elusive EE signal in my building at work Don't need mega speeds, just enough to do a little streaming and very importantly, send and receive calls.
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Old 28-11-2016, 11:25
jonmorris
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Their systems can recognise the device, I'm on a sim only and change the phone I'm using quite regularly, but every time I sign into MyEE it shows the correct device as the one I'm using.
Mine doesn't though. I have the Pixel XL and it says 'unknown device' on my account. Nor does it recognise my personal hotspot on my MBB account.

Does know what phone my wife has though, and all devices were not supplied by EE.
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Old 28-11-2016, 11:25
biggy7
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EE have no interest in turning on VoLTE to phones that they do not sell

Like wise with Three too.
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Old 28-11-2016, 12:06
d123
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Mine doesn't though. I have the Pixel XL and it says 'unknown device' on my account. Nor does it recognise my personal hotspot on my MBB account.

Does know what phone my wife has though, and all devices were not supplied by EE.
Maybe I've only checked when using an iPhone, I'm not sure. Come to think of it, I can't remember ever seeing it show an Android device, but it updates individual models between iPhones...

EE have no interest in turning on VoLTE to phones that they do not sell

Like wise with Three too.
There are some phones that they do
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Old 28-11-2016, 12:14
jonmorris
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I think EE does have an interest in getting as many people using 4G Calling as possible. Maybe not quite so much about people getting access to 800, although from a customer service point of view and for producing facts and figures, that would be good too.

Not every old phone will be done, and there are issues with some manufacturers, so I am not kidding myself into thinking there's going to be some massive action to enable every 4G phone ever made - but where a manufacturer has made VoLTE work on EE's network, I hope older phones that can use the same settings will.

People will have other incentives to upgrade their old phone than it suddenly offering 4G Calling - a feature I doubt people would be that bothered about, perhaps not fully appreciating what it actually means. Especially to those who think 4G carries voice already anyway (and why not think that?).
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Old 28-11-2016, 12:35
Synthetic42
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Any 4G Calling device can, any VoLTE device cannot.
*volte supported device* I should have said....
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Old 28-11-2016, 13:30
Stereo Steve
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I've heard (from a tramp under a bridge) that EE are handing off customers to 3, VOD and O2 as they are the only networks which can actually roll out an 800 signal.
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Old 28-11-2016, 13:41
de525ma
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EE have no interest in turning on VoLTE to phones that they do not sell

Like wise with Three too.
Do you have a source on that? Or is it just meaningless conjecture?

VoLTE requires support from the manufacturer. It's more likely to be those who aren't interested. There's no financial gain for them to release new firmware to old devices.
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