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EE 2G/3G/4G Discussion Thread (Part 2)
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Ad13
10-04-2016
Originally Posted by jonmorris:
“Do you mean the Euro Data Pass? The EE website is a mess when it comes to finding out information, but isn't it £4 for normal plans and £3 for EE Extra plans? As such, I'd be very disappointed to learn you can't have it on the discounted deal, as it's still advertised as EE Extra.

I've tried sending the code to 150 and not had any response positive or negative yet. The website says it could take 24 hours, but surely you'd get some acknowledgement?!”

Yeah, the plan is an 'Extra' Plan so the data pass at £3.00 should be able to be applied. The £4.00 is for non-extra plans.
jonmorris
10-04-2016
Originally Posted by Adrian_Potts:
“Yeah, the plan is an 'Extra' Plan so the data pass at £3.00 should be able to be applied. The £4.00 is for non-extra plans.”

I hope this is a mistake and will be fixed, as I'd not be happy to find that this (or anything else) is restricted. I mean, how many other surprises could there be?

I can't go adding every option to see what works and what doesn't!
Ad13
10-04-2016
Originally Posted by jonmorris:
“I hope this is a mistake and will be fixed, as I'd not be happy to find that this (or anything else) is restricted. I mean, how many other surprises could there be?

I can't go adding every option to see what works and what doesn't!”

Completely agree. I mean, how can you forget to apply the discount too? I'm starting to worry that I've made a bad mistake. If this is what it's like at the beginning, how will things be down the line?
jonmorris
10-04-2016
Originally Posted by Adrian_Potts:
“Completely agree. I mean, how can you forget to apply the discount too? I'm starting to worry that I've made a bad mistake. If this is what it's like at the beginning, how will things be down the line?”

I've posted on the EE Community website - https://community.ee.co.uk/t5/EE-Mob...ed/td-p/417023

Now bear in mind that like other community forums, I am fully expecting 95% of comments to be along the lines of 'well what do you expect if you're getting a discount' and the suggestion that I shouldn't be greedy etc.

But we'll wait and see.
Ad13
10-04-2016
Originally Posted by jonmorris:
“I've posted on the EE Community website - https://community.ee.co.uk/t5/EE-Mob...ed/td-p/417023

Now bear in mind that like other community forums, I am fully expecting 95% of comments to be along the lines of 'well what do you expect if you're getting a discount' and the suggestion that I shouldn't be greedy etc.

But we'll wait and see.”

Thanks for your help on this! By the way, the link in your post doesn't work though...
d123
10-04-2016
Originally Posted by jonmorris:
“I've posted on the EE Community website - https://community.ee.co.uk/t5/EE-Mob...ed/td-p/417023

Now bear in mind that like other community forums, I am fully expecting 95% of comments to be along the lines of 'well what do you expect if you're getting a discount' and the suggestion that I shouldn't be greedy etc.

But we'll wait and see.”

Your link in the EE forum post doesn't exist (according to Dropbox when I click on it).
jonmorris
10-04-2016
Originally Posted by d123:
“Your link in the EE forum post doesn't exist (according to Dropbox when I click on it).”

That's the wrong link. Was meant to be the same one as posted here earlier; https://photos.google.com/share/AF1Q...tRc3pKN1hiazVn
Skippy2005
10-04-2016
Originally Posted by Adrian_Potts:
“Yeah, the plan is an 'Extra' Plan so the data pass at £3.00 should be able to be applied. The £4.00 is for non-extra plans.”

I thought the conditions where, you are prompted to buy the euro pass once you land in a Euro country. Calls and texts are included in the £19.99 offer as far as I can see.
jonmorris
10-04-2016
Apparently you're supposed to send the text 24 hours before you go abroad, and once set it charges you if you use data. Rather like the way Vodafone does it.

It even says you don't need to opt out when you return, which is just as well because I couldn't even find the text code to send on the page.
jchamier
10-04-2016
Same problem here; but not bothered; hope you get it fixed
wrexham103.4
10-04-2016
I had a text 3-4 weeks ago from EE saying they were switching on 4G in my postcode 'next week' . This never happened
d123
10-04-2016
Originally Posted by wrexham103.4:
“I had a text 3-4 weeks ago from EE saying they were switching on 4G in my postcode 'next week' . This never happened”

What does the coverage checker say for your post code?
Aetnla
11-04-2016
Is anyone else having problems with their mobile internet on EE today? It's not working properly for me. I can't get these forums to work at all on mobile data. Almost nothing is working for me.
ozz
11-04-2016
OK earlier but now dead as a dodo
thebennyboy
11-04-2016
Originally Posted by Aetnla:
“Is anyone else having problems with their mobile internet on EE today? It's not working properly for me. I can't get these forums to work at all on mobile data. Almost nothing is working for me.”

Not sure if it's a coincidence but i'm also having issues with mobile data on Three this morning.
TheMysteryGuy
11-04-2016
Originally Posted by Aetnla:
“Is anyone else having problems with their mobile internet on EE today? It's not working properly for me. I can't get these forums to work at all on mobile data. Almost nothing is working for me.”

20 minutes ago all i could do was google search and no websites would load other than google. Reset EE twice and that didn't fix the problem, then cleared out my browsing data on chrome and somehow that managed to get most of my websites back.

Tried calling up EE to see if there was a problem on their end but they hung up on me. Not sure what's going on.
ozz
11-04-2016
Working again now
TheMysteryGuy
11-04-2016
Originally Posted by ozz:
“Working again now ”

Mine too, that was weird
kev
11-04-2016
EE Broadband (ADSL and Fibre) and EE 4G were buggered from around 10:20 - 10:50. DNS servers down but even using IP latancy was too great for VPN to work. All good since then.
jonmorris
11-04-2016
I was using EE MBB and it all stopped for a bit, around the same time.
Broken Hope
11-04-2016
Any update regarding new VoLTE areas this week?
CheshireBumpkin
11-04-2016
Yep - they have had problems this morning - my Vonage phones keeled over at about the same time as they couldn't connect.
wrexham103.4
11-04-2016
Originally Posted by d123:
“What does the coverage checker say for your post code?”

3G only
philt74
11-04-2016
Made a VOLTE call on 800 MHz earlier. iPhone 6S Plus at Gypsy Hill station in south London. Can't be too long to an official announcement surely...?
Broken Hope
11-04-2016
Originally Posted by philt74:
“Made a VOLTE call on 800 MHz earlier. iPhone 6S Plus at Gypsy Hill station in south London. Can't be too long to an official announcement surely...?”

It's still miles out from being fully rolled out so the announcement won't be happening any time soon.
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