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Incompatible BT Sport App


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Old 11-03-2016, 16:12
GibsonAndy
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Join Date: Jul 2009
Location: North East of Britain
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I bought a Kernel tablet thing for Christmas to give my Dad for BT Sport.

At the time of testing the device BT Sport worked no problem. - After he got it at Christmas, BT sent out updates meaning its no longer compatible.

Would anyone know of a way I could force the android to download BT Sport's App or know of a site which hosts older versions which would be compatible?
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Old 11-03-2016, 18:06
gomezz
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Join Date: Oct 2004
Location: Buckingham
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I have the same problem with my old Hudl 1 which is stuck at Android 4.2 while the BT Sport app, unreasonably and unlike every other online player I have experience of, now requires 4.3 or later.

If your tablet will not get an Android update then you are stuffed unless you can persuade the place you got it from that it is unreasonable to sell a tablet now with such an old version of Android installed and get a refund.

I have been considering getting a Nexus 7 instead which can be upgraded to Android 5 (but no further if the latest news is correct). But it needs to be a second generation (2013) Nexus 7.
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Old 13-03-2016, 21:42
david16
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I have the same problem with my old Hudl 1 which is stuck at Android 4.2 while the BT Sport app, unreasonably and unlike every other online player I have experience of, now requires 4.3 or later.

If your tablet will not get an Android update then you are stuffed unless you can persuade the place you got it from that it is unreasonable to sell a tablet now with such an old version of Android installed and get a refund.

I have been considering getting a Nexus 7 instead which can be upgraded to Android 5 (but no further if the latest news is correct). But it needs to be a second generation (2013) Nexus 7.
You’d probaly not get a refund from where you bought your tablet just because you can’t watch BT Sport any longer just because your tablet is incompatible with the updated BT Sport app, as they never sold it with watching BT Sport the selling point.

The best hope is a trade in of your tablet somewhere when buying a replacement tablet with a much newer version of android, or sell it before buying a new tablet.

What are BT doing to remedy the situation where a lot of tablets or smartphones are now suddenly incompatible for the new updated app? Maybe BT should either reduce people’s bills for a short period to account for peoples inconvenience up to 150 quid in total (the price of buying a new tablet with a much newer version of android), or make an older version of the BT Sport app on Google Play store to be compatible with smartphones and tablets with android versions less than 4.3.
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