Originally Posted by Zenton:
“Iain is very good with the way he handles Emmas calls. He is genuinely caring and understanding. I do find it uncomfortable however listening to someone who is so vulnerable they have to phone a radio station for help / comfort.”
Iain is excellent with Emma because he's good and kind and it emanates from him.
People in pain will gravitate towards someone who shows understanding and is genuinely patient and generous with their time which Iain obviously has been with Emma.
What Emma revealed last night, what she has been through is just so shocking and so horrifying, my heart goes out to her.
A lot of people who are lonely and don't have the right support in their lives use radio as companionship so Emma may view broadcasters like Ian as a friendly trustworthy ear.
I know it can be uncomfortable listening for some but if Emma derived comfort from Iain's words then it's worth it.
I admire Iain for taking Emma's calls cos he doesn't have to. He knows that some people will lambast him and accuse him of being exploitative but any decent person can tell that he cares more about her well-being than any flack he'll get for it.
I think he's acted on instinct and his instinct has been right - he should be commended for his actions cos it must be enormously difficult to know what to say and how to say it - it's such a minefield at any time but even more so live on air.
I'm hoping that her calls to Iain will lead to Emma finally getting the help she so desperately needs and if that is the case it trumps any listeners' buzzkill.
Iain speaks to Emma with empathy and kindness and that can never be wrong.