|
||||||||
T7650 hard drive failure |
![]() |
|
|
|
Thread Tools | Search this Thread |
|
|
#1 |
|
Forum Member
Join Date: Jun 2012
Location: Wirral
Posts: 286
|
T7650 hard drive failure
Hi all.
Major problem, the title above says it all. Is there any way around this or are all the recordings lost? Went on the recording library but nothing showed up. Put the box into standby then back on and it asked if I wanted to format the hard drive. Said no and it told me that recording and pausing of live TV would not be possible. I hope there's a way to recover the stuff we've recorded. Was quite a bit of stuff on there to lose. Thanks in advance for any help. Tom |
|
|
|
|
Please sign in or register to remove this advertisement.
|
|
|
#2 |
|
Forum Member
Join Date: Jun 2012
Location: Wirral
Posts: 286
|
I've tried reinstalling the software again. I remember futaura saying he managed to bring one of his old boxes back to life by doing it but no joy for me unfortunately
![]() Just out of curiosity where is the EPG stored as it's still populated with all the timers highlighted even though I can't access the timers list directly. Is there any way of being certain that it's a hard drive fault and not something else? Just in case the drive is actually ok I've looked around for a second hand unit to swap the drive into but can't find one anywhere ![]() I doubt it but would the drive be compatible with the newer T7655 units? We could get one of those as a replacement if needs be to watch our stuff.......... Cheers Tom |
|
|
|
|
|
#3 |
|
Forum Member
Join Date: Jun 2012
Location: Wirral
Posts: 286
|
Managed to find a recon box on eBay so it's on it's way to us. Fingers crossed the hard drive from the old box is ok, there's too many recordings on it to lose.
Cheers Tom |
|
|
|
|
|
#4 |
|
Forum Member
Join Date: Jul 2004
Location: SW London, Crystal Palace Tx
Posts: 2,769
|
Sorry I can't help, Soup-Dragon, and sorry about what's happened - I dread it happening to me :O
I hope Futaura will see your post soon and bring his wisdom to the table
|
|
|
|
|
|
#5 |
|
Forum Member
Join Date: Jun 2012
Location: Wirral
Posts: 286
|
Thank you for your sympathy regarding our loss
if anybody knows if our content is salvageable it's him.Cheers. Tom |
|
|
|
|
|
#6 |
|
Forum Member
Join Date: Jun 2012
Location: Wirral
Posts: 286
|
The replacement box has been delivered. When I get home from work I'll make sure that it's working properly first then I'll put our old drive in see what happens
![]() Cheers. Tom |
|
|
|
|
|
#7 |
|
Forum Member
Join Date: Jun 2012
Location: Wirral
Posts: 286
|
Well it wasn't the hard drive
Well that all went rather well.
Box worked as it should so I upgraded the firmware to v1.49 and swapped the hard drives over. Mrs Tom was very happy to find all her recordings exactly where she left them. An hour or so and all the timers had sorted themselves out without any prompting from me. Happy days. All I need now is to find out how to flash the old box in an effort to bring it back to life. Need to pick Futaura's brain ![]() Cheers. Tom |
|
|
|
|
|
#8 |
|
Forum Member
Join Date: Jul 2004
Location: SW London, Crystal Palace Tx
Posts: 2,769
|
Quote:
Well that all went rather well.
|
|
|
|
|
|
#9 |
|
Forum Member
Join Date: Jun 2012
Location: Wirral
Posts: 286
|
It's been a while since Futaura has been online. I'd feel a lot happier if I could bring the old box back to life. I hope he pays a visit soon
Cheers. Tom |
|
|
|
|
|
#10 |
|
Forum Member
Join Date: Oct 2003
Location: Norfolk
Posts: 2,103
|
Sorry I didn't check in earlier - your issue sounds very much like what I had (have). I would bet it is the same issue and the SATA interface/driver has developed an issue. Although I managed to get mine working again, it went back to failing intermittently when waking up from low power standby, requiring a power cycle to fix. I don't use it at the moment.
Glad you swapped the hard drive out without messing with it, as that's the best way around the issue. I don't know the root cause - could be a flash memory issue I suppose, although mine reported no errors when I redid mine. Has your email address changed lately? I still have your address from a couple of years ago. I'll send you a link. Reflashing the software doesn't help, but a full flash update might (I can give you access to this). It is considered relatively dangerous - could potentially brick the box, but has not happened to me yet. This is what kick-started my box so it at least sees the HDD most of the time. T7655 units have 2.5" drives, BTW - most T7650 units have 3.5". 2.5" drives can be used in a T7650 too, although the chassis probably doesn't have the correct mount points. Fortunately, I have a T7650 that came factory supplied with a 2.5" (so obviously had suitable mount points). What I haven't tried yet is swapping a T7655 Amber drive with a T7650, as if not compatible it may cause one or both drives to be wiped and reset. I do know that swapping drives between a T7655 Amber and T7655 Emerald will result in data loss though - I think they use different filesystems, or are at least organised differently. If you had connected your T7650 drive to a T7655 Emerald, it'd probably have magically erased the drive (no format). The EPG is stored in RAM, and timers on HDD, but probably there is a copy of the existing timers held in memory also. |
|
|
|
|
#11 |
|
Forum Member
Join Date: Jun 2012
Location: Wirral
Posts: 286
|
Thanks for popping by
![]() My email is the same as it was so thanks in advance for that. The replacement box is working well, no sign of any issues with the drive swap but as it's not new it's probably only a matter of time before the same thing happens again. Been looking around for another box as a future replacement. I know one day we'll need to get a new (new) box though. Found a Bush B320HDPVR which I believe is a T7650 machine but it has a different front end. There was a picture of the bottom of the box and it did say T7650. Is that likely to be a bit newer than ours that has the angled pattern under the 3 buttons? Cheers. Tom |
|
|
|
|
|
#12 |
|
Forum Member
Join Date: Jul 2004
Location: SW London, Crystal Palace Tx
Posts: 2,769
|
Quote:
it went back to failing intermittently when waking up from low power standby, requiring a power cycle to fix.
Glad to see you are in circulation, Futaura - I worry! I'm worried about Creddish! |
|
|
|
|
|
#13 |
|
Forum Member
Join Date: Jun 2012
Location: Wirral
Posts: 286
|
Quote:
A few weeks ago I had to stop using lower power standby due to problems waking up - I forgot all about that, me having my own problems waking up!
Glad to see you are in circulation, Futaura - I worry! I'm worried about Creddish! Cheers. Tom |
|
|
|
|
|
#14 |
|
Forum Member
Join Date: Oct 2003
Location: Norfolk
Posts: 2,103
|
Quote:
Thanks for popping by
![]() My email is the same as it was so thanks in advance for that. The replacement box is working well, no sign of any issues with the drive swap but as it's not new it's probably only a matter of time before the same thing happens again. Been looking around for another box as a future replacement. I know one day we'll need to get a new (new) box though. Found a Bush B320HDPVR which I believe is a T7650 machine but it has a different front end. There was a picture of the bottom of the box and it did say T7650. Is that likely to be a bit newer than ours that has the angled pattern under the 3 buttons? |
|
|
|
|
#15 |
|
Forum Member
Join Date: Oct 2003
Location: Norfolk
Posts: 2,103
|
Quote:
A few weeks ago I had to stop using lower power standby due to problems waking up - I forgot all about that, me having my own problems waking up!
Glad to see you are in circulation, Futaura - I worry! I'm worried about Creddish! I haven't heard from creddish for a while either. |
|
|
|
|
#16 |
|
Forum Member
Join Date: Jul 2004
Location: SW London, Crystal Palace Tx
Posts: 2,769
|
Quote:
Be careful if you are leaving the box in active standby...
|
|
|
|
|
|
#17 |
|
Forum Member
Join Date: Jun 2012
Location: Wirral
Posts: 286
|
Quote:
I found just one on eBay searching for B320PVR - is that the one you mean? That'll be very old as it also says v1.36 on the label. I only recall one version of the front panel. I would recommend T7655 Emerald box - only downside is that you won't be able to transfer the recordings from your T7650.
No it's lisled as a Bush B320HDPVR and there's a picture of the underside label saying it's a T7650. There's two people bidding on it now ![]() Cheers. Tom |
|
|
|
|
|
#18 |
|
Forum Member
Join Date: Oct 2003
Location: Norfolk
Posts: 2,103
|
Quote:
No it's lisled as a Bush B320HDPVR and there's a picture of the underside label saying it's a T7650. There's two people bidding on it now
![]() |
|
|
|
|
#19 |
|
Forum Member
Join Date: Jun 2012
Location: Wirral
Posts: 286
|
Quote:
Yes, sorry - that's the one I meant. It says v1.36 on the label, so that'll have been manufactured between June-November 2012. IIRC, the initial public release version was v1.36.
Fingers crossed the old box will see the hard drive after I've had a play tomorrow. I'll more than likely try and buy that Bush and hopefully try and pick away at our mountain of recordings. Some days the sky and the freeview are both recording two programs. The freeview does tent to record the bulk of our viewing though. By the time we get around to clearing it all Vestel will have the T7760 ( made up name ) out for us to buy ![]() Cheers Tom |
|
|
|
|
|
#20 |
|
Forum Member
Join Date: Jun 2012
Location: Wirral
Posts: 286
|
No luck
Well that was a disappointment.
The flashing process was as simple as Futaura said. It still won't see the hard drive though. During the process and the subsequent first time installation, I could hear the hard drive continually spinning up and down as if something was trying to kick in but no joy. Not to worry, at least we've got the re-con box with all our recordings still intact. So even though it didn't work, my thanks go to Futaura for his help ![]() Cheers Tom |
|
|
|
|
|
#21 |
|
Forum Member
Join Date: Oct 2003
Location: Norfolk
Posts: 2,103
|
I was never 100% sure the flash update kickstarted my box (it was the final thing I tried to get it working) or whether it was me poking around at the components on the SATA data lines. It could also have been a complete coincidence and decided to start working again for some other reason. It is hard to troubleshoot the issue on mine as it boots up 99% of the time, so in a way I'm hoping it dies again.
You mention the hard drive spinning up and down - does it do this all the time when booting? Could indicate a power related failure, in which case I would try powering the drive externally to see if that helps. I guess you have tried swapping PSUs, although it is unlikely to be that I would think - more likely a component in the power supply section on the mainboard. |
|
|
|
|
#22 |
|
Forum Member
Join Date: Jun 2012
Location: Wirral
Posts: 286
|
I've had the drive from the replacement box in the old box and the same drive failure happens along with it spinning up and down while booting. I've got the old drive in the replacement box using the old power supply with no issues so I would think it's something on the old box's board at fault. Other than checking the cables (done that) and poking at the various components on the board itself (done that too) I've no idea where else to go with this. I did read something about baking the board in the oven, something to do with dry joints but I've not tried that as yet.
Cheers. Tom |
|
|
|
|
|
#23 |
|
Forum Member
Join Date: Oct 2003
Location: Norfolk
Posts: 2,103
|
I'd advise against sticking it in the oven
. It could be dry joints, but equally it could be component failure. Not that I'm unfamiliar with such procedures - several years ago I fixed a faulty T835 where the tuners didn't work. Visual inspection showed scorch marks under one of the tuner chips and some suspect/shorted solder on the chip legs - not sure how it got in that state, but could have been lightening damage. Anyway, a quick blast with a heat gun (last ditch solution) and the tuners fired up and the box is still working today!It's hard to say what your issue is - it could be a power issue on the board which would be relatively easy to fix, but you can only test for that by powering the drive independently from the T7650, while the SATA data cable is still connected to the T7650. If it still fails then it is not a power issue and possibly the same issue as mine. And if our boxes both encountered the same fault, I'd tend to rule out solder joint failures. You could get more info from the serial logs via the SCART port - that's how I figured out mine was a SATA related failure (the box sees the drive initially, displays it's serial number and make, but then fails to mount the partitions). |
|
|
|
|
#24 |
|
Forum Member
Join Date: Jun 2012
Location: Wirral
Posts: 286
|
You've lost me a little there.
I'll re read it in the morning to see if it sinks in a bit better. Not sure if it's related or just a coincidence but the Mrs has said that while watching a recording off the old hard drive the fast forward for any given speed seems to be a lot quicker than when the drive was working in the old box. Cheers. Tom |
|
|
|
|
|
#25 |
|
Forum Member
Join Date: Jun 2012
Location: Wirral
Posts: 286
|
Won't be messing about with the old box. Nice shiny new Hitachi 1tb box turned up this morning.
Just got it all set up with the timers so all we need to do now is watch the stuff that's on the replacement 7650 then it'll be a spare. The old (broken) one can take it's place in the big front room in the sky, or the tip as it's better known. Cheers. Tom |
|
|
|
![]() |
|
|
All times are GMT. The time now is 16:48.





if anybody knows if our content is salvageable it's him.
