Originally Posted by DinkyDoobie:
“I haven't read the thread but have you swiped up on the screen and checked the volume settings in the control panel?”
Hello there. Yes that's been checked and the setting is to the max.
There's been a huge development since I last posted folks. I'm not one for music downloads etc which smart phones are famous for, if I want to listen to music I'll pull up a track from YouTube and watch it. I had the Google app downloaded which I do admit is maybe a little strange considering it's contained within Safari which I never use. Anything I wanted to listen to whether YouTube or news related I listened to via the Google app. All was 100% until the volume/sound crashed 3 days ago hence this thread.
So this evening I decided to go into Safari and pull up a vid from YouTube to see if there was any improvement in sound or if the muted sound was still there. Well low and behold the sound was working perfectly and as it should be through Safari. So I went back to the Google app and pulled up a vid and there's no change there, sound is still at low key.
Folks I need some advice here. Is there any point in going to Apple now if the sound's working perfectly through Safari but not through the seperate Google app. I could go to Apple and say nothing and let them diagnose the fault but if the engineer goes straight to Safari and pulls up a vid they'll make me look like a total idiot.
So what do you suggest folks? let it slide cancel the reservation and be grateful the sound has returned or go and get Apple to check it out regardless seeing as the volume/sound issue still remains albeit through a seperate app because there may be another issue lurking within which is preventing the sound from being audible. I don't want to waste any Apple engineers time. Thanks.