DS Forums

 
 

Stealth price increase by Three?


Reply
Thread Tools Search this Thread
Old 06-04-2016, 12:14
David_Stephens
Forum Member
 
Join Date: Nov 2014
Posts: 15

I was booted from the One Plan and got the AYCE everything and 12G hotspot for £20.

I asked twice if this price would stay the same for the contact duration. Yes I was told. Definately not, the lady said.

Now looking on My3 it looks like they are about to take £21 next month. Not had any text or email to say there will be an increase and was not expecting this.
A 5% rise is more or less twice inflation. Can they get away with this? Has anyone else noticed this? Can anything be done or have ive been screwed over? If they are putting the price up shouldni try for the 30G hotspot? Perilously close to 12 this month.

Thanks David.
David_Stephens is offline   Reply With Quote
Please sign in or register to remove this advertisement.
Old 06-04-2016, 12:27
Mark in Essex
Forum Member
 
Join Date: Mar 2005
Posts: 3,644
I was booted from the One Plan and got the AYCE everything and 12G hotspot for £20.

I asked twice if this price would stay the same for the contact duration. Yes I was told. Definately not, the lady said.

Now looking on My3 it looks like they are about to take £21 next month. Not had any text or email to say there will be an increase and was not expecting this.
A 5% rise is more or less twice inflation. Can they get away with this? Has anyone else noticed this? Can anything be done or have ive been screwed over? If they are putting the price up shouldni try for the 30G hotspot? Perilously close to 12 this month.

Thanks David.
Just wondering if they are charging you for slightly more than 1 month for the 1st month as it's out of sync with your old contact?
Mark in Essex is offline   Reply With Quote
Old 06-04-2016, 13:15
Chris1973
Forum Member
 
Join Date: May 2013
Posts: 667
No idea whether its just a coincidence or part of the wider scale but I posted on another thread a few hours ago that my Stepfather had a letter through stating that his £10 per month tariff would now be £11 per month. The letter stated that it should be £14 a month but they were applying a £3 / month discount. Either way, it worked out an extra £1 a month, although they did at least write to him informing him of the change.

Fortunately he is on a rolling contract, so his one and only response was to send a letter giving notice. He is now moving to life mobile, which is a much better deal (for him) with an extra 400 minutes and saves him nearly £4 a month on Three's new price.

Three's service around here is crap (and that is being kind) so its hardly worth the old price, if anything they should be heavily discounting their plans in this area as you can never connect on 3G!.
Chris1973 is offline   Reply With Quote
Old 06-04-2016, 14:07
bikerlad
Forum Member
 
Join Date: Jun 2006
Location: London
Posts: 391
Does My3 say the plan has changed to £21 or is there just an additional £1 added somewhere?
bikerlad is offline   Reply With Quote
Old 06-04-2016, 14:34
David_Stephens
Forum Member
 
Join Date: Nov 2014
Posts: 15
Does My3 say the plan has changed to £21 or is there just an additional £1 added somewhere?
It is on my3 page
David_Stephens is offline   Reply With Quote
Old 06-04-2016, 17:39
Pucky
Forum Member
 
Join Date: Mar 2010
Location: Nottingham
Posts: 1,950
Is it something to do with the RPI? I upgraded last week and there's now a thing on all Three bills to say that they reserve the right to increase tarrifs if the RPI is increased.
Pucky is offline Follow this poster on Twitter   Reply With Quote
Old 06-04-2016, 18:07
FiendishlyC
Forum Member
 
Join Date: Jan 2008
Posts: 88
I was booted from the One Plan and got the AYCE everything and 12G hotspot for £20.

I asked twice if this price would stay the same for the contact duration. Yes I was told. Definately not, the lady said.

Now looking on My3 it looks like they are about to take £21 next month. Not had any text or email to say there will be an increase and was not expecting this.
A 5% rise is more or less twice inflation. Can they get away with this? Has anyone else noticed this? Can anything be done or have ive been screwed over? If they are putting the price up shouldni try for the 30G hotspot? Perilously close to 12 this month.

Thanks David.
Mine is showing £18 instead of £17 for the plan I just signed up to. Will moan at @threeuk and see what they say.
FiendishlyC is offline   Reply With Quote
Old 06-04-2016, 19:28
David_Stephens
Forum Member
 
Join Date: Nov 2014
Posts: 15
Mine is showing £18 instead of £17 for the plan I just signed up to. Will moan at @threeuk and see what they say.
£17 to £18 or £20-21 is more than rpi or cpi surely. Twice as much?
David_Stephens is offline   Reply With Quote
Old 06-04-2016, 22:32
clewsy
Forum Member
 
Join Date: Mar 2003
Location: Midlands
Posts: 2,860
Yeah that will be the inflation increase. They probably have a clause to raise it by inflation + x%
clewsy is offline   Reply With Quote
Old 06-04-2016, 23:03
bikerlad
Forum Member
 
Join Date: Jun 2006
Location: London
Posts: 391
The rpi increase is meant to be in May though.
bikerlad is offline   Reply With Quote
Old 06-04-2016, 23:26
clewsy
Forum Member
 
Join Date: Mar 2003
Location: Midlands
Posts: 2,860
Yep well you always pay a month ahead on a contract remember.
clewsy is offline   Reply With Quote
Old 07-04-2016, 00:20
thebennyboy
Forum Member
 
Join Date: Dec 2012
Location: North Wales
Posts: 325
I got a text saying the price rise wasn't happening this year.

The text: http://gifyu.com/images/Screenshot_2...7-00-13-34.png
What it linked to: https://drive.google.com/file/d/0B4o...ew?usp=sharing
thebennyboy is offline   Reply With Quote
Old 07-04-2016, 07:19
prking
Forum Member
 
Join Date: Sep 2002
Location: Weston-super-Mare
Posts: 9,167
Yes, but my3 shows,in the total, charges outside your allowance as well. Look at the breakdown instead.
prking is offline   Reply With Quote
Old 07-04-2016, 09:42
FiendishlyC
Forum Member
 
Join Date: Jan 2008
Posts: 88
I've checked with Three and there is nothing on the system to suggest my bill is going up - they've asked me to provide a screenshot of the price increase so technical can look at it.
FiendishlyC is offline   Reply With Quote
Old 07-04-2016, 12:05
David_Stephens
Forum Member
 
Join Date: Nov 2014
Posts: 15
Interestingly my bill came today for £20 but in My3 under my 12G hotspot ayce data txt an mins plan it says current monthy cost £21
Think i'll have to leep an eve on this one... and what they take on the direct debit.
David_Stephens is offline   Reply With Quote
Old 07-04-2016, 12:07
David_Stephens
Forum Member
 
Join Date: Nov 2014
Posts: 15
Interestingly my bill came today for £20 but in My3 under my 12G hotspot ayce data txt an mins plan it says current monthy cost £21
I have the option selected that blocks every call or txt out of allowance on and there is definately no additional spend
Think i'll have to leep an eve on this one... and what they take on the direct debit.
David_Stephens is offline   Reply With Quote
Old 07-04-2016, 21:03
simon69c
Forum Member
 
Join Date: Feb 2004
Location: Glasgow
Posts: 1,415
The RPI increase is only applicable to contracts with a phone though - SIM only contracts are specifically excluded from that clause.
simon69c is offline   Reply With Quote
 
Reply




 
Forum Jump


All times are GMT. The time now is 05:03.