fone angels

red_g00ner · 06-04-2016, 13:58

Anyone used foneangels.co.uk?

Sent my phone off to them last week to get my screen repaird on my S4 as the price was really cheap, and have subsequently been reading how bad their business practises are.

Lots of people complaining about being asked for extra money for unnecessary repairs. Problems getting devices back and refunds processed.

Think l've made a huge mistake. As l have just had an email asking me that they have inspected my device and seen that the proximity sensor is faulty. I smell a big pile of steaming BS!

SJ_Mental · 06-04-2016, 14:55

Doing a bit of research it seems they will now hold on it until you lose patience with their excuses and then keep £14.99 for expenses, Sending them more money doesn't change the situation and leaving negative reviews at somewhere like trustpilot means they will have the review removed within a few hours.

Lots of stuff like this out there http://craigkillick.co.uk/2015/10/wh...ke-a-bell-end/

Scam artists imho.

red_g00ner · 06-04-2016, 15:11

Thats one of websites that came up. Wish l had researched first.

jchamier · 06-04-2016, 16:21

Quote:

Originally Posted by red_g00ner

Thats one of websites that came up. Wish l had researched first.

Assuming you've paid by PayPal, I would record a paypal complaint against each charge they've taken from you. Ignore their automatic 'don't complain to paypal' but go through with the complaint.

A friend used them successfully for an iPhone repair summer last year, but I had to complain to get my unrepaired phone and money back last Nov.

06-04-2016, 13:58	#1
red_g00ner Forum Member Join Date: Apr 2003 Location: UK Posts: 790	fone angels Anyone used foneangels.co.uk? Sent my phone off to them last week to get my screen repaird on my S4 as the price was really cheap, and have subsequently been reading how bad their business practises are. Lots of people complaining about being asked for extra money for unnecessary repairs. Problems getting devices back and refunds processed. Think l've made a huge mistake. As l have just had an email asking me that they have inspected my device and seen that the proximity sensor is faulty. I smell a big pile of steaming BS!

06-04-2016, 14:55	#2
SJ_Mental Forum Member Join Date: Dec 2004 Location: Melting pot of friendship Posts: 11,734	Doing a bit of research it seems they will now hold on it until you lose patience with their excuses and then keep £14.99 for expenses, Sending them more money doesn't change the situation and leaving negative reviews at somewhere like trustpilot means they will have the review removed within a few hours. Lots of stuff like this out there http://craigkillick.co.uk/2015/10/wh...ke-a-bell-end/ Scam artists imho.

06-04-2016, 15:11	#3
red_g00ner Forum Member Join Date: Apr 2003 Location: UK Posts: 790	Thats one of websites that came up. Wish l had researched first.

06-04-2016, 16:21	#4
jchamier Forum Member Join Date: Mar 2000 Location: This forum Posts: 3,392	Quote: Originally Posted by red_g00ner Thats one of websites that came up. Wish l had researched first. Assuming you've paid by PayPal, I would record a paypal complaint against each charge they've taken from you. Ignore their automatic 'don't complain to paypal' but go through with the complaint. A friend used them successfully for an iPhone repair summer last year, but I had to complain to get my unrepaired phone and money back last Nov.

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