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BT Infinity 1 Going Up To 52mbps |
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#201 |
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Forum Member
Join Date: May 2016
Posts: 15
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Think I'm almost there now!
52mb download is in place. I spent ages with BT support trying to get "my offers" working from MyBT but never did. Rang instead and (after 40 minutes waiting!) got BT Infinity 1 52mb, unlimited download for £12 per month on a 24 month contract. Also got £2 off BT sport for 12 months. So now paying £16 per month instead of the current standard of £32 - happy with that! Only thing I couldn't get was a free SmartHub so that wil cost £50 if I decide I need it - well, I know I don't "need it" but will probably buy one anyway! |
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#202 |
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Inactive Member
Join Date: Jun 2016
Location: Independent United Kingdom
Posts: 3,749
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I do a speed test and get 75meg.
What is the point of infinity 2 if you can get the speed on infinity 1? |
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#203 |
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Forum Member
Join Date: Jan 2010
Posts: 9,204
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Quote:
I do a speed test and get 75meg.
What is the point of infinity 2 if you can get the speed on infinity 1? |
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#204 |
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Forum Member
Join Date: Oct 2000
Location: Swindon
Posts: 2,893
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Quote:
I do a speed test and get 75meg.
What is the point of infinity 2 if you can get the speed on infinity 1? What's your uplink speed? I'd check your bill
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#205 |
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Inactive Member
Join Date: Jun 2016
Location: Independent United Kingdom
Posts: 3,749
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Quote:
You shouldn't be getting 75Mb. So there's a mistake somewhere, or the speed test you're using isn't accurate.
Quote:
??? Think I've missed something. If you are on 1 you shouldn't be getting that.
What's your uplink speed? I'd check your bill ![]() I am on infinity 1. http://www.speedtest.net |
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#206 |
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Forum Member
Join Date: May 2016
Posts: 15
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That's better than infinity 2! Keep quiet and don't reboot your hub
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#207 |
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Forum Member
Join Date: Aug 2003
Location: Heart of England.
Posts: 8,631
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Quote:
Think I'm almost there now!
52mb download is in place. I spent ages with BT support trying to get "my offers" working from MyBT but never did. Rang instead and (after 40 minutes waiting!) got BT Infinity 1 52mb, unlimited download for £12 per month on a 24 month contract. Also got £2 off BT sport for 12 months. So now paying £16 per month instead of the current standard of £32 - happy with that! Only thing I couldn't get was a free SmartHub so that wil cost £50 if I decide I need it - well, I know I don't "need it" but will probably buy one anyway! £26pm up to 52mb unlimited 18mths with free Smart Hub £20pm up to 52mb unlimited 24mths, no new hardware. £28.50 up to 76mb unlimited 18mths with free Smart Hub. I'm paying £24.55 a month for Infinity 1 (38) now, so there aren't any huge incentives to recontract. They did a big sell on the Smart Hub (don't really need) and the increase to 52, but all customers should eventually get that anyway. Existing contract is up on 22 Aug. |
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#208 |
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Forum Member
Join Date: Jul 2001
Posts: 2,642
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Quote:
The best offers I can get for recontracting is -
£26pm up to 52mb unlimited 18mths with free Smart Hub £20pm up to 52mb unlimited 24mths, no new hardware. £28.50 up to 76mb unlimited 18mths with free Smart Hub. I'm paying £24.55 a month for Infinity 1 (38) now, so there aren't any huge incentives to recontract. They did a big sell on the Smart Hub (don't really need) and the increase to 52, but all customers should eventually get that anyway. Existing contract is up on 22 Aug. |
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#209 |
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Forum Member
Join Date: Mar 2015
Posts: 406
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When I cancelled under OFCOM regs, I was told I'd be charged £31 openreach disconnection but wasn't.
Then I got the £10.99 sale price with HH5, but moaned so they sent me both a HH5 and a smart hub, then a second smart hub (I have no idea why). Rather than sell the spare smart hub, I gave it to my parents so if BT ask for it back, I'll try and explain it's gone to another long term bt customer ![]() The cancellation and re-connected has cost me about £56 extra, but I got a £100 mastercard card and £120 quidco cashback. Why are the existing customer offers so bad?! |
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#210 |
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Forum Member
Join Date: Nov 2001
Posts: 38
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Quote:
has your speed dropped down from this since having it installed? I ask as I seem to be in the same position. Infinity 1 installed yesterday and my home hub is connecting at around 78mbps down and 20mbps up |
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#211 |
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Inactive Member
Join Date: Jun 2016
Location: Independent United Kingdom
Posts: 3,749
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Quote:
Hi,
has your speed dropped down from this since having it installed? I ask as I seem to be in the same position. Infinity 1 installed yesterday and my home hub is connecting at around 78mbps down and 20mbps up |
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