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EE Tv Box HDD Problems |
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#1 |
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Forum Member
Join Date: Aug 2014
Posts: 168
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EE Tv Box HDD Problems
Hi a online friend has a problem here is the problem. He bought from e-bay a EE tv box in partnership with Netgem the HDD 1TB is restricted so will only work if he takes a up broadband with EE just wondering if there is a way he can get the HDD working without going to EE for his BB service?? my apologies if this is in the wrong forum TIA
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#2 |
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Forum Member
Join Date: May 2004
Location: Reading
Posts: 27,926
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Your friend may want to read the EE T&Cs. EE only hire out their TV boxes, they don't sell them so I wonder if the seller was being totally legit.
https://broadband.ee.co.uk/ee-tv/ee-...faq-reliable-p At best I suspect it will work as a basic Freeview receiver. You might get some of the catch-up services to work but I very much doubt much else will work unless you subscribe to EE's TV service. If the link doesn't work properly expand the "Legals" section to see the bit about hiring the box. |
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#3 |
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Forum Member
Join Date: Aug 2014
Posts: 168
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Thanks for your reply
Still trying to get my head round this HDD disablement thing LOLwhile I can understand that you have to have a subscription to get certain channels does that mean once you have a subscription from EE all channels including FTA ones will be recorded via the HDD? If this is so then it's shameful my friend only wants to get the HDD working and not have to subscribe to the channels. just for the FTA ones. is a activation signal sent out from EE after subscription and could the HDD be wired in such a way it will record the FTA channels? As for being EE's property well ebay do sell other boxes like You View noit ideal I know but it's the world we live in today sadly thanks again for your input
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#4 |
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Forum Member
Join Date: May 2004
Location: Reading
Posts: 27,926
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The box probably authenticates to the EE servers and determines whether or not you have a valid subscription to their TV services. If you cannot even record the Freeview channels without this authentication then the box is pretty much useless. You would have to hack into the firmware and do some recoding to bypass the authentication process to allow it to be used. Not a simple or trivial matter and get it wrong and you have a door stop.
As for YouView. You can buy YouView boxes from any out of town shed and they don't need a subscription to work. Unlike the EE box which is only available as part of a EE TV subscription. Basically anyone flogging an EE TV box is really conning the buyer out of their dosh as the box is next to useless without a subscription. |
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#5 |
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Forum Member
Join Date: Feb 2009
Posts: 3,981
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Quote:
Thanks for your reply
Still trying to get my head round this HDD disablement thing LOLwhile I can understand that you have to have a subscription to get certain channels does that mean once you have a subscription from EE all channels including FTA ones will be recorded via the HDD? If this is so then it's shameful my friend only wants to get the HDD working and not have to subscribe to the channels. just for the FTA ones. is a activation signal sent out from EE after subscription and could the HDD be wired in such a way it will record the FTA channels? As for being EE's property well ebay do sell other boxes like You View noit ideal I know but it's the world we live in today sadly thanks again for your input ![]() Pay TV is not a big selling point for the box but it does allow you to subscribe to Wuaki, Now TV, TV Player Plus. These channels come through their dedicated apps; it is only the FTA "Freeview" channels which are recorded. The only people I can see who might benefit from buying a second hand box are existing EE customers who require a second box. Not 100% sure that even this would work though. |
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#6 |
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Forum Member
Join Date: Jun 2003
Location: Cheshire
Posts: 6,462
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Quote:
...once you have a subscription from EE all channels including FTA ones will be recorded via the HDD? If this is so then it's shameful.... my friend only wants to get the HDD working and not have to subscribe to the channels. just for the FTA ones
Sorry to be blunt, but you're moaning because something doesn't work the way you or your friend think it should rather than querying it not working in the way it is supposed to do. IOW your friend has gone cheap and it has bitten them in the ass. He/She should have just bought a Freeview recorder. Quote:
....As for being EE's property well ebay do sell other boxes like You View noit ideal I know but it's the world we live in today sadly thanks again for your input
![]() Ebay doesn't sell anything except a service to allow sellers to advertise their wares and buyers to make purchases. In short then, Ebay didn't "sell" your friend anything. What happened in reality is that someone advertising via Ebay offered an EE box for sale. Your friend appears to have been gullible enough- or greedy enough- to think they found a bargain and then made a purchase from the seller without doing their own homework properly first. You wrote "it's the world we live in today" as if somehow you and your friend see yourselves as the injured parties. There's nothing different today than from 2000+ years ago when the Romans came up with a phrase that perfectly describes your situation: caveat emptor. It translates from the original Latin as "Let the buyer beware". In conclusion, your friend should suck it up that they made a bad purchase and just write it off as a learning experience; the lesson being "Know what you're buying before hitting the Buy button". There may be grounds to get a refund from the seller if you can prove that the sale contravened Ebay's selling policies. http://pages.ebay.co.uk/help/sell/policies.html In future perhaps you and your friend should consider seeking help before making similar such purchases. |
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#7 |
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Forum Member
Join Date: Aug 2014
Posts: 168
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To Chris Frost. Yes we both understand that you have to take precautions when buying on line from e-bay etc,etc I think personaly my friend didn't do enough research on this device. That said if he isn't happy one would think it could be returned to the e-bay seller/shop providing they do accept returns. Thanks for your reply
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#8 |
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Forum Member
Join Date: Jun 2003
Location: Cheshire
Posts: 6,462
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To DS-Guy: Ebay returns are allowed under a specific set of circumstances. It is by-no-means automatically a right that one can return something and expect a refund even if the seller accepts returns. In general, changing ones mind isn't enough justification to return a used item sold via Ebay.
In your friend's case the situation falls under the Ebay policy about selling stolen goods. The onus is still on them to show to Ebay that the goods are not the seller's property, but as long as that is possible and Ebay accepts the evidence then the rest should be something of a formality. What concerns me is the general presumption that the buyer is always right, and it is fostered somewhat by Ebay's "shoot first, ask questions later" policy regarding disputes. This is not aimed at you or your friend but is a wider observation. I know this isn't the situation in this specific instance, but I have seen sellers unfairly penalised because a buyer makes some incorrect presumptions or throws a hissy fit when they don't get their own way even though they're being unreasonable. |
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