Originally Posted by Jane_Lee3:
“This puts me in mind of when me and hubby went to PC WORLD to purchase a new laptop for me when mine got smashed in the summer. (It was 5 years old!) We went to an assistant, and he said 'go sit in the PC assistance area' or words to that effect. And I was like 'umm, can we not just go to a checkout?' And he said 'no, we have a dedicated team for laptops and PC's.'
Long story short, they were hoping to sit us down for 10 minutes, blind us with bullshit, and sell us £200 of crap we don't need, (or that's free on the internet!) along with an extended warranty (when it had 2 years on it anyway!!!) Probably to make up for the laptop being only £275 in the sale!
W@nkers.”

i Wasn't going to go into detail but that story is very similar to mine!
Went to buy our first ever PC, Walked in, chose the one I wanted, waited, and waited, ant waited ..... After literally 30-40 minutes still no assistance. Back in those days they kept the computer boxes under the display shelves and at the end of the aisles. So I loaded it onto a trolley and headed to the checkout ..... All of a sudden 3 members of staff were suddenly able to free themselves up and came charging over "You can't do that... We have to serve you!!" - Erm OK. I was sent to the seated area till an assistant was free, Finally after about an hour in the shop I got the assistant to load it onto the trolley and started to walk back to the checkout ..... once again "You can't do that, we need to go and sit down"
I had been in the shop for an hour and wanted to go! I reluctantly walked to the seating area again, and then the spiel for the warranty started, I politely interrupted and said it is my personal policy not to buy extended warranties, he laughed and changed the subject than started again! I reminded him it was going to happen, and begged could I please just pay for my PC and go, and he happily laughed and said "I am afraid it is a job requirement for me to ask you at least 3 times" ..... To which I replied "Well I have been here over an hour, if you ask me a third time, you'll lose the sale"
He did, and I left. He grovelled as I was leaving, and acted like his hands were tied.
I resolved never to buy a PC from there.