Originally Posted by moox:
“You are likely an outlier - there are plenty of rural places where things are much easier (existing poles and ducts) - and as of yet, no action from BT or from anyone else (Western Power Distribution is likely overground where you are, and they just happen to own their own fibre network operator - so it's interesting that they don't seem to be interested in bidding for any work)”
True. 11Kva lines go over my garden and I have a pole, transformer and everything. That would be the easiest way to get down from the main road. I might take the jump leads out in a minute and see if they have turned it on yet.
On the call centre accent point, I think we need to be careful here. We live in a very diverse country in terms of the variety of accents and it is down to each of us to understand them all, not the person speaking to change theirs to suit us. I live as far from Scotland as you can get (almost) and I have no problems. Or with anyone else for that matter. It's probably more a matter of not wanting to listen than actually trying. Granted, their may be the odd word or phrase that doesn't translate but that's one of the best things about our language. I'm glad they're putting one in Plymouth.
Customer: ' I say, my mobile phone seems to have malfunctioned. Could you assist please, kind customer services person? ANSWER ME!'.
CS: 'Yarp. 'Ave ee tried turnin ee offunonagen? That'll probly twonk the bazzard.'
Customer 'I do beg your pardon, I'm from the home counties and don't speak Mexican'
CS: 'Alroight boy, stick ee to yer yer and see if ee can yer wots yer. See ee drekkly mate. Gotta run, cows is out again.'
Beeeeeeeeeeeeep..