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Netflix and Fire TV stick problems |
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#1 |
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Forum Member
Join Date: Apr 2004
Location: Derbyshire / UK
Posts: 3,727
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Netflix and Fire TV stick problems
Is anybody else having problems using Netflix with the Amazon fire TV stick?
We have the basic £34.99 version and at times the picture seems to either judder, the sound drops out or it backs out of the programme you're watching. ometimes logging you out completely and going back to the home screen. I've had no problems with that account using everything from a PS4, BT YouView box and a cheap and cheerful laptop. The same stick doesn't seem to have any issues with Amazon Instant Video. |
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#2 |
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Forum Member
Join Date: Jul 2005
Location: Walsall, West Midlands
Posts: 632
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Quote:
Is anybody else having problems using Netflix with the Amazon fire TV stick?
We have the basic £34.99 version and at times the picture seems to either judder, the sound drops out or it backs out of the programme you're watching. ometimes logging you out completely and going back to the home screen. I've had no problems with that account using everything from a PS4, BT YouView box and a cheap and cheerful laptop. The same stick doesn't seem to have any issues with Amazon Instant Video. Altho iPlayer and 5 on demand have sync issues with sound/pic. OK on my roku stick |
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#3 |
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Forum Member
Join Date: Jan 2010
Posts: 9,206
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Quote:
Is anybody else having problems using Netflix with the Amazon fire TV stick?
We have the basic £34.99 version and at times the picture seems to either judder, the sound drops out or it backs out of the programme you're watching. ometimes logging you out completely and going back to the home screen. I've had no problems with that account using everything from a PS4, BT YouView box and a cheap and cheerful laptop. The same stick doesn't seem to have any issues with Amazon Instant Video. |
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#4 |
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Forum Member
Join Date: Apr 2004
Location: Derbyshire / UK
Posts: 3,727
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Quote:
I've had the picture judder and sound problems before. Re-booting the stick seems to cure it, for a while at least. I cancelled Netflix because of the smart DNS blocking, so this is going back a month or more.
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#5 |
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Forum Member
Join Date: Jan 2010
Posts: 9,206
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Quote:
Perhaps it's a daft question but is it simply a case of unplugging for a few minutes or is there any other procedure to follow?
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#6 |
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Forum Member
Join Date: Jun 2005
Posts: 469
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Make sure you're running the latest version of the Netflix app too.
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