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Price Rises in July question? |
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#1 |
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Forum Member
Join Date: Mar 2008
Location: Newcastle
Posts: 1,225
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Price Rises in July question?
Hey so the prices go up in July, and looking to cancel my contract, but, can I buy the YouView box they supplied to me from them and if so, how much?
Many thanks |
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#2 |
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Forum Member
Join Date: Dec 2000
Location: Cheshire
Posts: 622
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If you've had the service for the minimum term, the box is yours.
Equipment: If you end the Service during your Minimum Term, or if we end it before the Minimum Term has ended in accordance with Paragraphs 15.2(c) to 15.2(m), and you've haven't paid for any Equipment in full, we may charge you an amount for the Equipment except in the circumstances set out in Paragraph 17.4. We'll charge you for one 12th of the balance for your Set Top Box (that is, the price of the Set Top Box as set out in the Tariff Guide, less any amount which you paid upfront for that Set Top Box when you placed your order) for each month remaining of your Minimum Term from the date we accepted your order, subject to a maximum of 12 months. Full details of this charge will be set out in your Tariff Guide. If: (a) you keep the Service for which we supplied a Set Top Box for 12 months or more, you won't have to pay anything for that Set Top Box if you later end the Service for which the Set Top Box was supplied. This may happen for example, where we've given you a Set Top Box and you didn't pay the full price for that Set Top Box before the Service ended; or (b) within 12 months of us accepting your order for the Service, you downgrade the level of the Service to a level which normally features an upfront charge for the Set Top Box that is more than you paid when you originally ordered the Service, you'll be charged the balance. This will be the difference between the price you paid for the Set Top Box and the price, as set out in the Tariff Guide, which you would have paid had you taken the Service at the reduced level instead. Any Charge payable as set out in Paragraph 17.3(a) will take into account any increased upfront payment you made for the Set Top Box as a result of downgrading your original service level. |
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