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BT Infinity 80/20 Migration to Sky Fibre Unlimited


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Old 02-05-2016, 16:39
muppetman11
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Can anyone explain the procedure for this ?

I only ask as I've read some people saying they ended up on Sky ADSL first which I'm not too keen on.
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Old 02-05-2016, 16:59
muppetman11
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I should add Sky seem to have given me a date for switch on my line rental however the fibre in the order tracker just says in progress.
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Old 03-05-2016, 12:56
muppetman11
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Anyone know the answer ?
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Old 03-05-2016, 18:23
aurichie
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I don't think they'd put you on ADSL first. Sky have a dedicated switching squad who are very good, so I'd ask them if you are have concerns.
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Old 04-05-2016, 10:51
ThePerfectOne
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They do not put you on ADSL .. on the date they give you your fibre will be switched on
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Old 04-05-2016, 11:50
iniltous
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Moving from BT to Sky fibre will mean that you need to be migrated in the exchange from BT exchange equipment to Sky's LLU equipment, this migrates your telephony, but Sky LLU also delivers their ADSL, but presumably they disable that, for 'fibre' customers.
I believe that you are also moved to another port in the FTTC cabinet , it's not clear why they do this, moving from one position to another when the old and new FTTC ports are the same, but it is possible that if dates are no co-ordinated you could get the exchange work done, then the FTTC cab work done later as different staff do the exhange work to the fibre cab work, or it could be that Sky move telephony first, then move the FTTC later.
....if this happened it's possible that as you would be connected to Sky LLU (but still on a disabled 'BT' FTTC port) you could end up syncing up as Sky ADSL2+ rather than VDSL until the switch takes place in the fibre cab.
You could ask Sky if all the dates are aligned , but even if in most cases everthing happens on time, there are occasions when they don't,
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Old 07-05-2016, 20:18
muppetman11
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Oh dear that doesn't sound good here's hoping I don't end up back on ADSL.
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Old 11-07-2016, 16:58
coopermanyorks
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Oh dear that doesn't sound good here's hoping I don't end up back on ADSL.
Did you get ADSL ?
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Old 13-07-2016, 14:58
jaycee331
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It's been a while since the OP so maybe its all been sorted.

But anyway I did the exact migration queried here back in February.

It was practically seamless. On switch day my telephone cut-over about 4pm in the afternoon, the broadband went down about 10pm which was my prompt to replace the BT hub with the Sky one and I was immediately back online again now with Sky.
Never looked back.
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