In our house we have two identical phones Alcatel C7 POP. On both phones we use WhatsApp and messaging but for some odd reason the phones do not behave in the same way.
For example, when both phones are asleep - (i.e. have not been used for a while and have turned off their screens), only one of them responds when a message or WhatsApp is sent to them. One phone reacts normally giving a sound to say a message has been received – the other does nothing. It is only later when the phone has a had button pressed to unlock it that the messages come though.
We have looked at all the settings we can find on both phones but can’t see any difference – so does anyone have a clue as to what is happening? because not having the phone react to messages when they are sent is proving a problem as we often miss something important. The other phone reacts just as expected i.e. was soon as a message is sent without having to activate anything.
For example, when both phones are asleep - (i.e. have not been used for a while and have turned off their screens), only one of them responds when a message or WhatsApp is sent to them. One phone reacts normally giving a sound to say a message has been received – the other does nothing. It is only later when the phone has a had button pressed to unlock it that the messages come though.
We have looked at all the settings we can find on both phones but can’t see any difference – so does anyone have a clue as to what is happening? because not having the phone react to messages when they are sent is proving a problem as we often miss something important. The other phone reacts just as expected i.e. was soon as a message is sent without having to activate anything.