I have had Sky Q for a few weeks now and I have a number of issues, hopefully none of them will be new to you guys and you may even have some fixes...?
1) Every few days my Sky Q silver will completely lose satellite reception, a reboot fixes this. *I hope a software fix is coming for this*
2) Every few minutes on a recording there is a sound drop and fade back in. This doesn't happen on live TV, only recordings. Again, software fix pls.
3) I have Ethernet throughout my house and would prefer the reliability of using this rather than wifi, yet if I connect my Silver via Ethernet, it will not connect to the network properly, preventing my iPad and sky mini boxes connecting to it.
4) Every few days my Sky mini will lose connectivity for a few seconds then get it back again, then a few mins later do the same thing, this happens repeatedly every few mins until a full reset is done. This happens whether I am connected to the silver via wifi or Ethernet.
Some of these issues I can live with, others are slightly frustrating, the last one can make it almost too annoying to watch. Any advice greatly appreciated. Are there engineer menus that may help etc? Thanks in advance.
1) Every few days my Sky Q silver will completely lose satellite reception, a reboot fixes this. *I hope a software fix is coming for this*
2) Every few minutes on a recording there is a sound drop and fade back in. This doesn't happen on live TV, only recordings. Again, software fix pls.
3) I have Ethernet throughout my house and would prefer the reliability of using this rather than wifi, yet if I connect my Silver via Ethernet, it will not connect to the network properly, preventing my iPad and sky mini boxes connecting to it.
4) Every few days my Sky mini will lose connectivity for a few seconds then get it back again, then a few mins later do the same thing, this happens repeatedly every few mins until a full reset is done. This happens whether I am connected to the silver via wifi or Ethernet.
Some of these issues I can live with, others are slightly frustrating, the last one can make it almost too annoying to watch. Any advice greatly appreciated. Are there engineer menus that may help etc? Thanks in advance.
