[david16]

Quote:

Originally Posted by jonmorris

When you say many, I'd argue it was a TINY amount of customers. And customers who could and were managed by TrafficSense (although Three were constantly tweaking it so it was either too effective, or too ineffective).

Three could and should have ended unlimited tethering. It could have done so quite easily with everyone out of contract, without ever having to increase bills or change allowances.

Of all the things Three has done in the last two years, how much of it was in any way related to people using tethering? Remember, many pre 2013 plans didn't even have tethering!

And now Three has upped tethering from 2/4GB to 30GB! Clearly it still thinks offering high amounts of data for people wanting to use Three instead of a fixed broadband provider is worthwhile to get customers connected.

It’s a shame that the rest of us who takes AYCE data on a contract or buys a PAYG add on with AYCE data and use it as we require (but certainly not going mad with it) get tarred with the same brush as the tiny percentage who were abusing the network.

The way three have gone by upping the price of the All In One 15 PAYG, and then a few months later restricting the data to a maximum 12 GB per month, by sticking with three if you don’t consume in excess of 3GB per month you are wasting some money now with certainly better PAYG deals on the market nowadays.

[Faust]

From what I have been led to believe through a friend who works in the industry it was a lot more than a 'tiny percentage' that were abusing the Three data plans.

However, as with all organisations, when they have a problem they always end up using a sledgehammer to crack a nut.

[david16]

Quote:

Originally Posted by Faust

From what I have been led to believe through a friend who works in the industry it was a lot more than a 'tiny percentage' that were abusing the Three data plans.

However, as with all organisations, when they have a problem they always end up using a sledgehammer to crack a nut.

What sort of data amounts were they talking about?

If they are talking about an average of 10GB or less of sim data that would be complete nonsense. 10GB consumption is certainly not abusing the network, particularly that you can still/now tether 30GB of your mobile data on a contract sim.

Untethered data certainly uses up nowhere near as much data as tethering it.

And ordinarily in a handset (no tethering at all), you would do well to use anything in excess of 200MB of mobile data in a day. I can’t see how on earth doing such can be classed as abuse of the network.

Overall, three’s customer data consumption is not excessive, let alone extreme. If there was a problem (before the one plan abolition process started) it’s gone now as those extreme heavy tetherers have now gone from three).

[Thine Wonk]

Quote:

Originally Posted by Faust

From what I have been led to believe through a friend who works in the industry it was a lot more than a 'tiny percentage' that were abusing the Three data plans.

However, as with all organisations, when they have a problem they have always end up using a sledgehammer to crack a nut.

Those small amount of users between them were using the majority of the network capacity. It was less than 10%, using more than 90%, they wanted to stop that so that there was a fairer balance for ordinary customers that onboard to the network and so that all users get a good experience.

These users were paying £15 - £20 a month, and unlimited was good, but if they had to pay for the data at Vodafone or EE rates they would have run up bills of thousands. Three seemed happy to accept this as part of offering unlimited tethering until it just became too much.

There were posts on this forum from people bragging about using 200GB+ it was almost like a competition for some. 200GB is 40 other customer's average usage in their cell area, so 40 other customers may suffer slow speeds and have a worse experience because of 1 user using the network for home broadband for newsgroups or whatever they managed to used 200GB+.

[Everything Goes]

Yet despite kicking customers off the One Plan there has been no dramatic increase in speeds. Which suggests the network was able to cope using traffic management. This all points to it simply being a cost cutting scheme.

[david16]

Quote:

Originally Posted by Thine Wonk

Those small amount of users between them were using the majority of the network capacity. It was less than 10%, using more than 90%, they wanted to stop that so that there was a fairer balance for ordinary customers that onboard to the network and so that all users get a good experience.

These users were paying £15 - £20 a month, and unlimited was good, but if they had to pay for the data at Vodafone or EE rates they would have run up bills of thousands. Three seemed happy to accept this as part of offering unlimited tethering until it just became too much.

There were posts on this forum from people bragging about using 200GB+ it was almost like a competition for some. 200GB is 40 other customer's average usage in their cell area, so 40 other customers may suffer slow speeds and have a worse experience because of 1 user using the network for home broadband for newsgroups or whatever they managed to used 200GB+.

A near 7GB of data per day consumed seems impossible. They must have been pulling peoples legs on this forum by quoting such a ridiculously high amount of data consumption.

For 0.5GB of data consumption, how long would it have taken seriously such heavy tetherers they claimed to be to consume? Surely not about 1 hour.

[Faust]

Quote:

Originally Posted by Thine Wonk

Those small amount of users between them were using the majority of the network capacity. It was less than 10%, using more than 90%, they wanted to stop that so that there was a fairer balance for ordinary customers that onboard to the network and so that all users get a good experience.

These users were paying £15 - £20 a month, and unlimited was good, but if they had to pay for the data at Vodafone or EE rates they would have run up bills of thousands. Three seemed happy to accept this as part of offering unlimited tethering until it just became too much.

There were posts on this forum from people bragging about using 200GB+ it was almost like a competition for some. 200GB is 40 other customer's average usage in their cell area, so 40 other customers may suffer slow speeds and have a worse experience because of 1 user using the network for home broadband for newsgroups or whatever they managed to used 200GB+.

Absolutely correct. You see the same types of people at AYCE restaurants or all inclusive package holidays. They are a section of society that will always spoil it for the rest, whatever it is. It appears to be part of their DNA - i.e. greed in all its forms.

[Faust]

Quote:

Originally Posted by Everything Goes

Yet despite kicking customers off the One Plan there has been no dramatic increase in speeds. Which suggests the network was able to cope using traffic management. This all points to it simply being a cost cutting scheme.

Surely what you claim is purely anecdotal? You would need to show us data from the entire Three network in order to back up such a spurious claim.

[IvanIV]

Quote:

Originally Posted by david16

Let’s not forget that it was the EU that cojouled the UK into making a lot of the recent beneficial changes such as 0800 free from all phones, and forcing most of the uk’s companies switching their numbers from premium rate 0844, 0845, 0870 and the like std codes to 01, 02, 03 and 080 std codes

But apart from all that, what has EU ever done for us?

[Faust]

Quote:

Originally Posted by IvanIV

But apart from all that, what has EU ever done for us?

I think if we're daft enough to vote to leave we will soon be finding out. There'll be plenty people queuing down at the jobs centres who might be able to tell you.

[david16]

Quote:

Originally Posted by IvanIV

But apart from all that, what has EU ever done for us?

People just don’t realise how much they are being ripped off regarding all sorts of things here in the UK compared with our fellow EU neighbours.

They have cracked down on telecoms. Just hope they will also have the chance be able to crack down on the uk’s ridiculously expensive energy prices, rail fares, bus fares and other things that are all a rip off compared with the continent.

You think it’s alright for us uk citizens to be ripped off all the time on a wide range of things?

[IvanIV]

Quote:

Originally Posted by Faust

I think if we're daft enough to vote to leave we will soon be finding out. There'll be plenty people queuing down at the jobs centres who might be able to tell you.

I guess you need John Cleese to give that line a better delivery

https://www.youtube.com/watch?v=ExWfh6sGyso

[d123]

Quote:

Originally Posted by david16

People just don’t realise how much they are being ripped off regarding all sorts of things here in the UK compared with our fellow EU neighbours.

They have cracked down on telecoms. Just hope they will also have the chance be able to crack down on the uk’s ridiculously expensive energy prices, rail fares, bus fares and other things that are all a rip off compared with the continent.

You think it’s alright for us uk citizens to be ripped off all the time on a wide range of things?

Problem is, those are all national issues, our UK government is supposed to be cracking down on those...

[Faust]

Quote:

Originally Posted by IvanIV

I guess you need John Cleese to give that line a better delivery

https://www.youtube.com/watch?v=ExWfh6sGyso

Very amusing and very true. When you look at the the politicians who are saying we should leave then that alone should have everyone very worried. The likes of Gove, Grayling, Duncan - Smith and Johnson - talk about right wingers. Some of those make Thatcher look like a lefty

They just want all the power for themselves - Boris's barmy army.

[japaul]

Unlike in the UK, the European Commission have approved the merger of Three and Wind in Italy. They've agreed to sell assets, including spectrum to Iliad (Free in France) who will become a new operator in Italy.
http://europa.eu/rapid/press-release_IP-16-2932_en.htm