iPhone Welcome Screen.

Jason100 · 12-05-2016, 10:35

Turned my phone on this morning to check the bus time for work but the bus arrived before i could check so i put my phone back in my pocket and turned it off as i had 16% battery left.

When i turn my phone on at work, the welcome screen has suddenly re-appeared and it's telling me to connect to itunes to set the phone up if i can't connect to wi-fi. At present i can't do either.

Has the phone crashed at some point? I can't get past the welcome screen at all.

I don't think there was a ios update today/yesterday.

petef · 12-05-2016, 13:49

I’ve just “repaired” an iPhone for a friend with the symptoms you describe. The first thing I did was charge it and now it seems fine.

Jason100 · 12-05-2016, 14:07

Quote:

Originally Posted by petef

I’ve just “repaired” an iPhone for a friend with the symptoms you describe. The first thing I did was charge it and now it seems fine.

I managed to connect to a wi-fi network at lunchtime but it couldn't connect to the Apple server. When i borrowed a colleagues charger, i got my phone back via itunes.

The screen when connected to wifi said i needed to activate my phone again. The question is why?

Lidtop2013 · 14-05-2016, 02:33

maybe the battery drained after leaving the app open, and also sometimes the battery dies before it gets to 1-3%, if it does then try completey running it flat until it cuts off, then charge it too 100%, most of the time it sorts that out.

i can only think you got that message because the phone died/ran completely flat and maybe there was a glitch when it restarted itself.

You said you sorted it by connected it to itunes though right? thats what i would have suggested, and providing you backup your data to icloud or to your pc via itunes, you wont lose any data what so ever, so dont worry about that. Even if it was completely screwed up, you can just do a fresh restore/install of IOS and that normally sorts out random problems

Step666 · 15-05-2016, 02:26

Quote:

Originally Posted by Jason100

The screen when connected to wifi said i needed to activate my phone again. The question is why?

Sometimes if you swap the SIM in an iPhone, it requires reactivation (I've seen some iPhones not need it but a lot do).
It could be that the handset mistakenly thought you'd changed the SIM.

12-05-2016, 10:35	#1
Jason100 Forum Member Join Date: Dec 2004 Location: Back of the shed. Posts: 14,032	iPhone Welcome Screen. Turned my phone on this morning to check the bus time for work but the bus arrived before i could check so i put my phone back in my pocket and turned it off as i had 16% battery left. When i turn my phone on at work, the welcome screen has suddenly re-appeared and it's telling me to connect to itunes to set the phone up if i can't connect to wi-fi. At present i can't do either. Has the phone crashed at some point? I can't get past the welcome screen at all. I don't think there was a ios update today/yesterday.

12-05-2016, 13:49	#2
petef Forum Member Join Date: Jun 2007 Posts: 120	I’ve just “repaired” an iPhone for a friend with the symptoms you describe. The first thing I did was charge it and now it seems fine.

12-05-2016, 14:07	#3
Jason100 Forum Member Join Date: Dec 2004 Location: Back of the shed. Posts: 14,032	Quote: Originally Posted by petef I’ve just “repaired” an iPhone for a friend with the symptoms you describe. The first thing I did was charge it and now it seems fine. I managed to connect to a wi-fi network at lunchtime but it couldn't connect to the Apple server. When i borrowed a colleagues charger, i got my phone back via itunes. The screen when connected to wifi said i needed to activate my phone again. The question is why?

14-05-2016, 02:33	#4
Lidtop2013 Forum Member Join Date: Jan 2013 Location: West Midlands Posts: 2,450	maybe the battery drained after leaving the app open, and also sometimes the battery dies before it gets to 1-3%, if it does then try completey running it flat until it cuts off, then charge it too 100%, most of the time it sorts that out. i can only think you got that message because the phone died/ran completely flat and maybe there was a glitch when it restarted itself. You said you sorted it by connected it to itunes though right? thats what i would have suggested, and providing you backup your data to icloud or to your pc via itunes, you wont lose any data what so ever, so dont worry about that. Even if it was completely screwed up, you can just do a fresh restore/install of IOS and that normally sorts out random problems

15-05-2016, 02:26	#5
Step666 Forum Member Join Date: May 2012 Location: Scotland Posts: 1,274	Quote: Originally Posted by Jason100 The screen when connected to wifi said i needed to activate my phone again. The question is why? Sometimes if you swap the SIM in an iPhone, it requires reactivation (I've seen some iPhones not need it but a lot do). It could be that the handset mistakenly thought you'd changed the SIM.

DS Forums

iPhone Welcome Screen.