BT Mobile changes

tony le mesmer · 01-06-2016, 12:03

Got a letter this morning directing me to bt.com/legalstuff

Seems tied up with them launching plans that include a phone, but I get the impression that I can leave without penalty.

They're also dropping restrictions on tethering, Android first with iOS to follow.

mrMick · 01-06-2016, 13:07

BT Business offer phone plans, it may refer to that. Although hopefully they offer them on residential, too, because I need a new phone really lol

Broken Hope · 01-06-2016, 13:22

http://www.productsandservices.bt.com/mobile/phones/

mrMick · 01-06-2016, 17:29

Is that new today? I hadn't seen that page before..

bikerlad · 01-06-2016, 19:15

Have they dropped the 20GB plan and changed it to 15GB?

lee18xx · 01-06-2016, 19:28

Quote:

Originally Posted by bikerlad

Have they dropped the 20GB plan and changed it to 15GB?

Looks like it yeah. I signed up yesterday and it came today so just made it. And qualified for the £80 Amazon voucher lol

moox · 01-06-2016, 20:07

Quote:

Originally Posted by tony le mesmer

They're also dropping restrictions on tethering, Android first with iOS to follow.

Is that stated anywhere officially? I can't see it in the terms and conditions, though I've only skim-read.

tony le mesmer · 01-06-2016, 20:20

Quote:

Originally Posted by moox

Is that stated anywhere officially? I can't see it in the terms and conditions, though I've only skim-read.

Found it In a press release here http://www.btplc.com/news/#/pressrel...brands-1425649

Quote:

All BT Mobile SIMs now allow tethering for Android users and it will soon be enabled for Apple users

moox · 01-06-2016, 20:26

Quote:

Originally Posted by tony le mesmer

Found it In a press release here http://www.btplc.com/news/#/pressrel...brands-1425649

Excellent news, though I'm slightly p'd as I recently cancelled a 20GB SIM only contract in the cooling off period as there was no tethering.

I may have to sign back up again, though I'd have preferred 20GB instead of 15

corf · 02-06-2016, 09:27

Im guess Android is ready to go for tethering as its never been blocked and that they need to get Apple to change the BT carrier profile.

This is excellent news for me

as ive always had to switch my sim to my backup android phone for tethering.

gomezz · 02-06-2016, 10:24

What about Windows phones? Are they good to go or do the also rely on BT changing something their end to allow tethering?

LegendaryAced · 02-06-2016, 13:46

Quote:

Originally Posted by gomezz

What about Windows phones? Are they good to go or do the also rely on BT changing something their end to allow tethering?

Windows phones should be good to go. There is no restriction unless your device has carrier specific firmware. BT does not have specific firmware for Windows phones though.

gomezz · 02-06-2016, 14:32

Ta. Also had this confirmed over on the BT Forums.

d'@ve · 02-06-2016, 15:09

Glad they've kept the £5 a month plan for BT Broadband users!

Sod the Phone plans, I'll continue to get last year's model every few years, at half the price!

shaggy_x · 02-06-2016, 22:55

so does this mean those of us on 20gb plans will be downgraded to 15gb? Not that it matters too much to me. I barely manage to use 3 or 4gb after trying really hard to stream a lot when I can easily do without lol.

I was thinking of cancelling my contract (£16 per month ) and taking out an EE SIM which allows tethering but not so sure now lol

moox · 03-06-2016, 13:18

Quote:

Originally Posted by shaggy_x

so does this mean those of us on 20gb plans will be downgraded to 15gb? Not that it matters too much to me. I barely manage to use 3 or 4gb after trying really hard to stream a lot when I can easily do without lol.

I was thinking of cancelling my contract (£16 per month ) and taking out an EE SIM which allows tethering but not so sure now lol

It seems that if you have 20GB you'll keep it (which is really annoying for me as I could have kept mine, if I knew that they were about to change the rules)

Looks like the only real difference now is that EE has VoLTE and wifi calling whereas BT does not - but I can't imagine they're far behind. IMO BT seems to have better customer services - when I cancelled the SIM I had before, it was done in less than 5 minutes using a UK call centre. I remember having to cancel an EE SIM on behalf of my dad and it was a huge ordeal.

I wonder if the ban on tethering was something EE (as an independent company) imposed on BT. That contract has possibly been renewed (I think BT mobile launched this time a year or two ago), and since BT owns EE, it can now obtain better terms including allowing tethering?

bikerlad · 03-06-2016, 16:28

EE also have double speed, which is an add on with bt mobile.

moox · 03-06-2016, 16:34

At EE's current prices you'll be paying more anyway though - unless you got a special deal like the 16GB for £20 a while back

£34 per month for 16GB with EE, or £21 per month for 15GB with BT (with a further discount if you have BT broadband). Even if you pay for BT's double speed addon, you're paying £9 more for EE for 1GB extra. Plus BT has the £60 gift card, which knocks it down further.

And you don't get double speed on EE unless you get a higher priced plan anyway

packages · 03-06-2016, 16:34

Quote:

Originally Posted by bikerlad

EE also have double speed, which is an add on with bt mobile.

It's kind of an add-on on EE as well. You need an EE Extra or Complete plan to get it.

shaggy_x · 03-06-2016, 18:52

Quote:

Originally Posted by moox

It seems that if you have 20GB you'll keep it (which is really annoying for me as I could have kept mine, if I knew that they were about to change the rules)

Looks like the only real difference now is that EE has VoLTE and wifi calling whereas BT does not - but I can't imagine they're far behind. IMO BT seems to have better customer services - when I cancelled the SIM I had before, it was done in less than 5 minutes using a UK call centre. I remember having to cancel an EE SIM on behalf of my dad and it was a huge ordeal.

I wonder if the ban on tethering was something EE (as an independent company) imposed on BT. That contract has possibly been renewed (I think BT mobile launched this time a year or two ago), and since BT owns EE, it can now obtain better terms including allowing tethering?

I think the 'ban' in tethering was possibly because tetherers tend to use a lot more data and it's really difficult to use 20gb without tethering. Therefore it's a false sense of value for the customer paying for data they won't use

I'm guessing bt have got on the tethering bandwagon as EE may have more data capacity and also they reduced new plans to 15gb so it should be manageable.

I'll probably stick with BT but it means I'm stuck with BT broadband if I want the discounted rate .

rasseru16 · 03-06-2016, 19:06

Quote:

Originally Posted by packages

It's kind of an add-on on EE as well. You need an EE Extra or Complete plan to get it.

You say double speed with BT, but is this "double-speed" still capped at 60Mbps?

Broken Hope · 03-06-2016, 21:12

Quote:

Originally Posted by packages

It's kind of an add-on on EE as well. You need an EE Extra or Complete plan to get it.

My plan isn't an extra or complete plan and I get double speed.

packages · 03-06-2016, 23:22

Quote:

Originally Posted by Broken Hope

My plan isn't an extra or complete plan and I get double speed.

When did you get your plan though?

Broken Hope · 04-06-2016, 14:54

Around a year ago. Sim only 6GB data.

d123 · 04-06-2016, 15:39

Quote:

Originally Posted by Broken Hope

Around a year ago. Sim only 6GB data.

6GB plans have always had double speed iirc...

http://ee.co.uk/help/add-ons-benefit...plan-brochures

01-06-2016, 12:03	#1
tony le mesmer Forum Member Join Date: Jan 2006 Posts: 802	BT Mobile changes Got a letter this morning directing me to bt.com/legalstuff Seems tied up with them launching plans that include a phone, but I get the impression that I can leave without penalty. They're also dropping restrictions on tethering, Android first with iOS to follow.

01-06-2016, 13:07	#2
mrMick Forum Member Join Date: Mar 2003 Location: Cambridge Posts: 1,259	BT Business offer phone plans, it may refer to that. Although hopefully they offer them on residential, too, because I need a new phone really lol

01-06-2016, 13:22	#3
Broken Hope Forum Member Join Date: Jan 2014 Location: Nottingham Posts: 314	http://www.productsandservices.bt.com/mobile/phones/

01-06-2016, 17:29	#4
mrMick Forum Member Join Date: Mar 2003 Location: Cambridge Posts: 1,259	Is that new today? I hadn't seen that page before..

01-06-2016, 19:15	#5
bikerlad Forum Member Join Date: Jun 2006 Location: London Posts: 391	Have they dropped the 20GB plan and changed it to 15GB?

01-06-2016, 19:28	#6
lee18xx Forum Member Join Date: Jul 2003 Location: UK Posts: 2,794	Quote: Originally Posted by bikerlad Have they dropped the 20GB plan and changed it to 15GB? Looks like it yeah. I signed up yesterday and it came today so just made it. And qualified for the £80 Amazon voucher lol

01-06-2016, 20:07	#7
moox Forum Member Join Date: Oct 2004 Posts: 14,645	Quote: Originally Posted by tony le mesmer They're also dropping restrictions on tethering, Android first with iOS to follow. Is that stated anywhere officially? I can't see it in the terms and conditions, though I've only skim-read.

01-06-2016, 20:20	#8
tony le mesmer Forum Member Join Date: Jan 2006 Posts: 802	Quote: Originally Posted by moox Is that stated anywhere officially? I can't see it in the terms and conditions, though I've only skim-read. Found it In a press release here http://www.btplc.com/news/#/pressrel...brands-1425649 Quote: All BT Mobile SIMs now allow tethering for Android users and it will soon be enabled for Apple users

01-06-2016, 20:26	#9
moox Forum Member Join Date: Oct 2004 Posts: 14,645	Quote: Originally Posted by tony le mesmer Found it In a press release here http://www.btplc.com/news/#/pressrel...brands-1425649 Excellent news, though I'm slightly p'd as I recently cancelled a 20GB SIM only contract in the cooling off period as there was no tethering. I may have to sign back up again, though I'd have preferred 20GB instead of 15

02-06-2016, 09:27	#10
corf Forum Member Join Date: Jul 2002 Posts: 1,458	Im guess Android is ready to go for tethering as its never been blocked and that they need to get Apple to change the BT carrier profile. This is excellent news for me as ive always had to switch my sim to my backup android phone for tethering.

02-06-2016, 10:24	#11
gomezz Forum Member Join Date: Oct 2004 Location: Buckingham Posts: 28,590	What about Windows phones? Are they good to go or do the also rely on BT changing something their end to allow tethering?

02-06-2016, 13:46	#12
LegendaryAced Forum Member Join Date: Jun 2015 Posts: 125	Quote: Originally Posted by gomezz What about Windows phones? Are they good to go or do the also rely on BT changing something their end to allow tethering? Windows phones should be good to go. There is no restriction unless your device has carrier specific firmware. BT does not have specific firmware for Windows phones though.

02-06-2016, 14:32	#13
gomezz Forum Member Join Date: Oct 2004 Location: Buckingham Posts: 28,590	Ta. Also had this confirmed over on the BT Forums.

02-06-2016, 15:09	#14
d'@ve Forum Member Join Date: Oct 2003 Location: Darn Sarf Posts: 28,742	Glad they've kept the £5 a month plan for BT Broadband users! Sod the Phone plans, I'll continue to get last year's model every few years, at half the price!

02-06-2016, 22:55	#15
shaggy_x Forum Member Join Date: Nov 2005 Location: Deep South (Yorkshire) Posts: 3,416	so does this mean those of us on 20gb plans will be downgraded to 15gb? Not that it matters too much to me. I barely manage to use 3 or 4gb after trying really hard to stream a lot when I can easily do without lol. I was thinking of cancelling my contract (£16 per month ) and taking out an EE SIM which allows tethering but not so sure now lol

03-06-2016, 13:18	#16
moox Forum Member Join Date: Oct 2004 Posts: 14,645	Quote: Originally Posted by shaggy_x so does this mean those of us on 20gb plans will be downgraded to 15gb? Not that it matters too much to me. I barely manage to use 3 or 4gb after trying really hard to stream a lot when I can easily do without lol. I was thinking of cancelling my contract (£16 per month ) and taking out an EE SIM which allows tethering but not so sure now lol It seems that if you have 20GB you'll keep it (which is really annoying for me as I could have kept mine, if I knew that they were about to change the rules) Looks like the only real difference now is that EE has VoLTE and wifi calling whereas BT does not - but I can't imagine they're far behind. IMO BT seems to have better customer services - when I cancelled the SIM I had before, it was done in less than 5 minutes using a UK call centre. I remember having to cancel an EE SIM on behalf of my dad and it was a huge ordeal. I wonder if the ban on tethering was something EE (as an independent company) imposed on BT. That contract has possibly been renewed (I think BT mobile launched this time a year or two ago), and since BT owns EE, it can now obtain better terms including allowing tethering?

03-06-2016, 16:28	#17
bikerlad Forum Member Join Date: Jun 2006 Location: London Posts: 391	EE also have double speed, which is an add on with bt mobile.

03-06-2016, 16:34	#18
moox Forum Member Join Date: Oct 2004 Posts: 14,645	At EE's current prices you'll be paying more anyway though - unless you got a special deal like the 16GB for £20 a while back £34 per month for 16GB with EE, or £21 per month for 15GB with BT (with a further discount if you have BT broadband). Even if you pay for BT's double speed addon, you're paying £9 more for EE for 1GB extra. Plus BT has the £60 gift card, which knocks it down further. And you don't get double speed on EE unless you get a higher priced plan anyway

03-06-2016, 16:34	#19
packages Forum Member Join Date: May 2005 Posts: 879	Quote: Originally Posted by bikerlad EE also have double speed, which is an add on with bt mobile. It's kind of an add-on on EE as well. You need an EE Extra or Complete plan to get it.

03-06-2016, 18:52	#20
shaggy_x Forum Member Join Date: Nov 2005 Location: Deep South (Yorkshire) Posts: 3,416	Quote: Originally Posted by moox It seems that if you have 20GB you'll keep it (which is really annoying for me as I could have kept mine, if I knew that they were about to change the rules) Looks like the only real difference now is that EE has VoLTE and wifi calling whereas BT does not - but I can't imagine they're far behind. IMO BT seems to have better customer services - when I cancelled the SIM I had before, it was done in less than 5 minutes using a UK call centre. I remember having to cancel an EE SIM on behalf of my dad and it was a huge ordeal. I wonder if the ban on tethering was something EE (as an independent company) imposed on BT. That contract has possibly been renewed (I think BT mobile launched this time a year or two ago), and since BT owns EE, it can now obtain better terms including allowing tethering? I think the 'ban' in tethering was possibly because tetherers tend to use a lot more data and it's really difficult to use 20gb without tethering. Therefore it's a false sense of value for the customer paying for data they won't use I'm guessing bt have got on the tethering bandwagon as EE may have more data capacity and also they reduced new plans to 15gb so it should be manageable. I'll probably stick with BT but it means I'm stuck with BT broadband if I want the discounted rate .

03-06-2016, 19:06	#21
rasseru16 Forum Member Join Date: Oct 2009 Location: Suffolk, East Anglia Posts: 666	Quote: Originally Posted by packages It's kind of an add-on on EE as well. You need an EE Extra or Complete plan to get it. You say double speed with BT, but is this "double-speed" still capped at 60Mbps?

DS Forums

BT Mobile changes

03-06-2016, 21:12	#22
Broken Hope Forum Member Join Date: Jan 2014 Location: Nottingham Posts: 314	Quote: Originally Posted by packages It's kind of an add-on on EE as well. You need an EE Extra or Complete plan to get it. My plan isn't an extra or complete plan and I get double speed.

03-06-2016, 23:22	#23
packages Forum Member Join Date: May 2005 Posts: 879	Quote: Originally Posted by Broken Hope My plan isn't an extra or complete plan and I get double speed. When did you get your plan though?

04-06-2016, 14:54	#24
Broken Hope Forum Member Join Date: Jan 2014 Location: Nottingham Posts: 314	Around a year ago. Sim only 6GB data.

04-06-2016, 15:39	#25
d123 Forum Member Join Date: Jul 2007 Posts: 3,993	Quote: Originally Posted by Broken Hope Around a year ago. Sim only 6GB data. 6GB plans have always had double speed iirc... http://ee.co.uk/help/add-ons-benefit...plan-brochures