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Charged fro ending my contract early despite the 'price hike' get out clause |
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#1 |
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Forum Member
Join Date: Jul 2004
Location: London
Posts: 4,469
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Charged fro ending my contract early despite the 'price hike' get out clause
"What you'll pay
You'll need to pay £9.33 for stopping your BT services. This includes: Charges for ending your contract early - Because your service has stopped before the end of your contract, you'll need to pay £9.33 for the remaining months." Today had plusnet turned on - and received the above from bt The reason why I moved to plusnet was because bt are now too expensive - I was under the impression you could get out if you were unhappy with the price hike? £9.33 is not alot - must of had 2 weeks left on my contract but I don't want these tosspots getting away with cheaky punches to the stomach on your way out! |
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#2 |
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Forum Member
Join Date: Mar 2012
Posts: 99
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Quote:
"What you'll pay
You'll need to pay £9.33 for stopping your BT services. This includes: Charges for ending your contract early - Because your service has stopped before the end of your contract, you'll need to pay £9.33 for the remaining months." Today had plusnet turned on - and received the above from bt The reason why I moved to plusnet was because bt are now too expensive - I was under the impression you could get out if you were unhappy with the price hike? £9.33 is not alot - must of had 2 weeks left on my contract but I don't want these tosspots getting away with cheaky punches to the stomach on your way out! Did you call BT and tell them you were leaving due to the price increases? BT won't know unless you tell them. It tells you on the email/letter about the price increases to call if you want out. If you didn't then the charges are raised automatically and applied to your final bill. |
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#3 |
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Inactive Member
Join Date: Jun 2016
Posts: 541
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Quote:
"What you'll pay
You'll need to pay £9.33 for stopping your BT services. This includes: Charges for ending your contract early - Because your service has stopped before the end of your contract, you'll need to pay £9.33 for the remaining months." Today had plusnet turned on - and received the above from bt The reason why I moved to plusnet was because bt are now too expensive - I was under the impression you could get out if you were unhappy with the price hike? £9.33 is not alot - must of had 2 weeks left on my contract but I don't want these tosspots getting away with cheaky punches to the stomach on your way out! |
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#4 |
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Forum Member
Join Date: Jul 2007
Posts: 6,288
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Quote:
The reason why I moved to plusnet was because bt are now too expensive - I was under the impression you could get out if you were unhappy with the price hike?
£9.33 is not alot - must of had 2 weeks left on my contract but I don't want these tosspots getting away with cheaky punches to the stomach on your way out! |
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#5 |
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Inactive Member
Join Date: Mar 2014
Posts: 3,040
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Not surprised, my contract is up but BT told me I'd renewed until 2017, which I haven't, so I'm expecting a charge from them as well, tha's why I'm leaving in the first place, they're totally clueless.
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