Any other Three in Touch users not able to make calls?

cyrillic_guy · 20-06-2016, 08:58

Hi

As per subj. Noticed this morning. Incoming calls seem to be fine as well as regular outgoing calls via Three network.

Any other Three in Touch users getting the same issue?

Cheers

-ajm- · 20-06-2016, 09:16

Don't use Android dialer in 6.0.x

It doesn't work. You must initiate calls from the app.

If you're already doing that then I'm not sure.

InfamousTeal · 20-06-2016, 09:25

Just tested it on my iPhone 6 and calls are not working.

"Sorry it has not been possible to connect your call".

moox · 20-06-2016, 11:33

Quote:

Originally Posted by -ajm-

Don't use Android dialer in 6.0.x

It doesn't work. You must initiate calls from the app.

If you're already doing that then I'm not sure.

It does work on the Nexus 5 with the built in dialer, though I noticed that it didn't work when I used a custom ROM

cyrillic_guy · 20-06-2016, 14:23

Right, I think whatever it was it has apparently fixed itself

Seems to be working now.

Yossi · 21-06-2016, 13:03

in touch is a piece of .. manure.
I gave up after it kept asking me to register EVERY SINGLE DAY.

cyrillic_guy · 21-06-2016, 13:39

Quote:

Originally Posted by Yossi

in touch is a piece of .. manure.
I gave up after it kept asking me to register EVERY SINGLE DAY.

I agree. It is kinda half-baked. O2's TuGo, lately renamed to TU, feels much more polished and reliable solution, works on multiple devices (phones, tablets, web) doesn't require an O2 sim being inserted and the call quality seems to be a lot better on TU as well.

moox · 21-06-2016, 13:41

TU Go and In touch are based on the same software, I think?

Thine Wonk · 21-06-2016, 14:09

Quote:

Originally Posted by Yossi

in touch is a piece of .. manure.
I gave up after it kept asking me to register EVERY SINGLE DAY.

Nobody else's does that, you're rooted modded, custom though aren't you. Certainly not an issue that most have.

cyrillic_guy · 21-06-2016, 14:21

Quote:

Originally Posted by moox

TU Go and In touch are based on the same software, I think?

Are they? Not sure, never heard that they were but never hear they weren't so might as well be the case

.

I've got both Three and O2 sims, and in my opinion TuGo is a much more pleasant product to use compared to In Touch.

Thine Wonk · 21-06-2016, 14:48

Mavinair is the company I think, something like that.

-ajm- · 21-06-2016, 18:10

TUGO only activates when there's no cellular service, 3iT activates if connected to a specified SSID

20-06-2016, 08:58	#1
cyrillic_guy Forum Member Join Date: Jun 2016 Posts: 11	Any other Three in Touch users not able to make calls? Hi As per subj. Noticed this morning. Incoming calls seem to be fine as well as regular outgoing calls via Three network. Any other Three in Touch users getting the same issue? Cheers

20-06-2016, 09:16	#2
-ajm- Forum Member Join Date: Sep 2008 Location: Hedge End, Southampton, Hants. Posts: 2,816	Don't use Android dialer in 6.0.x It doesn't work. You must initiate calls from the app. If you're already doing that then I'm not sure.

20-06-2016, 09:25	#3
InfamousTeal Forum Member Join Date: Oct 2014 Location: Northern Ireland Posts: 303	Just tested it on my iPhone 6 and calls are not working. "Sorry it has not been possible to connect your call".

20-06-2016, 11:33	#4
moox Forum Member Join Date: Oct 2004 Posts: 14,645	Quote: Originally Posted by -ajm- Don't use Android dialer in 6.0.x It doesn't work. You must initiate calls from the app. If you're already doing that then I'm not sure. It does work on the Nexus 5 with the built in dialer, though I noticed that it didn't work when I used a custom ROM

20-06-2016, 14:23	#5
cyrillic_guy Forum Member Join Date: Jun 2016 Posts: 11	Right, I think whatever it was it has apparently fixed itself Seems to be working now.

21-06-2016, 13:03	#6
Yossi Forum Member Join Date: Jun 2014 Posts: 164	in touch is a piece of .. manure. I gave up after it kept asking me to register EVERY SINGLE DAY.

21-06-2016, 13:39	#7
cyrillic_guy Forum Member Join Date: Jun 2016 Posts: 11	Quote: Originally Posted by Yossi in touch is a piece of .. manure. I gave up after it kept asking me to register EVERY SINGLE DAY. I agree. It is kinda half-baked. O2's TuGo, lately renamed to TU, feels much more polished and reliable solution, works on multiple devices (phones, tablets, web) doesn't require an O2 sim being inserted and the call quality seems to be a lot better on TU as well.

21-06-2016, 13:41	#8
moox Forum Member Join Date: Oct 2004 Posts: 14,645	TU Go and In touch are based on the same software, I think?

21-06-2016, 14:09	#9
Thine Wonk Forum Member Join Date: Mar 2009 Posts: 14,577	Quote: Originally Posted by Yossi in touch is a piece of .. manure. I gave up after it kept asking me to register EVERY SINGLE DAY. Nobody else's does that, you're rooted modded, custom though aren't you. Certainly not an issue that most have.

21-06-2016, 14:21	#10
cyrillic_guy Forum Member Join Date: Jun 2016 Posts: 11	Quote: Originally Posted by moox TU Go and In touch are based on the same software, I think? Are they? Not sure, never heard that they were but never hear they weren't so might as well be the case . I've got both Three and O2 sims, and in my opinion TuGo is a much more pleasant product to use compared to In Touch.

21-06-2016, 14:48	#11
Thine Wonk Forum Member Join Date: Mar 2009 Posts: 14,577	Mavinair is the company I think, something like that.

21-06-2016, 18:10	#12
-ajm- Forum Member Join Date: Sep 2008 Location: Hedge End, Southampton, Hants. Posts: 2,816	TUGO only activates when there's no cellular service, 3iT activates if connected to a specified SSID

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Any other Three in Touch users not able to make calls?