The above TV when I switch it on comes up with a grey screen and a small flashing box with V3.05.0 in.

I suspect it's lost it's software can someone help in fixing please ?

I presume you mean LG not Lag (auto correct poking it's nose in where it's not wanted perhaps? )

Can't find an M1963D model on the LG website, nearest is M1962DP

http://www.lg.com/uk/support/support.../lg-M1962DP-PZ

Not sure if this is what you have.

Can you get any menus up on the screen? Or is this V3.05.0 all you get?

If you can get into the menu system then you might be able to do a factory reset on it which seems to be off the Option menu.

Otherwise it might be a trip down the recycling centre...

LG M1962D that's it

All it has is V3.05.0 in a grey box which flashes Ali g the top of the screen

Have you tried that old standby of unplugging it form the mains for several minutes then plugging back in? Sometimes works if things have locked up.

If that doesn't work then could be anything. Usual suspect is a dodgy power supply. Component failure in the PSU, especially electrolytic capacitors, can cause all sorts of problems. Depending on how competent you are with screwdriver and soldering iron you may be able to identify the failed parts and replace them. That is assuming it is possible to easily identify the failed part in the first place.

Getting someone to repair it for you may cost more than it is worth however.