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New Tivo Box - when is it coming? |
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#301 |
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Forum Member
Join Date: Jan 2012
Posts: 2,693
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Quote:
I want to wait and see if they offer me one for free but knowing my luck they won't. Don't want to call as I don't want to be charged
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#302 |
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Forum Member
Join Date: Oct 2012
Posts: 9,420
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If you currently have a Tivo box, are you able to just keep it for no extra charge?
When we replaced a faulty Tivo we had all sorts of trouble, as we wanted to keep it because there was so much stuff on it we hadn't watched yet. Long story, ending up with formal complaint and some compensation. If you can keep the Tivo box, and so increase storage as part of getting a new box, that might swing it. |
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#303 |
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Forum Member
Join Date: Mar 2004
Posts: 1,155
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Quote:
I doubt that the phone calls to offer free boxes is ongoing after the official launch date of the V6 which has passed. I've certainly heard no reports of people being offered free boxes since that launch.
Anyway, to cut a long story short, I ended up with a deal which means that in the next 18 months, after deducting the £65 cost of the box and installation, I'll be about £88 better off. Better than a free box, I'd say. BTW, I also kept an existing £2.25 a month discount I already had, so the stories that you always lose any discounts you already have are untrue. The only slight snag was that installation won't be until 20th Jan, but that appears to be pot luck according to where you live. |
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#304 |
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Forum Member
Join Date: Nov 2008
Posts: 161
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I phined Virgin yesterday,. As a full house customer, they quoted £80 exactly for a new box plus installation. No other one off costs. Said I could only have one at the moment and it had to replace the primary box.
Unfortunately they also said I would need to pay an extra £6.50 a month so I politely declined. |
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#305 |
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Forum Member
Join Date: Mar 2004
Posts: 1,155
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Quote:
I phined Virgin yesterday,. As a full house customer, they quoted £80 exactly for a new box plus installation. No other one off costs. Said I could only have one at the moment and it had to replace the primary box.
Unfortunately they also said I would need to pay an extra £6.50 a month so I politely declined. |
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#306 |
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Forum Member
Join Date: Aug 2005
Posts: 4,206
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What a fog
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#307 |
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Forum Member
Join Date: Nov 2008
Posts: 161
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Quote:
Did they say exactly what the £6.50 was for?
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#308 |
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Forum Member
Join Date: May 2012
Posts: 3,224
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It seems very expensive at the moment for basically offering 4K streaming which most 4K TVs will do anyway and being quicker (Which TIVO needed anyway as it is very slow)
And we're a long way off native 4K channels yet so although I want one, cannot justify the extortionate extra charges when you don't even own the box. (However, if you want to offer me a free one Virgin.... :P) |
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#309 |
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Forum Member
Join Date: Aug 2005
Posts: 4,206
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Quote:
It seems very expensive at the moment for basically offering 4K streaming which most 4K TVs will do anyway and being quicker (Which TIVO needed anyway as it is very slow)
And we're a long way off native 4K channels yet so although I want one, cannot justify the extortionate extra charges when you don't even own the box. (However, if you want to offer me a free one Virgin.... :P) |
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#310 |
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Forum Member
Join Date: Feb 2005
Location: Bilston West Midlands
Posts: 1,386
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Initial views on V6
Had new V6 boxes installed this morning Engineer had a few problems getting them set up this was solely local network and cable issues not the boxes. Speedwise much faster than TiVo and Menu displays seem crisper with Tivo you press a Menu setting then go and make a drink whilst it loads, with the V6 it's there straight away. A quick check and it allowed me to start recording 6 programmes at once with no clashing or overlap warnings. I just randomly started 6 different channels recording together.
Haven't had time to check out On Demand or Catch up programmes yet. Minor annoyance having to set up all planned recordings and Series links from scratch, contrary to a posting earlier on these Forums there's no evidence of any backed up settings, if there are any I haven't found them yet. When I've had more time to check things out I'll post more. One final thing for those using Universal remotes - no problem TiVo settings work perfectly. |
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#311 |
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Forum Member
Join Date: Mar 2004
Posts: 1,155
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Quote:
Had new V6 boxes installed this morning Engineer had a few problems getting them set up this was solely local network and cable issues not the boxes. Speedwise much faster than TiVo and Menu displays seem crisper with Tivo you press a Menu setting then go and make a drink whilst it loads, with the V6 it's there straight away. A quick check and it allowed me to start recording 6 programmes at once with no clashing or overlap warnings. I just randomly started 6 different channels recording together.
Haven't had time to check out On Demand or Catch up programmes yet. Minor annoyance having to set up all planned recordings and Series links from scratch, contrary to a posting earlier on these Forums there's no evidence of any backed up settings, if there are any I haven't found them yet. When I've had more time to check things out I'll post more. One final thing for those using Universal remotes - no problem TiVo settings work perfectly. |
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#312 |
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Forum Member
Join Date: Feb 2005
Location: Bilston West Midlands
Posts: 1,386
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You backup and restore your Series Links online with Virgin Anywhere. You have to do it within 14 days of the old box being deactivated.
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#313 |
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Forum Member
Join Date: Feb 2005
Location: Bilston West Midlands
Posts: 1,386
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Having spent a little more time with the V6 I'm quite pleased with it. I've got both boxes linked via WiFi, oddity 1 it shows 5GHz networks in it's list but refuses to connect to them.
Oddity 2 there's a connector on the rear which is labelled SCART output, it's not like any SCART I've seen I've posted a picturte of the rear panel here http://www.bilstononline.co.uk/v6.html as you'll see there's also an Audio output what for I don't know, the separate Digital Audio out works fine though. |
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#314 |
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Forum Member
Join Date: Mar 2004
Posts: 1,155
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RTFM! The SCART and audio connections have no function at the moment.
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#315 |
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Forum Member
Join Date: Feb 2005
Location: Bilston West Midlands
Posts: 1,386
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Quote:
RTFM! The SCART and audio connections have no function at the moment.
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#316 |
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Forum Member
Join Date: Sep 2011
Location: Birmingham
Posts: 91,214
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Ive got a Tivo box , do you have to pay extra for this upgrade or do we get it free ?
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#317 |
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Forum Member
Join Date: Feb 2005
Location: Bilston West Midlands
Posts: 1,386
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Quote:
Ive got a Tivo box , do you have to pay extra for this upgrade or do we get it free ?
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#318 |
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Forum Member
Join Date: Sep 2011
Location: Birmingham
Posts: 91,214
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Quote:
Quick answer - It's not free. Read through the various posts on here and you'll see several different answers regarding the cost we're being charged a total of about £154 plus an extra £2 monthly for two V6 boxes.
They really love squeezing money out of us , the bills already go up all the time , my internet service has been pretty dreadful the latter part of this year , you would think they would replace the old Tivo boxes for us for free, i will enquire how much it is but i'm not giving them loads more a month tbh |
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#319 |
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Forum Member
Join Date: Jul 2002
Location: Enfield, Middx
Posts: 387
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My Tivo box has been playing up so I rang CS last night and asked about the new box, was told it was going to be £150 for a new box plus activation fee, but the CS guy was going to talk to him manager to get a 'special price' - he came back with an offer of £50.
Makes VM look like a market stall in Morocco. |
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#320 |
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Forum Member
Join Date: Jun 2002
Posts: 9,702
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VM are currently working on a secret budget brand with the working title 'Project Prosecco'.
It will be cheaper by offering lower BB speeds etc. When everyone is on the V6, I can see the old TiVo boxes being used for this
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#321 |
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Forum Member
Join Date: Oct 2003
Location: The United Kingdom
Posts: 15,551
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Quote:
Quick answer - It's not free. Read through the various posts on here and you'll see several different answers regarding the cost we're being charged a total of about £154 plus an extra £2 monthly for two V6 boxes.
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#322 |
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Forum Member
Join Date: Mar 2004
Posts: 1,155
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Quote:
what fm?
Sorry! In this case, the 'fm' makes no mention of what the connections are for... |
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#323 |
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Forum Member
Join Date: Jul 2008
Posts: 874
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Quote:
MY mistake! I saw a photo a couple of days ago detailing the connections at the rear of the box, and I assumed I'd seen it in the V6 User Guide, but it was in fact somewhere else entirely.
Sorry! In this case, the 'fm' makes no mention of what the connections are for... The scart is disabled but the analog audio is functioning (ATM) the reason it has the scart is if you have the Horizon software rather than the Tivo |
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#324 |
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Forum Member
Join Date: Mar 2008
Location: London
Posts: 7,582
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New Tivo Box - when is it coming?
I phoned up Virgin this morning to see what are the Prices for two V6 boxes,
they said including with discounts they will charge me a one-off charge of £155 - the breakdown is below £49.95 for each box - normally £49.95 for first box then £99.95 for second boxes onwards 54.99 for the install fee as it is still in the launching time They however said that they might and I mean might be giving the boxes away for free in the future They also said that the new V6 boxes are not available to new Virgin customers at the moment I spoke to Virgin Customer Services and not Retentions I said no thanks, I am prepared to wait a bit longer My advice is to wait until the prices have come down before getting one |
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#325 |
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Forum Member
Join Date: Feb 2005
Location: Bilston West Midlands
Posts: 1,386
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Quote:
http://store.virginmedia.com/content...xfactsheet.pdf
The scart is disabled but the analog audio is functioning (ATM) the reason it has the scart is if you have the Horizon software rather than the Tivo |
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