Originally Posted by jonmorris:
“Apple is good at not owning up to problems, and it becomes very hard to accuse of it anything when it remains silent. Any half decent media organisation needs a comment/response, or else it's just hearsay.
I am not talking about batteries here, just general. There are many issues, and I remember being victim to one ongoing problem (a Mac Wi-Fi issue) that was a very hot topic on the forums, but never admitted by Apple until the time it released an update MONTHS later that fixed it. At this point, the changelog clearly stated it fixed the issue that had supposedly not existed in Apple's universe before.
I doubt Samsung could have got away with not owning up to this problem though, and just making it out as being a series of isolated, random, incidents, perhaps user error.”
Apple usually do address the issue quietly but without admitting it on a public scale I.e swapping out bent iPhone 6 phones with new phones free of charge, offering free cases during antenna gate but blaming the user ("you're holding it wrong).
I think there is a difference between a design flaw that effects the phone cosmetically or functionality and one that is a safety risk.
Apple have not had one that posed a safety risk.
It's a shame as the note 7 was a very nice Phone. I contemplated getting one both before and after the initial recall. Now it seems that this will be another year without a note phone in Europe. I wonder if the Note line can come back from this next year.