[d123]

Quote:

Originally Posted by Faust

Reading further into this debacle it appears the impetus for the initial rushed release of the Note 7 is that Samsung executives had been made aware that this years iPhone launch would have little in the way of innovation or new design.

They saw this as an opportunity to leap frog Apple and come up with something really innovative and special, so pressurised all concerned to work round the clock to get it to market first. It appears in doing so mistakes were made and not recognised until it was too late.

Information comes from article published by Bloomberg.

True, along with an ill-advised coverup by blaming it on faulty batteries initially, they must have realised pretty quickly the battery dimensions were off for the size of the compartment.

[BKM]

Quote:

Originally Posted by PaulJoseph22

It would be utter madness to use this phone now. If something happened you would be fully culpable.

Even 3 weeks ago Lufthansa - at the end of their "all phones to flight mode speech" - singled out the Note 7 - "....and all Samsung Note 7s to be switched totally off"

I should imagine airlines will now refuse to fly them at all!

[kidspud]

Quote:

Originally Posted by Faust

Reading further into this debacle it appears the impetus for the initial rushed release of the Note 7 is that Samsung executives had been made aware that this years iPhone launch would have little in the way of innovation or new design.

They saw this as an opportunity to leap frog Apple and come up with something really innovative and special, so pressurised all concerned to work round the clock to get it to market first. It appears in doing so mistakes were made and not recognised until it was too late.

Information comes from article published by Bloomberg.

The torch function is useful....a blowtorch function is special

[jonmorris]

Quote:

Originally Posted by Jack_Wilson2

It's obviously something customers are doing which is triggering it unless it would be happening to every single device.

Unless Samsung have seen a x-ray exploding of the note 7 battery in real time slow moed they can't really 100% say what the issue is they can speculate it's something to do with the cells within the battery etc but until they see these cells exploding someone here mentioned that the battery is pinched but like I said above if it was a manufacturing problem millions of devices would of exploded. If it's a device design problem more devices would of exploded

Also the person who said the battery was pinched and too big, I was driving the other day and the device went straight against my door because I turned and it slid quite hard if the battery was pinched by the design shouldn't the device of just exploded then ?

If the battery is being pinched, then surely you're right that it is something customers are doing as the final piece in a jigsaw.. perhaps the phone has flexed earlier when put in a pocket, or was dropped, shocked in some way. Who knows?

Surely the fact is you now know that some type of movement to the phone chassis can pinch the battery and trigger a fire. Thus, you don't want to keep it on your body at any time and probably not on anything flammable.

Get rid of it. Surely you have another device you can use in the meantime?

[Mandark]

Although this is a disaster for Samsung, it's given all manufacturers something to think about!!

[anyonefortennis]

This may have a detrimental effect on all future Samsung phone releases if consumers have now lost faith in their products.

[Caxton]

Apparently Samsung have permanently discontinued production of the Galaxy 7, this will cost them dearly.

[binary]

Quote:

Originally Posted by anyonefortennis

This may have a detrimental effect on all future Samsung phone releases if consumers have now lost faith in their products.

Though there is at least the reassurance that Samsung, a global company, is doing something about it.

With say no-name (or 'little known name here') phones from China, one doesn't have the same assurance that there'd be be anything done about an issue, indeed there's no assurance any issue would necessarily be identified in the first place.

On the bigger picture, there's been concern about mobile devices (of all sorts - phones, tablets, laptops etc) with lithium-ion batteries for a while now. I think this will make manufacturers that bit more careful about the design and safety of their devices, and perhaps make regulators that bit more ready to investigate and intervene.

[Mandark]

Quote:

Originally Posted by anyonefortennis

This may have a detrimental effect on all future Samsung phone releases if consumers have now lost faith in their products.

Well I posted earlier that my workplace is full of Samsung Galaxy S class users. They don't seem particularly bothered by this story. I think it's seen as a Note thing rather than a general Samsung thing.

[Stig]

Quote:

Originally Posted by Caxton

Apparently Samsung have permanently discontinued production of the Galaxy 7, this will cost them dearly.

Only Galaxy Note 7.

[Everything Goes]

I guess Samsung could remotely disable all Note 7's after so much time has passed or flash a message on screen telling you to return it.

At any rate this is a poor start for the Note 7 after the Note 5 wasn't released in the EU. Its always been seen as a niche product over here. I find media comparisons to the iPhone 7 just silly. Its more comparable to a iPhone 7 Plus. But its a market Samsung were happy to ignore over here at any rate.

http://www.techtimes.com/articles/13...-to-europe.htm

[TheSloth]

Apparently the devices will be relaunched in November - from Cape Canaveral...

[Forza Ferrari]

Quote:

Originally Posted by Mandark

Well I posted earlier that my workplace is full of Samsung Galaxy S class users. They don't seem particularly bothered by this story. I think it's seen as a Note thing rather than a general Samsung thing.

The only phone I want to replace my note 7 is another samsung note series phone.

What annoyes me more than anything else is that I don't like any other smart phones. It is all about the S pen for me.

There is no equivalent to the note. In six months time or whatever samsung will launch a new note phone but I won't be due an upgrade.

[jonmorris]

Sales in the UK and most of Europe of the old Note models were low anyway.

The only reason we got the Note 7 this time around was because the S7e already had a bigger screen so there was not going to be a S7e+. Samsung figured it could try and shift a few here, and I bet it is regretting that now.

If it hadn't, the problem would have seemed more distant and less of an issue here.

[anyonefortennis]

Quote:

Originally Posted by Forza Ferrari

The only phone I want to replace my note 7 is another samsung note series phone.

What annoyes me more than anything else is that I don't like any other smart phones. It is all about the S pen for me.

There is no equivalent to the note. In six months time or whatever samsung will launch a new note phone but I won't be due an upgrade.

The S7 has a pen.

[d123]

Quote:

Originally Posted by Forza Ferrari

There is no equivalent to the note. In six months time or whatever samsung will launch a new note phone but I won't be due an upgrade.

Why not? What rule says you have to upgrade now and not in 6 months?

[d'@ve]

Quote:

Originally Posted by anyonefortennis

The S7 has a pen.

Mine doesn't. Must be the S7 Edge then?

[anyonefortennis]

Quote:

Originally Posted by d'@ve

Mine doesn't. Must be the S7 Edge then?

Must be.

[d123]

Quote:

Originally Posted by anyonefortennis

Must be.

The S7 edge I used didn't have an S-pen...

[Forza Ferrari]

Quote:

Originally Posted by d123

Why not? What rule says you have to upgrade now and not in 6 months?

I've already upgraded to get the note 7 so I am now on a new contract. I waited to upgrade because I didn't see the point of the note 4 when the note five was swimming around other markets so I just waited for the next note.

When the note 7 came out I thought great I'll early adopt and pre order a phone for the first time.

Now even if a new note comes out I won't be able to get it. So I am stuck for two years with a phone I don't want.

[anyonefortennis]

Quote:

Originally Posted by Forza Ferrari

I've already upgraded to get the note 7 so I am now on a new contract. I waited to upgrade because I didn't see the point of the note 4 when the note five was swimming around other markets so I just waited for the next note.

When the note 7 came out I thought great I'll early adopt and pre order a phone for the first time.

Now even if a new note comes out I won't be able to get it. So I am stuck for two years with a phone I don't want.

You are not stuck with a phone you don't want if they are officially recalling the Note 7. You will be able to cancel your contract or they will offer you an alternative phone.

[Jack_Wilson2]

Quote:

Originally Posted by Forza Ferrari

I've already upgraded to get the note 7 so I am now on a new contract. I waited to upgrade because I didn't see the point of the note 4 when the note five was swimming around other markets so I just waited for the next note.

When the note 7 came out I thought great I'll early adopt and pre order a phone for the first time.

Now even if a new note comes out I won't be able to get it. So I am stuck for two years with a phone I don't want.

You can get out of your contract i'm sure the re-call can terminate contracts.

Sent from my Samsung Galaxy Note7

[Forza Ferrari]

Well the whole thing is just a big mess now. I didn’t want a mess to sort out I just wanted a new phone thats the type I like and brought me up to date with 4G etc.

Jack you need to stop using the phone.

[anyonefortennis]

Quote:

Originally Posted by Forza Ferrari

Well the whole thing is just a big mess now. I didn’t want a mess to sort out I just wanted a new phone thats the type I like and brought me up to date with 4G etc.

Jack you need to stop using the phone.

It is a massive inconvenience but you will be able to cancel your contract due to the faulty phone.

[Forza Ferrari]

Whats to say a new note will ever come out again they might be gone forever.