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Samsung Galaxy Note 7 to be unveiled on 2nd August |
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#201 |
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Join Date: Jul 2002
Location: a land filled with trolls
Posts: 12,014
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Quote:
Whats to say a new note will ever come out again they might be gone forever.
I would say that when the Galaxy S8 and S8 edge come out next year, there will be potential problems convincing people that they're safe. Meanwhile the S7 and S7 edge are just fine. |
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#202 |
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Join Date: Mar 2014
Location: Yorkshire, United Kingdom
Posts: 561
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#203 |
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Join Date: May 2007
Location: Wakefield, West Yorkshire
Posts: 2,618
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Quote:
Whats to say a new note will ever come out again they might be gone forever.
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#204 |
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Join Date: Nov 2004
Posts: 4,251
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I knew that Samsung would one day regret removing the removable battery.
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#205 |
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Join Date: Jul 2002
Location: a land filled with trolls
Posts: 12,014
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#206 |
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Forum Member
Join Date: Mar 2014
Location: Yorkshire, United Kingdom
Posts: 561
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#207 |
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Join Date: Jul 2002
Location: a land filled with trolls
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Quote:
Actually this is after - https://s11.postimg.org/5ssgact8j/My_Snapshot_8.jpg
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#208 |
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Join Date: Mar 2014
Location: Yorkshire, United Kingdom
Posts: 561
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You've clearly mastered using the S-Pen!
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#209 |
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Join Date: Jul 2007
Posts: 3,985
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pi will be speaking to Samsung and i will request I keep the phone until a S8 Edge or as someone said a S8 pro comes out to replace it with as I feel a s7 edge will be a downgrade.
PS, you're still being an idiot about this, Samsung would never take this multi billion hit (and reputation hit) if they didn't really think this was a serious problem. |
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#210 |
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Join Date: Mar 2014
Location: Yorkshire, United Kingdom
Posts: 561
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They'll never allow it in a million years, the public liability issues alone would preclude it, not to mention the phone has been officially discontinued and recalled by Samsung head office..
PS, you're still being an idiot about this, Samsung would never take this multi billion hit (and reputation hit) if they didn't really think this was a serious problem. I'll speak with Head Office and come up with some sort of arrangement when the time comes. |
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#211 |
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Join Date: Mar 2015
Posts: 983
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Nah in all seriousness the amount of phones that have exploded are so small and the chances of it happening are obviously thin, i will be speaking to Samsung and i will request I keep the phone until a S8 Edge or as someone said a S8 pro comes out to replace it with as I feel a s7 edge will be a downgrade.
It's a global recall, you really think Samsung are going to make some sort of exception for a certain Mr Wilson, simply because you prioritise your user experience over your own and others safety? I really hope others don't read your posts and copy your reckless behaviour. |
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#212 |
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Join Date: Jul 2002
Location: a land filled with trolls
Posts: 12,014
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Quote:
i will be speaking to Samsung and i will request I keep the phone until a S8 Edge or as someone said a S8 pro comes out to replace it with as I feel a s7 edge will be a downgrade.
Google could also assist in the short term by removing apps downloaded via the Play store from your device, stopping Google Apps from working, making all new apps unavailable. Another option will be that networks bar the phone by IMEI, so you'll end up with something usable only on Wi-Fi. Get the idea? If you don't give it up, it's going to become a very expensive (yet worthless) paperweight. |
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#213 |
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Join Date: Mar 2014
Location: Yorkshire, United Kingdom
Posts: 561
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Quote:
What part of product defect don't you understand!
It's a global recall, you really think Samsung are going to make some sort of exception for a certain Mr Wilson, simply because you prioritise your user experience over your own and others safety? I really hope others don't read your posts and copy your reckless behaviour. |
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#214 |
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Join Date: Jul 2002
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Like I said I will speak with Samsung and discuss my options but I want it in my favour as it's a more expensive phone than the Samsung Galaxy S7 Edge.
Nor do you need to accept another phone. I'm sure a refund is being offered by everyone isn't it? |
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#215 |
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Join Date: Mar 2015
Posts: 983
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Like I said I will speak with Samsung and discuss my options but I want it in my favour as it's a more expensive phone than the Samsung Galaxy S7 Edge.
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#216 |
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Join Date: Mar 2015
Posts: 983
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I wonder if Samsung SDI battery packs were ever faulty in the first place, or if damaging the reputation of Samsung SDI was just a bit of collateral damage from this whole saga.
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#217 |
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Join Date: Mar 2014
Location: Yorkshire, United Kingdom
Posts: 561
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Ultimately, a company can simply refund and you have little to no power to stop that happening. That will end the contract, so you will not be able to demand anything else.
Nor do you need to accept another phone. I'm sure a refund is being offered by everyone isn't it? "Thank you for submitting case. You may ask local Samsung shop to exchange the item to you as announced by them. You could inform them the item was brought by your friend from overseas is okay. Please try it and thank you for your help." So obviously I wasn't happy and moaned at Samsung UK who then sent me out a replacement, I won't get a refund from Samsung UK as I didn't purchase the product from them and the seller is as much use as a Baked Potato. |
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#218 |
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Join Date: Jul 2002
Location: a land filled with trolls
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This is the problem, Now we're getting into another issue... I purchased my Samsung Galaxy Note7 from a Hong Kong retailer which was shipping devices from Taiwan, I purchased a oversea model because I wanted dual sim capabilities, it was a effected model and contacted the seller and they put to me on the RMA ticket ;
"Thank you for submitting case. You may ask local Samsung shop to exchange the item to you as announced by them. You could inform them the item was brought by your friend from overseas is okay. Please try it and thank you for your help." So obviously I wasn't happy and moaned at Samsung UK who then sent me out a replacement, I won't get a refund from Samsung UK as I didn't purchase the product from them and the seller is as much use as a Baked Potato. |
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#219 |
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Join Date: Mar 2014
Location: Yorkshire, United Kingdom
Posts: 561
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Can you make a claim via your credit card company or PayPal etc?
But as there's not really a issue yet, and i'm still yet to speak with Samsung regarding my options, I have left that option for now. |
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#220 |
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Join Date: Jul 2002
Location: a land filled with trolls
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Your only option is getting rid of the phone and getting a replacement.
Now if Samsung is going to refund all of its sellers, and creates a way to notify them that your phone was returned to them - you should be able to get your money back without even having to ship the phone back to Taiwan (saving shipping - which in itself will be tricky right now as I doubt many carriers would even carry it - for you and them). It's a bit of a mess. I know someone else who got the dual SIM one via Dubai and should ask him what he is doing. I think he may too have had a replacement already. It's a mess, but for the time being I'd still say stop using it. And maybe consider the S7 edge, especially as the new software update should make it function just like the Note 7, obviously without S Pen features. |
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#221 |
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Join Date: Mar 2014
Location: Yorkshire, United Kingdom
Posts: 561
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Quote:
Your only option is getting rid of the phone and getting a replacement.
Now if Samsung is going to refund all of its sellers, and creates a way to notify them that your phone was returned to them - you should be able to get your money back without even having to ship the phone back to Taiwan (saving shipping - which in itself will be tricky right now as I doubt many carriers would even carry it - for you and them). It's a bit of a mess. I know someone else who got the dual SIM one via Dubai and should ask him what he is doing. I think he may too have had a replacement already. It's a mess, but for the time being I'd still say stop using it. And maybe consider the S7 edge, especially as the new software update should make it function just like the Note 7, obviously without S Pen features. I'd be interested to know what your friend did in this situation - if you can find out. |
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#222 |
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Join Date: Aug 2014
Location: United Kingdom
Posts: 2,876
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Somebody at Samsung was clearly under a lot of pressure to produce this phone, so much that it was better to ship a faulty phone than admit it wasn't ready for production.
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#223 |
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Join Date: Jul 2004
Posts: 1,373
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My advice would be to put it in the garden and throw stones at it until it blows up. Always worked for me with other stuff like bombs and that. Hope that helps.
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#224 |
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Forum Member
Join Date: Mar 2014
Location: Yorkshire, United Kingdom
Posts: 561
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Lets hope Samsung learn from these mistakes when designing the Samsung Galaxy S8.
Sent from my Samsung Galaxy Note7 |
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#225 |
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Forum Member
Join Date: May 2011
Location: Just here, inside my head.
Posts: 5,281
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Quote:
Somebody at Samsung was clearly under a lot of pressure to produce this phone, so much that it was better to ship a faulty phone than admit it wasn't ready for production.
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