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Panasonic Technical Deserve a Big Pat on the Back


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Old 16-07-2016, 06:59
tony190
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Join Date: Jan 2007
Location: In the Dog House Monday to Fri
Posts: 91

I bought a Panny TX-32LXD60A 11 years ago and it as served me faithfully till 2 years ago when we had that big major Freeview reshuffle in September I think of that year,when I the EPG just would not generate or if it did large chunks were missing on all the channels,I wrote then to Panasonic asking for help and after several attempts to rectify it nothing worked,fast forward to June of this year when I again wrote to them asking to look at this problem again,I had a reply back asking what Software number the TV had and if there was an update they would send it to me via post (Confused by that ) the days turned into weeks and nothing more was heard and I put it out of my head thinking nothing could be done,so imagine my surprise when a package was delivered containing a CAM card with a SD card and Instructions on how to upgrade the TV software using same with a caution that it may or may not solve my problem and also a prepaid postage jiffy bag to return the Cam card,so I set about following the list of things to do from the perfect set of instructions with images of what I should see on the screen,and after it finished updating and I re tuned the set it was displaying a full EPG with No gaps and it as done so for the past week,so thanks Panasonic(have wrote to them also to express my thanks),and I had to post this on the forum for anyone else who may have problems with their equipment and think that all is lost,
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