I've been a Sky TV customer since the mid 90s, every year the US Open has been on Sky Sports, every year at the end of August I phone up Sky & order Sky Sports & cancel it at the same time (you have to have it for a minimum of one month & give one month's notice to cancel) so that I can watch it (I can't afford it all year round & frankly I'm not enough of a sports enthusiast to warrant it); this year I did exactly the same & the call handler asked me why I was getting Sky Sports for only a month & I told him (this was his cue to tell me that Sky Sports is not showing the US Open this year but he didn't), come Monday when the tournament started I switched on Sky Sports only to find that it wasn't on, I flicked through the sport channels & found it on Eurosport, now Eurosport comes free with the TV package I subscribe to, as far as I'm concerned I can be forgiven for assuming it would be on Sky Sports as usual, I phoned Sky & asked for a refund, I was given a partial refund (£15 out of the £27 I paid).